Bizzare 'upgrade' notification
Jul 23, 2009, 6:26 am
#1
Original Poster
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Bizzare 'upgrade' notification
Has anyone seen this before? I tried to search.
I am on a CRJ200 tonight IND-LGA. Last night I got two texts that said the following:
Strange that NW would notify me that an upgrade is not available.
Then a 3AM this morning, I get a phone call from NW. 'We are calling to notify about your elite upgrade'. I hung up, now I wish i would have listened to what they said.
I don't see any other signs of an equipment change, still have the same seat assignment.
What's going on??
I am on a CRJ200 tonight IND-LGA. Last night I got two texts that said the following:
Code:
Elite upgrade not available, standby full / F Class full / IND-LGA Flt NW2230 / standby full
Then a 3AM this morning, I get a phone call from NW. 'We are calling to notify about your elite upgrade'. I hung up, now I wish i would have listened to what they said.
I don't see any other signs of an equipment change, still have the same seat assignment.
What's going on??
Jul 23, 2009, 7:56 am
#2
Join Date: Oct 2008
Location: ORD
Programs: ua 1k, hh diamond, spg PLT, marriott PLT
Posts: 617
i got a call at 6am this morning telling me that i DID NOT get upgraded for my flight today...
Jul 23, 2009, 9:15 am
#3
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Jul 23, 2009, 12:34 pm
#4
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Has anyone seen this before? I tried to search.
I am on a CRJ200 tonight IND-LGA. Last night I got two texts that said the following:
Strange that NW would notify me that an upgrade is not available.
Then a 3AM this morning, I get a phone call from NW. 'We are calling to notify about your elite upgrade'. I hung up, now I wish i would have listened to what they said.
I don't see any other signs of an equipment change, still have the same seat assignment.
What's going on??
I am on a CRJ200 tonight IND-LGA. Last night I got two texts that said the following:
Code:
Elite upgrade not available, standby full / F Class full / IND-LGA Flt NW2230 / standby full
Then a 3AM this morning, I get a phone call from NW. 'We are calling to notify about your elite upgrade'. I hung up, now I wish i would have listened to what they said.
I don't see any other signs of an equipment change, still have the same seat assignment.
What's going on??
Bob H
Jul 23, 2009, 7:31 pm
#5
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,976
These messages aren't anything new. I have received them for at least the last several years. Very rarely, thankfully. If you get the full text email message it lists your flight info, then says "First Class Upgrade Status: Added to First Class standby list. Upgrade not available. To view your placement on the upgrade list within 24 hours of departure, please click here."
To me, that's a pretty useful service. I would agree, though, that a phone message in the middle of the night telling you that you don't yet have an upgrade is silly at best.
To me, that's a pretty useful service. I would agree, though, that a phone message in the middle of the night telling you that you don't yet have an upgrade is silly at best.
Jul 24, 2009, 1:40 pm
#6
Join Date: Jul 2009
Programs: DL Plat, YX Miles Exec, CO Plat, HH Gold
Posts: 33
They must be futzing with the notification software and not testing it well. I got a notification the other day that I was bumped to F on both segments of my flight MSP-SEA and MSP-SEA 
Problem is I was going MKE-MSP-AUS.
Problem is I was going MKE-MSP-AUS.