Confused by EE Upgrades
Feb 3, 2009, 9:22 pm
#1
Original Poster
Join Date: Jun 2006
Location: STX
Programs: Used to have a bunch of shiny metallic cards. That was one life ago.
Posts: 1,807
Confused by EE Upgrades
I'm sure this has been covered, but please indulge me as I can't seem to find the answer.
So, as an EE, I should be able to book whatever car I want (up to premium, I think) and actually pay the rate for one class lower.
Ok, so I'm renting in MCO next week. A full size car is about $44/day. A premium car is about $115/day. I'm to book the premium and trust that somehow I'll end up being charged the $44 rate that was available when I booked? That doesn't really work for me (or my employer, who doesn't want me booking $115/day rental cars).
Can anyone provide any insight into how the system 'knows' what the rate was for a full size car when I booked my pricey premium? Or, do I have this thing all wrong. Gosh. This National program is pretty confusing.
So, as an EE, I should be able to book whatever car I want (up to premium, I think) and actually pay the rate for one class lower.
Ok, so I'm renting in MCO next week. A full size car is about $44/day. A premium car is about $115/day. I'm to book the premium and trust that somehow I'll end up being charged the $44 rate that was available when I booked? That doesn't really work for me (or my employer, who doesn't want me booking $115/day rental cars).
Can anyone provide any insight into how the system 'knows' what the rate was for a full size car when I booked my pricey premium? Or, do I have this thing all wrong. Gosh. This National program is pretty confusing.
Feb 4, 2009, 10:03 am
#3
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I'm plain Executive and have done this before. Just book the Premium car, the confirmation should indicate the Fullsize rate which is what you'll pay. Go ahead and try it - there are no cancellation penalty (well actually not even a no show penalty even) anyways - so if it doesn't work that way for some reason for you just cancel.
Feb 5, 2009, 7:25 am
#4
Join Date: Apr 2008
Posts: 174
As long as your Emerald number is on your reservation and you're at Executive status, our system will charge you the category lower. When you book it shows up to us as the following:
Ctrct ID # 5007125 EMERALD CLUB MEMBERS
Veh Req PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
Veh Chrgd FCAR Full Size IMPALA LS (OR SIMILAR)
Veh Inv PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
So you're inventoried for the PCAR but being charged and billed the FCAR.
JasYHZ
Ctrct ID # 5007125 EMERALD CLUB MEMBERS
Veh Req PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
Veh Chrgd FCAR Full Size IMPALA LS (OR SIMILAR)
Veh Inv PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
So you're inventoried for the PCAR but being charged and billed the FCAR.
JasYHZ
Feb 6, 2009, 8:10 am
#5
Original Poster
Join Date: Jun 2006
Location: STX
Programs: Used to have a bunch of shiny metallic cards. That was one life ago.
Posts: 1,807
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))
This is great info and thanks to all who replied. Pulled the trigger on a premium in JAX next week. Looking forward to it.
Originally Posted by JasYHZ
As long as your Emerald number is on your reservation and you're at Executive status, our system will charge you the category lower. When you book it shows up to us as the following:
Ctrct ID # 5007125 EMERALD CLUB MEMBERS
Veh Req PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
Veh Chrgd FCAR Full Size IMPALA LS (OR SIMILAR)
Veh Inv PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
So you're inventoried for the PCAR but being charged and billed the FCAR.
JasYHZ
Ctrct ID # 5007125 EMERALD CLUB MEMBERS
Veh Req PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
Veh Chrgd FCAR Full Size IMPALA LS (OR SIMILAR)
Veh Inv PCAR Premium LUCERNE CXL V6 (OR SIMILAR)
So you're inventoried for the PCAR but being charged and billed the FCAR.
JasYHZ
Feb 6, 2009, 3:42 pm
#6
Join Date: Jan 2008
Posts: 63
Feb 8, 2009, 1:42 pm
#7
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Probably worth pointing out that on the website, the prices on the car selection screen (where you pick the class of car) are frequently wrong. However, the estimated total for the reservation is usually correct.
Feb 8, 2009, 5:32 pm
#8
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Yes the price on the car selection screen is the "regular price" - just look at the price for one category down for Executive (and EE) status people.