Should I worry?
May 9, 2008, 6:36 am
#1
Original Poster
Join Date: Apr 2007
Location: LAX
Posts: 453
Should I worry?
In March I bought 2 one way tickets to MEM. I'll be flying LAX-DTW-MEM. My mother will be flying BUF-DTW-MEM. We'll be on the same flight from DTW-MEM.
About two weeks after I bought the tickets I get an email alert from NW announcing that the flight schedule for my mother's ticket had been changed. This included changes to the DTW-MEM leg. Yet, I received no alert for my DTW-MEM leg.
The difference in the changes aren't more than 15 minutes on each leg, but should I be worried about this?
About two weeks after I bought the tickets I get an email alert from NW announcing that the flight schedule for my mother's ticket had been changed. This included changes to the DTW-MEM leg. Yet, I received no alert for my DTW-MEM leg.
The difference in the changes aren't more than 15 minutes on each leg, but should I be worried about this?
May 9, 2008, 7:23 am
#2
Join Date: Mar 2006
Location: YYZ
Programs: NW/DL GE, CO GE
Posts: 286
If you check your reservations on nwa.com are you and your mom the same flight number for the DTW-MEM leg? What does it show for times in each of your reservations online?
May 9, 2008, 7:24 am
#3
Join Date: Dec 2005
Posts: 1,201
Probably not, but check it out on nwa.com or 1-800-225-2525.
May 9, 2008, 7:53 am
#4
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,839
I do not always get notification of flight changes even if someone else does get one. I usually book through corporate TA, maybe that's the reason.
May 9, 2008, 8:00 am
#5
Original Poster
Join Date: Apr 2007
Location: LAX
Posts: 453
We're both on the same flight DTW-MEM.
Her updated schedule says she'll be landing 10 minutes earlier than I.
NW 283 on 8/11
Her updated schedule says she'll be landing 10 minutes earlier than I.
NW 283 on 8/11
May 9, 2008, 8:03 am
#6
Join Date: Feb 2008
Location: MSN
Programs: Delta Silver Elite, HiltonHonors Diamond, Priority Club Platinum Royal Ambassador
Posts: 259
May 9, 2008, 8:07 am
#7
Join Date: Mar 2008
Location: DTW or FNT
Programs: DL GM
Posts: 635
NEVER MIND, my answer doesn't make any sense now... They probably didn't e-mail you, but don't worry, your mom will look out for you! (Provided you're good to her on Sunday.)
It's possible that you and your mom are going to be on different flights, especially since they are on different PRNs. There could have been an A/C change, and your mom was bumped off the one flight and added to another.
My dad and I are flying out to SEA. I booked his with an award ticket, and mine with cash. Both of our itineraries are SEA-MSP-DTW-FNT. We're on the same flight from SEA-MSP, different flights from MSP-DTW and same from DTW-FNT. The flights from MSP-DTW leave within 10-15 minutes of each other, and arrive within 10-15 minutes of each other. When I bought the tickets, I didn't even realize that they were different flights. (So it's the opposite of your problem, I suppose)
NW does something with the flights between hubs, offering 2 or 3 flights with departures of 10-15 minutes of each other. It can be very confusing. I was flying with a friend from DTW-MEM a few years ago. Again, different PRNs, because she paid cash, I paid with a VDB voucher. I asked the gate agent at the later flight if I could get onto this one instead, because I was traveling with a friend. He willingly helped me out. (This was 03 or 04, before the Flynow/Standby options changed.)
Perhaps when you get to the airport that day, if you are in fact on different flights, you can plead your case with a GA. (As friendly as possible, of course!)
It's possible that you and your mom are going to be on different flights, especially since they are on different PRNs. There could have been an A/C change, and your mom was bumped off the one flight and added to another.
My dad and I are flying out to SEA. I booked his with an award ticket, and mine with cash. Both of our itineraries are SEA-MSP-DTW-FNT. We're on the same flight from SEA-MSP, different flights from MSP-DTW and same from DTW-FNT. The flights from MSP-DTW leave within 10-15 minutes of each other, and arrive within 10-15 minutes of each other. When I bought the tickets, I didn't even realize that they were different flights. (So it's the opposite of your problem, I suppose)
NW does something with the flights between hubs, offering 2 or 3 flights with departures of 10-15 minutes of each other. It can be very confusing. I was flying with a friend from DTW-MEM a few years ago. Again, different PRNs, because she paid cash, I paid with a VDB voucher. I asked the gate agent at the later flight if I could get onto this one instead, because I was traveling with a friend. He willingly helped me out. (This was 03 or 04, before the Flynow/Standby options changed.)
Perhaps when you get to the airport that day, if you are in fact on different flights, you can plead your case with a GA. (As friendly as possible, of course!)
May 9, 2008, 8:21 am
#8
Join Date: Jan 2003
Location: NYC
Posts: 8,498
Are you sure her schedule shows her arriving at a different time?
Make sure you're checking your current schedule at nwa.com, not an old e-mail/printout or the un-updated version at res.nwa.com.
My guess is that she got the notice and you didn't because her BUF-DTW flight either changed flight numbers or changed departure times by more than 10 minutes. I don't think they send e-mails if only the connecting flight changes times by just a few minutes, since you're not going to miss it if you're connecting and have the right flight number.
Make sure you're checking your current schedule at nwa.com, not an old e-mail/printout or the un-updated version at res.nwa.com.
My guess is that she got the notice and you didn't because her BUF-DTW flight either changed flight numbers or changed departure times by more than 10 minutes. I don't think they send e-mails if only the connecting flight changes times by just a few minutes, since you're not going to miss it if you're connecting and have the right flight number.
May 9, 2008, 2:34 pm
#9
Original Poster
Join Date: Apr 2007
Location: LAX
Posts: 453
Are you sure her schedule shows her arriving at a different time?
Make sure you're checking your current schedule at nwa.com, not an old e-mail/printout or the un-updated version at res.nwa.com.
My guess is that she got the notice and you didn't because her BUF-DTW flight either changed flight numbers or changed departure times by more than 10 minutes. I don't think they send e-mails if only the connecting flight changes times by just a few minutes, since you're not going to miss it if you're connecting and have the right flight number.
Make sure you're checking your current schedule at nwa.com, not an old e-mail/printout or the un-updated version at res.nwa.com.
My guess is that she got the notice and you didn't because her BUF-DTW flight either changed flight numbers or changed departure times by more than 10 minutes. I don't think they send e-mails if only the connecting flight changes times by just a few minutes, since you're not going to miss it if you're connecting and have the right flight number.
The problem is when I go through nwa.com I have to go through two different ways in order to check her itinerary vs. mine.
But they definitely show her arriving 10 min earlier on the same flight.
May 9, 2008, 3:29 pm
#10
Join Date: Jan 2003
Location: NYC
Posts: 8,498
I'll go back and check this later today, which is something I hadn't thought of.
The problem is when I go through nwa.com I have to go through two different ways in order to check her itinerary vs. mine.
But they definitely show her arriving 10 min earlier on the same flight.
The problem is when I go through nwa.com I have to go through two different ways in order to check her itinerary vs. mine.
But they definitely show her arriving 10 min earlier on the same flight.
May 10, 2008, 12:47 pm
#11
Original Poster
Join Date: Apr 2007
Location: LAX
Posts: 453
Make sure you're checking both by confirmation number on the www.nwa.com home page. If you booked them while logged into your WP account and look them up through the My Booking Info link on res.nwa.com, it will show the original (unchanged) schedule information.
Thank you everyone for your help.
May 10, 2008, 9:52 pm
#12
Join Date: Dec 2005
Location: Detroit
Programs: Northwest Platinum
Posts: 1,533
Make sure you're checking both by confirmation number on the www.nwa.com home page. If you booked them while logged into your WP account and look them up through the My Booking Info link on res.nwa.com, it will show the original (unchanged) schedule information.
May 12, 2008, 8:34 am
#13
Join Date: Jan 2003
Location: NYC
Posts: 8,498
If you look it up through the res.nwa.com server (which shows all flights you booked on nwa.com while logged into your WP account, regardless of whether they're your flights or a friend's or family member's), it'll show the schedule you originally booked without any subsequent changes.
This is a pretty major flaw in nwa.com.