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Old Jan 21, 2007 | 3:59 am
  #1  
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Thumbs up Seat changes with equip changes

A week ago I flew from SEA to London via MSP and the SEA-MSP flight changed from a 753 to a 752 about 4 days before the flight. NWA automatically (or manually, I'm not sure) re-assigned my already EUA'd seat from 1D to 2D. In other words, I still kept my bulkhead window seat on the side of the plane I wanted.

Now today I noticed that my Feb 10 MSP-SEA segment also changed from a 753 to a 752. Since I'm not EUA'd yet, I was booked in 29F - exit row window. They moved me to 16C -- exit row by the door. Not sure why they moved me to an aisle but 16A was still available so I grabbed it. Nice that they put me in an exit row. Although it's on the "wrong" side of the plane for this flight, I've never missed an EUA between SEA & MSP and I doubt it will start in Feb.

Both of these are after a disastrous seat change I had returning from AMS last year in DTW. The equip changed at the last minute and my exit row window went to an aisle in the back of the bus. I wasn't happy.

NWA has this penchant for upgrading me to aisles even though my profile says I prefer window seats. I really wish they would fix this. I'm wondering if that's why they put me in 16C instead of 16A when the Feb 10 equip changed.

I also wish they would send an email notifying you of equip changes because a lot of seats change --- especially the preferred seats like exit rows and bulkheads.

-RM
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Old Jan 21, 2007 | 4:46 am
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I have to say that this is another facet of NW that's great, esp. when compared to a carrier like Delta. Everytime there's an equipment swap or even a slight schedule change on a Delta itinerary, those seat assignments are lost and one needs to clamour back to get the seat assignments back, sometimes even losing the original seat.
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Old Jan 22, 2007 | 5:53 am
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Originally Posted by RobOnLI
A week ago I flew from SEA to London via MSP and the SEA-MSP flight changed from a 753 to a 752 about 4 days before the flight. NWA automatically (or manually, I'm not sure) re-assigned my already EUA'd seat from 1D to 2D. In other words, I still kept my bulkhead window seat on the side of the plane I wanted.

Now today I noticed that my Feb 10 MSP-SEA segment also changed from a 753 to a 752. Since I'm not EUA'd yet, I was booked in 29F - exit row window. They moved me to 16C -- exit row by the door. Not sure why they moved me to an aisle but 16A was still available so I grabbed it. Nice that they put me in an exit row. Although it's on the "wrong" side of the plane for this flight, I've never missed an EUA between SEA & MSP and I doubt it will start in Feb.

Both of these are after a disastrous seat change I had returning from AMS last year in DTW. The equip changed at the last minute and my exit row window went to an aisle in the back of the bus. I wasn't happy.

NWA has this penchant for upgrading me to aisles even though my profile says I prefer window seats. I really wish they would fix this. I'm wondering if that's why they put me in 16C instead of 16A when the Feb 10 equip changed.

I also wish they would send an email notifying you of equip changes because a lot of seats change --- especially the preferred seats like exit rows and bulkheads.

-RM
Mine was the opposite last week. Equipment change PHX-MSP. Insted of 17F, I was put in 42C (with a 35 min layover) after OLCI. Called the Elite Line and they "un checked" me so I could get seats up front.
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Old Jan 22, 2007 | 6:08 am
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Similar thing happened to me as well for my flight next weekend. I was booked on a DC-9-40 in the exit row (13-A). There was an equipment swap to a DC-9-50 and I was automatically moved to the new exit row (15-A).
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Old Jan 22, 2007 | 7:22 am
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14B to 20A

Well I wish they would treat Skyteam Elites so kindly. I had 14b on a 753 and got moved to 20a on a 752
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Old Jan 22, 2007 | 7:51 am
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Originally Posted by RobOnLI
Although it's on the "wrong" side of the plane for this flight
May I ask why it makes a difference to you which side of the plane you're on? View? Feng Shui? - - Just curious.
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Old Jan 22, 2007 | 8:22 am
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Originally Posted by davetravels
May I ask why it makes a difference to you which side of the plane you're on? View? Feng Shui? - - Just curious.
Yep. The "right" side for me is the north side of the aircraft. I tend to get warm on planes and I don't like the sun beating in on me and warming me up even more. And before you say, "Well lower the sunshade," I will remind you that I sit in window seats for a specific reason - for the view :-D

Thanks,
RM
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Old Jan 22, 2007 | 10:08 am
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On my last DTW-AMS flight, they changed equipment from 333 to 332 several days before the flight, moving me from 10B to 29A. I just happened to recheck my itinerary, saw it and called them to change to to other seats, but there were no seats available other than center section non-aisle seats, so I was stuck with a window seat. Then they changed it back to a 333 two days later. I was checking often for any seats opening up, so I caught it, but 10B was already assigned to someone else. Fortunately 10H was still open (had been filled before these changes), so I took that. I was very annoyed that they didn't put me back in my original seat, but whoever originally had 10H ended up in worse shape.
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Old Jan 22, 2007 | 10:32 am
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I wrote a letter to TTU to this effect, for one time I got moved from the exit window the the VERY back of the plane in between two people because of an equipment change.

I made the suggestion to notify pax of equipment changes and pointed out that many people get elite for the strict purpose of getting good seats in front; if they're just going to get shuffled, elite status loses its value.

Got a canned response saying "tough luck, buddy".
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