While I'm on hold...
Aug 24, 2003 | 12:33 am
#16
Join Date: May 2002
Location: Portland, OR
Programs: DL MM Plat, PC&HH Gold
Posts: 2,602
I have been able to get travel past AMS to show up. What I cannot get to show up online is any flight that doesn't have a matching NW flight #.
I've also found that WPAA lister won't list these flights either.
For example KUL->AMS (non-stop)
the web site still has a long ways to go before it can even begin to replace an expensive call to Chisolm...
Aug 24, 2003 | 12:35 am
#17
Join Date: May 2002
Location: Portland, OR
Programs: DL MM Plat, PC&HH Gold
Posts: 2,602
I've never once had the website show me an award RT on Continental that wasn't a rule buster.
Maybe I just look at all the wrong routes... Out of PDX it's pretty dismal on CO according to the NW website.
Aug 24, 2003 | 12:43 am
#18
Join Date: Jul 2003
Posts: 849
If you go to a KLM ticket office (if they have one in Barcelona), they'll probably be able to process it for you instead of having to pay for an international call.
Aug 24, 2003 | 7:39 pm
#19
Join Date: May 2003
Location: Louisville, KY, US
Programs: QF Plat - OW EMD | DL Gold / Starwood Gold
Posts: 6,106
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by doglover:
I've never once had the website show me an award RT on Continental that wasn't a rule buster.
Maybe I just look at all the wrong routes... Out of PDX it's pretty dismal on CO according to the NW website.</font>
I've never once had the website show me an award RT on Continental that wasn't a rule buster.
Maybe I just look at all the wrong routes... Out of PDX it's pretty dismal on CO according to the NW website.</font>
Despite finding it at nwa.com, I've never been able to book one online as I always get an error message of some type. When I call the WP desk, no problem booking the same schedule I found on nwa.com.
Speaking of PDX, I'm on an upcoming CO flight to/from PDX and it seems the loads are quite high. On my return, the only thing available at a decent fare was via EWR (all IAH flights were heavily booked at lower fares a few weeks in advance).
Best,
SDF_Traveler
------------------
"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -- Ben Franklin
Aug 26, 2003 | 2:23 pm
#20
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by alanw:
This is just one more reason to love FlyerTalk. A mere few hours after his post, thezipper got my info, called the plat line, and managed to get me confirmed in J MSP-BCN and in Y BCN-MSP with a double waitlist for J BCN-MSP on two consecutive days. All in slightly more than 30 minutes.
All hail the mighty zipper!
Though he won't be at Si-Do, rest assured we'll supply a fitting tribute on the Lame-O WebCam.
-alan in sitges, home of Si-Do
[/B]</font>
This is just one more reason to love FlyerTalk. A mere few hours after his post, thezipper got my info, called the plat line, and managed to get me confirmed in J MSP-BCN and in Y BCN-MSP with a double waitlist for J BCN-MSP on two consecutive days. All in slightly more than 30 minutes.
All hail the mighty zipper!
Though he won't be at Si-Do, rest assured we'll supply a fitting tribute on the Lame-O WebCam.
-alan in sitges, home of Si-Do
[/B]</font>
alan, there better be a FULL trip report and pics! (after Si-Do of course)
[This message has been edited by thezipper (edited 08-26-2003).]
Aug 26, 2003 | 2:47 pm
#21
Original Poster
Join Date: Mar 2002
Location: BCN
Programs: BA Silver VY apologist IB up and coming
Posts: 8,706
This really deserves its own post, but in the interest of keeping the forum free from clutter I will do it here...
ALL HAIL THE MIGHTY ZIPPER ANOTHER TIME!!!!!!!
Why, you ask? WHY? WHY?
I'll tell you why! Because thezipper and his eagle eyes just happened to notice that I'm coming back from MSP via EWR on September 3. September 3. Does that date ring a bell for anyone? It sure does me. Evidently it does for NW as well because they were nice enough to release a standard business award seat on
Date: WEDNESDAY, SEPTEMBER 03
Flight Number: NW0054
Departs: DETROIT, MI (DTW), 03SEP at 705P
Arrives: AMSTERDAM, (AMS), 03SEP at 900A
Class: D
Seats: 2H
Meal Service: Dinner
Equipment: 333
And I am ON IT! In your FACE DC-10!
I'm about to pee my pants.
Edited to add: This was done in realtime with the help of FTer JWright over MSN Messenger, with him posing as me.
Also edited to add: I'm on the first 330 flight! Neener neener!
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-alan in sitges, home of Si-Do
[This message has been edited by alanw (edited 08-26-2003).]
ALL HAIL THE MIGHTY ZIPPER ANOTHER TIME!!!!!!!
Why, you ask? WHY? WHY?
I'll tell you why! Because thezipper and his eagle eyes just happened to notice that I'm coming back from MSP via EWR on September 3. September 3. Does that date ring a bell for anyone? It sure does me. Evidently it does for NW as well because they were nice enough to release a standard business award seat on
Date: WEDNESDAY, SEPTEMBER 03
Flight Number: NW0054
Departs: DETROIT, MI (DTW), 03SEP at 705P
Arrives: AMSTERDAM, (AMS), 03SEP at 900A
Class: D
Seats: 2H
Meal Service: Dinner
Equipment: 333
And I am ON IT! In your FACE DC-10!
I'm about to pee my pants.
Edited to add: This was done in realtime with the help of FTer JWright over MSN Messenger, with him posing as me.
Also edited to add: I'm on the first 330 flight! Neener neener!
------------------
-alan in sitges, home of Si-Do
[This message has been edited by alanw (edited 08-26-2003).]
Aug 26, 2003 | 7:40 pm
#22
Join Date: Apr 2002
Location: PBI
Posts: 754
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by alanw:
Also edited to add: I'm on the first 330 flight! Neener neener!
</font>
Also edited to add: I'm on the first 330 flight! Neener neener!
</font>
however, looking forward to your trip report
Aug 26, 2003 | 11:19 pm
#23
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by the wide chair:
hate to rain on your parade alanw, but the first A330 flight was yesterday.
however, looking forward to your trip report
</font>
hate to rain on your parade alanw, but the first A330 flight was yesterday.
however, looking forward to your trip report
</font>
Aug 27, 2003 | 3:33 am
#24
Join Date: May 2003
Location: MSP - NW Gold - PC Plat - Hertz Presidents Circle
Posts: 2,478
And so the world turns............ 
[This message has been edited by jimc_usa (edited 08-27-2003).]
[This message has been edited by jimc_usa (edited 08-27-2003).]
Aug 28, 2003 | 7:22 am
#25
Join Date: Jul 2001
Posts: 352
With regard to the "waitlist" on KLM for a business class seat, I pulled the following from a letter that I wrote to Northwest in Dec., 1998. I am not sure that anything has changed:
I made reservations in August for my family to use award tickets to accompany me to Europe. There was great difficulty in finding seats on the KLM segments, and as a result we needed to take a 5:30am flight (KLM 1692) from Lisbon to Amsterdam on Monday, 30 November. Even then, we could only get confirmed Business Class seats for two people. My daughter was placed on a waiting list for a Business Class seat. Several times before 30 Nov. I asked Northwest customer service agents about the status of this segment, but was told that she was still wait listed, and there was nothing more that could be done until the flight.
When we arrived at the Lisbon airport, I asked the KLM agent at the check-in counter about the status of the wait list for my daughter. She said that there was no wait list, and my daughter has a coach class seat. After much fruitless discussion, I asked to speak with a supervisor, and was told that she would be at the gate. When I explained the problem to the KLM supervisor, she said that her ticket shows a Coach Class seat, and that is that. When I asked her why every other segment of my daughters ticket (there were six segments) was in either First Class or Business, she said that maybe I did not have enough miles for the entire trip in Business. Further discussion appeared pointless. We then boarded the plane, and were surprised to find that of the 17 Business Class seats, the only two that were occupied were by us! We spoke with the lead Flight Attendant, who was extremely kind and allowed us all to sit together in Business.
The main point of my writing this narrative is to suggest that in the future you not use the term wait list for Business Class on KLM flights, when KLM personnel insist that no such list exists. The subsequent refusal of KLM personnel to be accommodating is clearly out of your hands.
I received some boilerplate response from Northwest thanking me for sharing this with them...
I made reservations in August for my family to use award tickets to accompany me to Europe. There was great difficulty in finding seats on the KLM segments, and as a result we needed to take a 5:30am flight (KLM 1692) from Lisbon to Amsterdam on Monday, 30 November. Even then, we could only get confirmed Business Class seats for two people. My daughter was placed on a waiting list for a Business Class seat. Several times before 30 Nov. I asked Northwest customer service agents about the status of this segment, but was told that she was still wait listed, and there was nothing more that could be done until the flight.
When we arrived at the Lisbon airport, I asked the KLM agent at the check-in counter about the status of the wait list for my daughter. She said that there was no wait list, and my daughter has a coach class seat. After much fruitless discussion, I asked to speak with a supervisor, and was told that she would be at the gate. When I explained the problem to the KLM supervisor, she said that her ticket shows a Coach Class seat, and that is that. When I asked her why every other segment of my daughters ticket (there were six segments) was in either First Class or Business, she said that maybe I did not have enough miles for the entire trip in Business. Further discussion appeared pointless. We then boarded the plane, and were surprised to find that of the 17 Business Class seats, the only two that were occupied were by us! We spoke with the lead Flight Attendant, who was extremely kind and allowed us all to sit together in Business.
The main point of my writing this narrative is to suggest that in the future you not use the term wait list for Business Class on KLM flights, when KLM personnel insist that no such list exists. The subsequent refusal of KLM personnel to be accommodating is clearly out of your hands.
I received some boilerplate response from Northwest thanking me for sharing this with them...
Aug 28, 2003 | 7:23 am
#26
Join Date: Jul 2003
Location: SRQ
Posts: 2,175
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tekelberry:
If you go to a KLM ticket office (if they have one in Barcelona), they'll probably be able to process it for you instead of having to pay for an international call.</font>
If you go to a KLM ticket office (if they have one in Barcelona), they'll probably be able to process it for you instead of having to pay for an international call.</font>
Last I used it was in April, but it worked then.
Good Luck!!
Mark
Aug 28, 2003 | 9:26 am
#27
Original Poster
Join Date: Mar 2002
Location: BCN
Programs: BA Silver VY apologist IB up and coming
Posts: 8,706
Thanks mdb! Today I tracked down the number for FD in Madrid and was astounded at how quickly they answered and how willing they were to help me choose seats for tomorrow's flight.
Of course every seat he told me I had is something else online...
------------------
-alan in sitges, home of Si-Do
Of course every seat he told me I had is something else online...
------------------
-alan in sitges, home of Si-Do
Jan 12, 2004 | 12:11 pm
#28
Join Date: Jul 2003
Location: SRQ
Posts: 2,175
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ehe123:
With regard to the "waitlist" on KLM for a business class seat, I pulled the following from a letter that I wrote to Northwest in Dec., 1998. I am not sure that anything has changed:
I made reservations in August for my family to use award tickets to accompany me to Europe. There was great difficulty in finding seats on the KLM segments, and as a result we needed to take a 5:30am flight (KLM 1692) from Lisbon to Amsterdam on Monday, 30 November. Even then, we could only get confirmed Business Class seats for two people. My daughter was placed on a waiting list for a Business Class seat. Several times before 30 Nov. I asked Northwest customer service agents about the status of this segment, but was told that she was still wait listed, and there was nothing more that could be done until the flight.
When we arrived at the Lisbon airport, I asked the KLM agent at the check-in counter about the status of the wait list for my daughter. She said that there was no wait list, and my daughter has a coach class seat. After much fruitless discussion, I asked to speak with a supervisor, and was told that she would be at the gate. When I explained the problem to the KLM supervisor, she said that her ticket shows a Coach Class seat, and that is that. When I asked her why every other segment of my daughters ticket (there were six segments) was in either First Class or Business, she said that maybe I did not have enough miles for the entire trip in Business. Further discussion appeared pointless. We then boarded the plane, and were surprised to find that of the 17 Business Class seats, the only two that were occupied were by us! We spoke with the lead Flight Attendant, who was extremely kind and allowed us all to sit together in Business.
The main point of my writing this narrative is to suggest that in the future you not use the term wait list for Business Class on KLM flights, when KLM personnel insist that no such list exists. The subsequent refusal of KLM personnel to be accommodating is clearly out of your hands.
I received some boilerplate response from Northwest thanking me for sharing this with them...</font>
With regard to the "waitlist" on KLM for a business class seat, I pulled the following from a letter that I wrote to Northwest in Dec., 1998. I am not sure that anything has changed:
I made reservations in August for my family to use award tickets to accompany me to Europe. There was great difficulty in finding seats on the KLM segments, and as a result we needed to take a 5:30am flight (KLM 1692) from Lisbon to Amsterdam on Monday, 30 November. Even then, we could only get confirmed Business Class seats for two people. My daughter was placed on a waiting list for a Business Class seat. Several times before 30 Nov. I asked Northwest customer service agents about the status of this segment, but was told that she was still wait listed, and there was nothing more that could be done until the flight.
When we arrived at the Lisbon airport, I asked the KLM agent at the check-in counter about the status of the wait list for my daughter. She said that there was no wait list, and my daughter has a coach class seat. After much fruitless discussion, I asked to speak with a supervisor, and was told that she would be at the gate. When I explained the problem to the KLM supervisor, she said that her ticket shows a Coach Class seat, and that is that. When I asked her why every other segment of my daughters ticket (there were six segments) was in either First Class or Business, she said that maybe I did not have enough miles for the entire trip in Business. Further discussion appeared pointless. We then boarded the plane, and were surprised to find that of the 17 Business Class seats, the only two that were occupied were by us! We spoke with the lead Flight Attendant, who was extremely kind and allowed us all to sit together in Business.
The main point of my writing this narrative is to suggest that in the future you not use the term wait list for Business Class on KLM flights, when KLM personnel insist that no such list exists. The subsequent refusal of KLM personnel to be accommodating is clearly out of your hands.
I received some boilerplate response from Northwest thanking me for sharing this with them...</font>
Nothing has changed - just ran the same drill on Jan 5 2004