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NWA.COM cannot book a reservation

 
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Old Oct 29, 2007 | 8:13 am
  #1  
Original Poster
 
Join Date: May 2003
Location: MSP - NW Gold - PC Plat - Hertz Presidents Circle
Posts: 2,478
NWA.COM cannot book a reservation

The site will not let me book a reservation, anyone else having a problem?
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Old Oct 29, 2007 | 8:26 am
  #2  
 
Join Date: Nov 2003
Location: YYZ
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Posts: 244
Not working for you this morning. Award booking seems working fine.

also: http://www.flyertalk.com/forum/showthread.php?t=750569
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Old Oct 29, 2007 | 8:32 am
  #3  
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Not working for me either.
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Old Oct 29, 2007 | 9:20 am
  #4  
20 Years on Site
 
Join Date: Dec 2002
Location: RHI. The Northwoods.
Programs: Everything and everywhere. Officially a nomad
Posts: 1,126
"We're sorry, there was a problem processing this search request"

On the line now with the PE line, she says she's been getting lots of calls on this.
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Old Oct 29, 2007 | 10:09 am
  #5  
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Join Date: May 2003
Location: MSP - NW Gold - PC Plat - Hertz Presidents Circle
Posts: 2,478
Originally Posted by Ginger K
"We're sorry, there was a problem processing this search request"

On the line now with the PE line, she says she's been getting lots of calls on this.
That's exactly what I get!
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Old Oct 29, 2007 | 10:12 am
  #6  
15 Years on Site
 
Join Date: Feb 2007
Location: DCA
Programs: DL (ex-NW) Plat pining for self-serve WC's and real cheese
Posts: 716
Not working here either. Hope the "old" reservations system isn't acquiring the same problems the "new" one had...
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Old Oct 29, 2007 | 11:15 am
  #7  
20 Countries Visited1M80 Nights15 Years on Site
 
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Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
interestingly, flex search works, but specific dates does not (for me).
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Old Oct 29, 2007 | 11:21 am
  #8  
20 Years on Site
 
Join Date: Mar 2003
Location: Minneapolis, MN 55426
Posts: 82
Thumbs down Problems yesterday

I was unable to purchase tickets when I included a lap child in the reservation. Once I removed him, I was able to purchase tickets for my wife and I. Then I called NWA and had our child added to the reservation (no cost).

The agent was not too concerned, and said something I like "That happens sometimes."

Interesting.
cobberjoe is offline  
Old Oct 29, 2007 | 12:16 pm
  #9  
 
Join Date: Nov 2006
Location: MEM
Programs: NW Silver 2007
Posts: 51
I've had similar problems. I looked for a revenue ticket and could not get even a flight search. I tried it for about 15 solid minutes. I then tried an award ticket search and it performed fine. Went back to search for a paid ticket and had the same problem as before.
mempho is offline  
Old Oct 29, 2007 | 12:54 pm
  #10  
nam
 
Join Date: Jul 2005
Location: msp, tpa
Programs: Delta Gold
Posts: 109
This must be a very spotty problem. I have booked 2 ticket today, at different time with no problems. Maybe I just got lucky!
nam is offline  


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