New "Enhanced" Website
Oct 14, 2005, 2:51 pm
#31
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
DanKelly, from the right side of the main page of the new site, log in to the Emerald Club area. If the forces and vibrations are with you, the reservation page you can get from within the Emerald Club pages will let you book onto the E.C., and if you have Executive status, let you pick up at the Exec. Selection area if the facility supports the E.S..
Oct 14, 2005, 5:03 pm
#32
Join Date: Sep 2005
Location: SAN (at least currently)
Programs: NWA, SPG
Posts: 242
Originally Posted by Ocn Vw 1K
DanKelly, from the right side of the main page of the new site, log in to the Emerald Club area. If the forces and vibrations are with you, the reservation page you can get from within the Emerald Club pages will let you book onto the E.C., and if you have Executive status, let you pick up at the Exec. Selection area if the facility supports the E.S..
Dan K
Oct 14, 2005, 6:11 pm
#33
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
Yes, if you have current Em. Club status (or Exec. or Exec. Elite), your bookings made after you log onto the Emerald Club site, should be E.C. bookings. One way you could tell is to complete the res. in this manner and the pick up information ("level of service") should show as the National level you're at (Emerald Club or Executive Selection), provided the renting location is set up for those special pick up areas. You could also call the web toll-free cust. svc. folks who could assist with specific Qs.
Dec 1, 2005, 6:04 pm
#34
Join Date: Dec 2004
Location: SFO
Posts: 451
One enhancement the new website didn't address is that the Rental History page still doesn't display the # of days for individual rentals or YTD.
There is no display on the time of pickup/return either; so it's hard to figure out the exact number by just looking at the dates. I had to drill down on each rental record to determine the number. I had a lot of weekend rentals; so there are many records to click through. It just seems I will be an EE anytime soon, but ... Guess I am too obsessed with the status. It will happen when it happens, right?
There is no display on the time of pickup/return either; so it's hard to figure out the exact number by just looking at the dates. I had to drill down on each rental record to determine the number. I had a lot of weekend rentals; so there are many records to click through. It just seems I will be an EE anytime soon, but ... Guess I am too obsessed with the status. It will happen when it happens, right?
Dec 2, 2005, 11:25 am
#35
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Everyone seems to say that you can combine coupons on the new site, but I never get more than one coupon field. Is there a secret I'm missing? I've tried it in several web browsers on several computers, both logged into EC and not.
Jan 4, 2006, 6:48 am
#37
Join Date: Apr 2005
Location: WAS
Programs: UAL (Premier), Hilton (Diamond)
Posts: 55
Can't remove contract ID after I log in!
I'm trying to book a one-day rental in Atlanta for Feb 11-12 (weekend). If I *don't* log in, the quoted rate is about $20 for a mid-size (which is what I expect for an off-season weekend rental booked more than a month in advance). After I log in, the rate using my company's contract ID shoots up to $52/day. The problem is, if I start over and delete the contract ID, it keeps popping up in the quoted rate! What's worse, I'm not able to delete the contract ID from my profile.
I've never had this problem before. Usually, I'm able to log in and compare quotes with and without the Contract ID.
I've never had this problem before. Usually, I'm able to log in and compare quotes with and without the Contract ID.
Jan 4, 2006, 12:32 pm
#38
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Originally Posted by dcons
I'm trying to book a one-day rental in Atlanta for Feb 11-12 (weekend). If I *don't* log in, the quoted rate is about $20 for a mid-size (which is what I expect for an off-season weekend rental booked more than a month in advance). After I log in, the rate using my company's contract ID shoots up to $52/day. The problem is, if I start over and delete the contract ID, it keeps popping up in the quoted rate! What's worse, I'm not able to delete the contract ID from my profile.
I've never had this problem before. Usually, I'm able to log in and compare quotes with and without the Contract ID.
I've never had this problem before. Usually, I'm able to log in and compare quotes with and without the Contract ID.