Upgrade Process Not Working?
Sep 10, 2008 | 11:20 am
#16
Original Poster
Join Date: Jan 2007
Location: Pittsburgh, PA
Programs: CO/DL:Gold, UA:PremExec; Marriott:Gold, Hilton:Silver
Posts: 312
Follow-up: was upgraded on the plane. There was an open seat in FC and the GA came on-board and said to the FA "We have a platinum in the back and we're going to move him up." I was lucky that it was me. Strangely, though, the guy next to me was gold (per his BP) and his colleague in front of him was Silver (per their conversation). I'm still not convinced that the process worked correctly, as these guys were UG at the window (there were no UG given at the gate - in fact, the other GA told me that FC was booked full and didn't even look at my BP. NWA.com confirmed that FC was booked full).
Crazy...but at least I got to sit up front for 36 minutes.
Crazy...but at least I got to sit up front for 36 minutes.
Sep 10, 2008 | 11:25 am
#17
Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
Follow-up: was upgraded on the plane. There was an open seat in FC and the GA came on-board and said to the FA "We have a platinum in the back and we're going to move him up." I was lucky that it was me. Strangely, though, the guy next to me was gold (per his BP) and his colleague in front of him was Silver (per their conversation). I'm still not convinced that the process worked correctly, as these guys were UG at the window (there were no UG given at the gate - in fact, the other GA told me that FC was booked full and didn't even look at my BP. NWA.com confirmed that FC was booked full).
Crazy...but at least I got to sit up front for 36 minutes.
Crazy...but at least I got to sit up front for 36 minutes.
Sep 10, 2008 | 11:42 am
#18
Original Poster
Join Date: Jan 2007
Location: Pittsburgh, PA
Programs: CO/DL:Gold, UA:PremExec; Marriott:Gold, Hilton:Silver
Posts: 312
Based on another thread I read here about NW's system "not knowing" that regional jets have FC, I am suspicious that all is running correctly in upgrade-land. Certainly that's only my opinion, and I don't have extensive knowledge of the inner workings of NWA's computer system, but it seems that there are inconsistencies in the process.
Sep 10, 2008 | 1:38 pm
#19
Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
Based on another thread I read here about NW's system "not knowing" that regional jets have FC, I am suspicious that all is running correctly in upgrade-land. Certainly that's only my opinion, and I don't have extensive knowledge of the inner workings of NWA's computer system, but it seems that there are inconsistencies in the process.
Sep 10, 2008 | 5:02 pm
#20
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Sep 10, 2008 | 7:08 pm
#22
Join Date: Aug 2004
Location: Minneapolis, MN
Programs: Delta Airlines, Sun Country Airlines
Posts: 1,602
Sea-msp
I am usually UG'd for my SEA-MSP red eye segment for Saturday morning by this time. No EUA UG so far. I checked R class availability on the NW website, predictably - there is none. Looking at the seat maps, there is at least EIGHT open seats in FC (there could actually be as many as TWELVE, if the bulk heads aren't really occupied).
I guess the bean counters at NW are banking on the fact that more people may be willing to buy their way into FC in order to get their THREE FREE checked bags (just a guess)!
-A
Sep 11, 2008 | 5:37 am
#23
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,844
Phil, in one word... YES!
I am usually UG'd for my SEA-MSP red eye segment for Saturday morning by this time. No EUA UG so far. I checked R class availability on the NW website, predictably - there is none. Looking at the seat maps, there is at least EIGHT open seats in FC (there could actually be as many as TWELVE, if the bulk heads aren't really occupied).
I guess the bean counters at NW are banking on the fact that more people may be willing to buy their way into FC in order to get their THREE FREE checked bags (just a guess)!
-A
I am usually UG'd for my SEA-MSP red eye segment for Saturday morning by this time. No EUA UG so far. I checked R class availability on the NW website, predictably - there is none. Looking at the seat maps, there is at least EIGHT open seats in FC (there could actually be as many as TWELVE, if the bulk heads aren't really occupied).
I guess the bean counters at NW are banking on the fact that more people may be willing to buy their way into FC in order to get their THREE FREE checked bags (just a guess)!
-A
Sep 11, 2008 | 6:19 am
#24
Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
Can you remind me of where to do this? I usually look at seatcounter, but they don't show "R". I think I remember you posting this link before, but I don't remember where...
Thanks!
Sep 11, 2008 | 6:21 am
#25
Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
Sep 11, 2008 | 7:01 am
#26
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
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Sep 11, 2008 | 7:15 am
#27
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
I had to use a couple of VDB's before they expired, so I booked myself and my wife into a little jaunt to Florida. BUF-DTW-MCO. Got the cheapest K fares I could find.
Was UG'ed on the out bound leg at 6 days out, and the returns at about 5 days. In fact, I only got an email about the DTW-BUF leg, but when I checked my res, we were in F on the MCO leg as well.
At no time did I have to call or complain or anything -- all automatic and smooth, and there we are.
So, it's working fine for me.
Was UG'ed on the out bound leg at 6 days out, and the returns at about 5 days. In fact, I only got an email about the DTW-BUF leg, but when I checked my res, we were in F on the MCO leg as well.
At no time did I have to call or complain or anything -- all automatic and smooth, and there we are.
So, it's working fine for me.
Sep 12, 2008 | 1:17 am
#28
Join Date: Aug 2004
Location: Minneapolis, MN
Programs: Delta Airlines, Sun Country Airlines
Posts: 1,602
No More 2nd Red Eye => SEA-MSP
-A