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Can I upgrade a CO L-class fare with WP Miles?

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Can I upgrade a CO L-class fare with WP Miles?

 
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Old Sep 8, 2009, 10:36 am
  #1  
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Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
Can I upgrade a CO L-class fare with WP Miles?
I seem to get conflicting and incomplete info from the NW website. I am not elite, flying IAH-LIM, a non domestic, non-BusinessFirst route. The flight has upgrade inventory available according to CO. I'd prefer to figure it out in advance before I waste time on the phone with NW.

Thanks

dls25
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Old Sep 8, 2009, 10:46 am
  #2  
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,976
Originally Posted by dls25
I seem to get conflicting and incomplete info from the NW website. I am not elite, flying IAH-LIM, a non domestic, non-BusinessFirst route. The flight has upgrade inventory available according to CO. I'd prefer to figure it out in advance before I waste time on the phone with NW.

Thanks

dls25
If there is upgrade inventory on that flight you should be able to upgrade using NW miles. There is no minimum CO fare class that can be upgraded, although there may be a co-pay (service fee) with an L fare if you're not elite. You need to call NW to do this and they will have to reissue your ticket. IME NW won't always see the upgrade inventory and you need to "encourage" the agent to contact CO directly to confirm that it is available.

Please post your experience.
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