How close ..is close?
Feb 27, 2005 | 10:39 am
#1
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
Posts: 653
How close ..is close?
I have noticed some commentary on asking to maintain elite status without having acquired the needed miles. I never thought about it as I am 4,000 miles short due to family member's illness and death. Would the fact I have all ready purchased tickets for 25,000 miles for this year add any weight to a request?
Feb 27, 2005 | 10:45 am
#2
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,844
Yes.
You should call/email/write anyway since only NWA knows if you will get comped. Good luck.
You should call/email/write anyway since only NWA knows if you will get comped. Good luck.
Feb 27, 2005 | 10:54 am
#3
Join Date: Feb 2005
Programs: UA Premier, AA
Posts: 105
well, if the agent says no, keep calling back until you get an affirmative answer
Good Luck to you
Good Luck to you
Feb 27, 2005 | 12:27 pm
#4
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
Posts: 653
Gosh...I am delighted to get encouragement from the members. Who exactly or how should I contact NWA to see about getting the elite status?
Feb 27, 2005 | 12:34 pm
#5
Join Date: Feb 2005
Programs: UA Premier, AA
Posts: 105
most likely call Customer Service at the elite desk, as they are usually the nicest people
Feb 27, 2005 | 7:08 pm
#6
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
Posts: 653
Originally Posted by eggepop
most likely call Customer Service at the elite desk, as they are usually the nicest people
Feb 27, 2005 | 8:21 pm
#7
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,844
Start with the desk, they will ask you to fax stuff.
Feb 27, 2005 | 10:31 pm
#8
Join Date: Aug 2004
Location: Minneapolis, MN
Programs: Delta Airlines, Sun Country Airlines
Posts: 1,602
TA Roulette
Originally Posted by Audie
I have noticed some commentary on asking to maintain elite status without having acquired the needed miles. I never thought about it as I am 4,000 miles short due to family member's illness and death. Would the fact I have all ready purchased tickets for 25,000 miles for this year add any weight to a request?
-A
Feb 28, 2005 | 8:48 am
#9
Join Date: Feb 2005
Location: Minneapolis
Programs: NW Silver Elite
Posts: 247
How Close is close?
I would have to beleive that each time people call in to ask a question regarding their account it gets noted. I know this is the way with reservations so I would think it's the way WP accounts are handled too. I guess what I am trying to say is by calling in over and over to get the answer you want you might end up hurting yourself.
I know from customer relations, at least this is what I have been told by them, that they keep records of who calls in so that they can keep in eye on "chronic complainers."
Josh
I know from customer relations, at least this is what I have been told by them, that they keep records of who calls in so that they can keep in eye on "chronic complainers."
Josh
Feb 28, 2005 | 9:44 am
#10
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,844
NWDC10 has a good point (welcome to FT BTW).
Simply call and any agent will forward your call to the proper place or will tell you how to get in touch with the right wp office.
Simply call and any agent will forward your call to the proper place or will tell you how to get in touch with the right wp office.