echeck in problem
#1
Original Poster
Join Date: Oct 2001
Location: Des Moines Iowa
Posts: 55
echeck in problem
If you are getting an automatic upgrade, you can't use the e check in(and get the bonus). We tried last wednesday night and kept getting message that our reservation required contacting an agent. Called and found out we were getting upgrades, thus could not use the checkin. Our bonus went out the window.
#2
Join Date: Sep 2001
Location: Mall of America, WorldGateway, and points between
Posts: 373
Contact NW and let them know. There is a way to manually add the bonus miles.
#3


Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,064
Everytime I had a problem with echeck in, I always talked to the agent NEAR the echeck stations and told him I am having a problem could you please help me with the echeckin process, blah blah whatever the problem is (usually the machine says to contact an agent), they always take care of it AND I get the echeck in bonus miles, I am 3 out of 3 so far, waiting for my fourth one to post doing it this way.
FWIW
George
FWIW
George
#4
Join Date: Dec 2000
Location: IAH
Programs: DL Plat, CO Nothing, SPG Gold
Posts: 327
That seems strange, whenever I get EUA I never get a message like this.
#5
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gpapadop:
[..] they always take care of it AND I get the echeck in bonus miles, I am 3 out of 3 so far, waiting for my fourth one to post doing it this way.</font>
[..] they always take care of it AND I get the echeck in bonus miles, I am 3 out of 3 so far, waiting for my fourth one to post doing it this way.</font>
#6




Join Date: Oct 2001
Location: DTW
Programs: Choice Plat, Marriott Lifetime Gold, National Exec Elite, Spirit Gold
Posts: 3,135
i've had it work, and not work when i've gotten my upgrades. mostly it doesn't work because i keep getting "pre-selected"...
#7


Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,064
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ILTE_Miles:
Wait--WHAT?!--you've been getting MULTIPLE e-checkin bonuses?! The promo (if we're talking about the same one) is only supposed to be for the first such checkin--unless you're referring to some promo w/ which I am unfamiliar (but about which I would appreciate being informed).</font>
Wait--WHAT?!--you've been getting MULTIPLE e-checkin bonuses?! The promo (if we're talking about the same one) is only supposed to be for the first such checkin--unless you're referring to some promo w/ which I am unfamiliar (but about which I would appreciate being informed).</font>
Hope that makes sense, it is bedtime

#8




Join Date: Jun 1999
Location: Michigan, DL Platinum, Marriott Lifetime Titanium, Hyatt Gold
Posts: 358
I usually get an automatic upgrade and have been using the Echeckin feature with no real problems. I usually use my ff number for checking in but it's been noted that this sometimes causes a problem. If you use your ff number and have problems, try again by using the record locator or the confirmation number. The one time I had a problem, I used the record locator and was able to continue. Unfortunately, I do think if you've been "selected" for one of the random checks, you probably won't be able to use the Echeckin feature.
#9
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gpapadop:
we are not talking about the same promo I guess...I was just saying I always got any bonus miles (the regular 1000 miles) when I had that problem...the 3rd time it was during the latest promo and I am hoping to go 3 out of 3...
Hope that makes sense, it is bedtime
</font>
we are not talking about the same promo I guess...I was just saying I always got any bonus miles (the regular 1000 miles) when I had that problem...the 3rd time it was during the latest promo and I am hoping to go 3 out of 3...
Hope that makes sense, it is bedtime
</font>

If you're referring to the 1000 bonus miles online booking bonus, you should get that every time you book online, & regardless of whether you check-in online -- is this the bonus to which you're referring (I'm very curious to have that clarified/confirmed) - ?
Thanks...
#10


Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,064
Sorry for my state of confusion, I was mixing up the online booking bonuses and echeck in bonuses. I remember, in the past, NW offered these echeck in bonus miles periodically, I remember very well I got one (and I think I may have gotten another one, say early 2001 or late 2000)...until this happened to me again on Feb4th when the machine told me again to "contact an agent"...
I hope that clears it up, my fault.
George
I hope that clears it up, my fault.
George
#11
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gpapadop:
Sorry for my state of confusion, I was mixing up the online booking bonuses and echeck in bonuses.</font>
Sorry for my state of confusion, I was mixing up the online booking bonuses and echeck in bonuses.</font>

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gpapadop:
I remember, in the past, NW offered these echeck in bonus miles periodically, I remember very well I got one (and I think I may have gotten another one, say early 2001 or late 2000)...</font>
I remember, in the past, NW offered these echeck in bonus miles periodically, I remember very well I got one (and I think I may have gotten another one, say early 2001 or late 2000)...</font>
Its temporary resurgence late last year, & then again this year, was welcome, indeed (even if only allowed one time each).
Couldn't resist...I dug up the following from the archives:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">On December 1, 2000, Northwest Airlines (Nasdaq: NWAC - news) became the largest airline in the world to offer its customers the unprecedented convenience and speed of Internet check-in throughout its entire domestic system. In the first week of January 2001, Northwest issued its 100,000th boarding pass delivered via the Internet, making Internet check-in the fastest adopted product in Northwest history.</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gpapadop:
I hope that clears it up, my fault.</font>
I hope that clears it up, my fault.</font>
[/end-of-ILTE_Miles's-am-I-missing-out-on-a-promo-?!-freakout-mode]

[This message has been edited by ILTE_Miles (edited 02-12-2002).]
#12
Join Date: Jan 2001
Posts: 617
Hey! I just noted that that last post was my 499th--! And...wanting my 500th post to appear in the NW forum...I hereby post this otherwise useless addendum...

