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Old Jun 11, 2009 | 7:00 am
  #1  
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Schedule Change Question

Any change that I could do this?
I am scheduled on a flight BHM-MEM-MSP-SLC in about a month. The schedule has changed about 10 hours and is now BHM-DTW-SLC. I have been offered to change the flights due to the schedule change. My question is do you think that I could get NW to change the departure airport to ATL instead of BHM? If I gave them a good reason? Thanks in advance.
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Old Jun 11, 2009 | 9:02 am
  #2  
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You could inquire and see whether or not a flight out of ATL at this time is cheaper or about the same price. For a 10 hour change I am sure they would offer you a refund of the fare...
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Old Jun 11, 2009 | 9:29 am
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Originally Posted by RobtheAggie
Any change that I could do this?
I am scheduled on a flight BHM-MEM-MSP-SLC in about a month. The schedule has changed about 10 hours and is now BHM-DTW-SLC. I have been offered to change the flights due to the schedule change. My question is do you think that I could get NW to change the departure airport to ATL instead of BHM? If I gave them a good reason? Thanks in advance.
As per changing the departure, I think you'd have better luck with NW, then DL. ATL-SCL would be a DL inter-hub flight, and I don't see an airline giving that away. And even if you gave them a good reason to you, it might not be a good reason to them. The most likely scenario is a new flight closer to your time, using different hubs, maybe they'll route you through ATL to get you in/out at the same times, otherwise you have a strong case for refund-without-penalty.
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Old Jun 11, 2009 | 3:09 pm
  #4  
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Find a routing you like BHM-ATL-SLC, ask for that, then bring up that you could take it from ATL. That might make it seem more reasonable to them.
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Old Jun 12, 2009 | 6:35 am
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Originally Posted by CPMaverick
Find a routing you like BHM-ATL-SLC, ask for that, then bring up that you could take it from ATL. That might make it seem more reasonable to them.
I can really see the operating carrier saying you're changing your original routing, and making you re-fare the ticket. Maybe on MX, they'd let you remove the BHM-ATL (hey, it's done frequently enough FNT-DTW-xxx), yet maybe/maybe-not proactively on a schedule change.
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Old Jun 12, 2009 | 7:29 am
  #6  
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Originally Posted by sbagdon
I can really see the operating carrier saying you're changing your original routing, and making you re-fare the ticket. Maybe on MX, they'd let you remove the BHM-ATL (hey, it's done frequently enough FNT-DTW-xxx), yet maybe/maybe-not proactively on a schedule change.
I can see either case, which is why you just have to ask and see.
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Old Jun 17, 2009 | 5:30 am
  #7  
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Thanks for the help. I called three times and each time they refused to change to ATL-SLC. That was to be expected, but I had to try. Ended up with a BHM-MEM-SLC. Not too bad of a change.
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Old Jun 17, 2009 | 1:50 pm
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Originally Posted by RobtheAggie
Thanks for the help. I called three times and each time they refused to change to ATL-SLC. That was to be expected, but I had to try. Ended up with a BHM-MEM-SLC. Not too bad of a change.
One benefit that might come out of the merger is more flexibility with requests like this. I live near PUW, fly a lot out of there, LWS (30 miles) and GEG (70 miles in the opposite direction). Delta flys to LWS and GEG, and I choose which one based on price and convenience. Several times I've had schedule changes, and every time I have asked Delta to switch airports they have agreed -- probably happened 4 or 5 times over the years, including twice this past year.
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