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Need transit clarification ASAP for NZ/SYD

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Old Mar 22, 2020 | 11:33 pm
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Need transit clarification ASAP for NZ/SYD

I apologize as I am scrambling to help a family of 4 with small children. Due to NZ going on lockdown, they booked WLG-SYD-LAX on the 25th all the way through in Business. US citizens LAST SEATs out. I need to know if they will be allowed to go through transit security at SYD or will be denied boarding as borders are closed? If they wont Ill tell them to get an Air BNB for a month. Ive been on hold with QF for 2 hours so far.

Please merge into another thread if more appropriate and im sorry if this irritated anyone!

Edit I found this but it expires 10 hours before this transit would occur:
Temporary exception: Passengers departing from New Zealand with a confirmed onward ticket on the same calendar day to return home are allowed to transit through Australia. They must remain airside and must have not been in China (People's Rep.), Iran, Italy or Korea (Rep.) in the past 14 days. This is valid till 11:59 AEDST 24 March 2020.

Last edited by DLATL777; Mar 22, 2020 at 11:59 pm
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Old Mar 23, 2020 | 12:42 am
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Temporary exception with an expiration date specified means not allowed after that time. They will not be allowed to board at WLG. There are still some international flights operating from AKL to US, for example Air NZ to HOU (also to YVR but think you can't enter US from Canada now even for US citizens, not sure). EK would be your best bet, via DXB. In a few days options for travel will be even more limited. Lots of countries are now banning transit pax at their airports.
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Old Mar 23, 2020 | 12:48 am
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Originally Posted by number_6
Temporary exception with an expiration date specified means not allowed after that time. They will not be allowed to board at WLG. There are still some international flights operating from AKL to US, for example Air NZ to HOU (also to YVR but think you can't enter US from Canada now even for US citizens, not sure). EK would be your best bet, via DXB. In a few days options for travel will be even more limited. Lots of countries are now banning transit pax at their airports.
All other flights are Zero across the board.
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Old Mar 23, 2020 | 1:45 am
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There does seem to be Premium Economy available to SFO on NZ on Thursday and some economy on Friday

This might be worth trying for
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Old Mar 23, 2020 | 1:55 am
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Is AA still flying AKL-LAX?

Originally Posted by number_6
. EK would be your best bet, via DXB. In a few days options for travel will be even more limited. Lots of countries are now banning transit pax at their airports.
EK have just announced all flights will stop for 2 weeks from 25 March
https://www.emirates.com/au/english/...-updates/#3515

Last updated: 23 March 2020, 08:30 Dubai (GMT+4)As per the UAE government’s directive, Emirates will temporarily suspend all passenger services for two weeks starting from 25 March 2020. We are very sorry for any inconvenience caused to our customers and travellers. These measures are in place to contain the spread of COVID-19, and we hope to resume services as soon as feasible.
About 10 hours ago EK stated would continue to fly to 13 countries, but NZ was not on the list. Australia was on the list.
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Old Mar 23, 2020 | 2:21 am
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According to ITA these are the only flights from AKL to USA with 4 seats available for purchase in economy:


Air New Zealand 7:35 pm
Mar 27 3:10 pm 13h 35m AKL to IAH

Air New Zealand 7:35 pm
Mar 29 3:15 pm 13h 40m AKL to IAH

Air New Zealand 10:15 pm
Mar 28 7:50 am 8h 35m AKL to HNL


If the family can split their travel 1 adult and 1 child per flight then there are also these flights in premium economy:

Air New Zealand 7:45 pm
Mar 28 12:00 pm 12h 15m AKL to SFO

Air New Zealand 10:45 pm
Mar 29 2:55 pm 12h 10m AKL to LAX

AA's last flight AKL-LAX is on the 29th but the only availability this week is on the 29th with only 3 seats selling with 1 in Business and 2 in Premium Economy
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Last edited by 3544quebec; Mar 23, 2020 at 2:29 am
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Old Mar 23, 2020 | 5:16 am
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[mod hat] As this is not about QF specific I am moving this to the right forum. [/mod hat]
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Old Mar 23, 2020 | 6:07 am
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Originally Posted by 3544quebec
According to ITA these are the only flights from AKL to USA with 4 seats available for purchase in economy:


Air New Zealand 7:35 pm
Mar 27 3:10 pm 13h 35m AKL to IAH

Air New Zealand 7:35 pm
Mar 29 3:15 pm 13h 40m AKL to IAH

Air New Zealand 10:15 pm
Mar 28 7:50 am 8h 35m AKL to HNL


If the family can split their travel 1 adult and 1 child per flight then there are also these flights in premium economy:

Air New Zealand 7:45 pm
Mar 28 12:00 pm 12h 15m AKL to SFO

Air New Zealand 10:45 pm
Mar 29 2:55 pm 12h 10m AKL to LAX

AA's last flight AKL-LAX is on the 29th but the only availability this week is on the 29th with only 3 seats selling with 1 in Business and 2 in Premium Economy
United is showing 2 Economy awards on NZ2 AKL-LAX 3/29.
AA has some higher priced award availability on 3/29 as well on their AKL-LAX.
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Old Mar 23, 2020 | 6:09 am
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Originally Posted by Mwenenzi
Is AA still flying AKL-LAX?
AA is flying AKL-LAX until the scheduled end of seasonal service.

29th March has 4xJ seats, or alternatively 3xPE+ 1xY. Beggars aren't choosers.
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Old Mar 23, 2020 | 11:43 am
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Thank you all.

Official policy is here-would not be allowed.

https://www.qantas.com/agencyconnect...australia.html
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Old Mar 23, 2020 | 9:50 pm
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They are much better off flying AKL-LAX in any case. NZ cases are extremely low compared to Australia. There is real risk of contracting in SYD or with passengers leaving Australia compared to passengers leaving NZ.
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Old Mar 23, 2020 | 10:07 pm
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Originally Posted by DLATL777
Thank you all.
Official policy is here-would not be allowed.
https://www.qantas.com/agencyconnect...australia.html
Uncertainty on transit via Aust. With NZ more people transit as non stop flights are far less (even before the current situation)

https://www.iatatravelcentre.com/int...1580226297.htm
<snip>
AUSTRALIA - published 23.03.2020
Temporary exception: Passengers departing from New Zealand with a confirmed onward ticket on the same calendar day to return home are allowed to transit through Australia. They must remain airside and must have not been in China (People's Rep.), Iran, Italy or Korea (Rep.) in the past 14 days. This is valid till 11:59 AEDST 24 March 2020.
<snip>
NZ newspaper web site:- https://www.stuff.co.nz/national/hea...wnCoronavirus:
Thousands of stranded travellers left in limbo as airlines shut down
Dominic Harris15:53, Mar 24 2020
<snip>
As of noon on Tuesday there will be a further 48-hour extension of the window for international passengers leaving New Zealand to transit through Australian airports to other destinations, the High Commission told British travellers, saying it was contacting airlines to verify ongoing flight options.
<snip>
But as above AKL-LAX/IAH/etc would be best
A fast changing situation

Edit
{1 hr ago} https://www.bbc.com/news/world-asia-52013572
<snip>
The situation is more alarming in New Zealand than Australia she says, because the nation is due to plunge into a rigorous lockdown.

On Tuesday, Australia announced it would extend its transit window for international passengers coming from New Zealand to 12:00 local time on 26 March.
<snip>
But unable to find this waiver extension on Au Government web sites

Last edited by Mwenenzi; Mar 24, 2020 at 2:31 am
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Old Mar 24, 2020 | 1:08 am
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Originally Posted by Mwenenzi
Uncertainty on transit via Aust.
EDIT: My mistake, I missed that you posted an extension waiver.

Last edited by CPMaverick; Mar 24, 2020 at 1:18 am
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Old Mar 24, 2020 | 3:10 pm
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NZ pax transiting Australia exemption looks to have been extended again, which should work for post 1 passengers. WLG-SYD QF162 and QF164 both flying today 25 March.
https://www.iatatravelcentre.com/int...1580226297.htm
<snip>
AUSTRALIA - published 24.03.2020
Temporary exception: Passengers departing from New Zealand with a confirmed onward ticket on the same calendar day to return home are allowed to transit through Australia. They must remain airside and must have not been in China (People's Rep.), Iran, Italy or Korea (Rep.) in the past 14 days. This is valid till 12:00 AEDST 26 March 2020.
<snip>
But getting a flight out of Au will be hard for others.
QF & EK are stopping flying scheduled services soon.
BA16 SYD-SIN-LHR was not allowed to take through passengers yesterday (24 March). Only those with SIN as destination. NZ is very popular with UK backpacker/working holiday visa so may have caught some.
BA thread--- https://www.flyertalk.com/forum/brit...l#post32225146

Last edited by Mwenenzi; Mar 24, 2020 at 5:47 pm Reason: spelling
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Old Apr 16, 2020 | 2:10 am
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I'm planning to transit in Sydney next week. My transit will be under 72 hours so as a NZ citizen transiting to NZ, should be ok according to this https://covid19.homeaffairs.gov.au/t...ng-australia#1

I'm just a bit unclear about what the procedure is on the ground in Sydney. Do I need to book a couple of nights in a hotel, or do I just do nothing and carted off to some facility decided by the government?

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