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EUA problems on Continental?

 
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Old Mar 22, 2006 | 1:38 pm
  #1  
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EUA problems on Continental?

I actually posted a similar message to this on Continental's forum but received no replies. I thought I'd give it a shot here:

I read a rumor on CO's forum that NW elites with the 12-digit number never get EUA'd on Continental because CO's EUA system has a problem reading these accounts. As a NW plat I have never received an EUA (I have gotten a few last second battlefields), yet a friend of mine (with the 9 digit Worldperks number) routinely gets EUA'd at the 5 day window.

I suppose the simplest way of solving this matter is to ask this question: Is there anyone here with a 12-digit WP account that can definitively say that they have been EUA'd on CO metal at the appropriate upgrade window? Or this just another of those "internet rumors"?
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Old Mar 22, 2006 | 7:58 pm
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Complete internet rumor. I have a 12 digit number and have had several EUA upgrades on CO.
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Old Mar 22, 2006 | 9:19 pm
  #3  
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check out this thread and see if this helps:

http://www.flyertalk.com/forum/showt...74#post5298874

In a recent conversation with the person who helped me, the problem has been fixed. However, she's going to eyeball my reservation during the EUA process to double-check. Unfortunately, that's not until May.

I wonder if your NW number was getting caught in the same trap. It's supposed to be fixed now...
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Old Mar 22, 2006 | 9:56 pm
  #4  
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9- or 12-digit WorldPerks number on the reservations or not, I've failed to receive an EUA and any upgrade on CO over 7 or so segments since January 1st, 2005.

Just my luck, I suppose.
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Old Mar 23, 2006 | 7:04 am
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Thanks for the replies.
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Old Mar 24, 2006 | 5:22 pm
  #6  
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Originally Posted by slippahs
9- or 12-digit WorldPerks number on the reservations or not, I've failed to receive an EUA and any upgrade on CO over 7 or so segments since January 1st, 2005.

Just my luck, I suppose.
Last year I was doing great on CO. This year, very low upgrade success and almost no EUA. I'm 1-7 on the last 7 CO segs and that was a gate u/g. Same routes as last year, same fare classes, same status. No EUA for Sunday's TUS flight yet either.

RTS
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Old Mar 24, 2006 | 6:45 pm
  #7  
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Last year I never once had an EUA on CO w/ my 12-digit NW number, and there were CLEARLY flights where it should have EUA'd (i.e. IAH-MID with completely empty F cabins both ways up until checkin). I would call, the space was available, but EUA wouldn't pick it up when it ran. This was definitely a problem last year and not an internet rumor.

But this year, I've already had a couple EUAs (my first ones ever), so yes, the problem has been fixed.
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