Missing Mile-Zilla nwa.com checking points
Dec 3, 2004 | 10:54 am
#1
Original Poster
Join Date: May 1999
Location: Madison, WI, USA; NW Platinum, Marriott Silver, Hilton Diamond, Hyatt Platinum
Posts: 938
Missing Mile-Zilla nwa.com checking points
On Nov. 22 I used nwa.com to do an online checkin for a flight on Nov 23. This is the first time that Mile-zilla points didn't post automatically for the online checkin; I've done this quite a number of times. (Points also posted correctly when I used online checkin for my return flight).
I'm a bit concerned about contacting NW about the missing points because of the 5 point/10 point online checkin question. Any thoughts?
I'm a bit concerned about contacting NW about the missing points because of the 5 point/10 point online checkin question. Any thoughts?
Dec 3, 2004 | 1:27 pm
#2
Join Date: Aug 2002
Location: IAH, NWA Gold
Posts: 747
Originally Posted by TravelLover
On Nov. 22 I used nwa.com to do an online checkin for a flight on Nov 23. This is the first time that Mile-zilla points didn't post automatically for the online checkin; ..........Any thoughts?
Dec 3, 2004 | 1:32 pm
#3
Join Date: Nov 2004
Location: Twin Cities
Programs: NW, UA
Posts: 918
Originally Posted by TravelLover
I'm a bit concerned about contacting NW about the missing points because of the 5 point/10 point online checkin question. Any thoughts?
Dec 3, 2004 | 2:20 pm
#4
Join Date: Sep 2004
Programs: NWA Worldperks
Posts: 89
Am I missing something? Is there a way to check your Mile Zilla points online?
Dec 3, 2004 | 3:06 pm
#5
Join Date: Nov 2002
Location: Toronto, Canada
Programs: DL LTG, SPG LTP, Mar. PLT
Posts: 568
Originally Posted by jkwici
Am I missing something? Is there a way to check your Mile Zilla points online?
Casey.
Dec 3, 2004 | 4:40 pm
#6
FlyerTalk Evangelist
Join Date: Oct 2000
Location: He who dies with the most miles wins!!
Programs: WorldPerks Demoted again to SE, DL 3.1MM Hilton Diamond, SPG Gold
Posts: 11,678
Originally Posted by CaseyN2
Yes, just go to your account and click on the Points Summary in the upper left hand menu.
Casey.
Casey.
What do I do????
Dec 3, 2004 | 7:47 pm
#7
Join Date: Nov 2002
Location: Toronto, Canada
Programs: DL LTG, SPG LTP, Mar. PLT
Posts: 568
Originally Posted by mikey1003
There is nothing in my acct record regarding MileZilla and I signed up for promo???
What do I do????
What do I do????
Casey.
Dec 3, 2004 | 10:04 pm
#8
Join Date: Sep 2000
Location: Los Angeles, CA,
Programs: Hertz President Circle, Copaair Presidential
Posts: 709
santo,
to which department of NW did you send your email to get your missing points credited?
Also, has anyone else not received their 10 points for redeeming an award ticket online and traveling? I have not received points for either of my 2 award tix, though I redeemed them online and did travel on them.
to which department of NW did you send your email to get your missing points credited?
Also, has anyone else not received their 10 points for redeeming an award ticket online and traveling? I have not received points for either of my 2 award tix, though I redeemed them online and did travel on them.
Dec 3, 2004 | 10:11 pm
#9
FlyerTalk Evangelist
Join Date: Oct 2000
Location: He who dies with the most miles wins!!
Programs: WorldPerks Demoted again to SE, DL 3.1MM Hilton Diamond, SPG Gold
Posts: 11,678
Originally Posted by CaseyN2
Did you print out the confirmation they send you. If so pick up the phone and holler. If you don't have the confirmation, holler any way.
Casey.
Casey.
Dec 3, 2004 | 10:47 pm
#10
Join Date: Jan 2003
Location: NYC
Posts: 8,687
Originally Posted by mikey1003
There is nothing in my acct record regarding MileZilla and I signed up for promo???
Or try this direct link:
https://www.nwa.com/cgi-bin/wp_pointhst.pro
Dec 4, 2004 | 4:56 pm
#11
Join Date: Nov 2004
Location: Twin Cities
Programs: NW, UA
Posts: 918
Originally Posted by hoangb
Also, has anyone else not received their 10 points for redeeming an award ticket online and traveling? I have not received points for either of my 2 award tix, though I redeemed them online and did travel on them.