Difficulty using new version of web site on apple computers...
Jun 9, 2015 | 7:34 am
#1
Original Poster
Join Date: Mar 2013
Location: MME
Programs: BAEC GGL/GFL. Hilton Lifetime Diamond. IHG Platinum. Accor Gold. National Exec Elite. Sixt Platinum
Posts: 94
Difficulty using new version of web site on apple computers...
Apologies if this has been covered already. I did a quick search and couldn't see that it had, but you never know.. 
OK, so, I cannot get the "new" version of the National's website to work on any of my Apple computers, using any of a variety of browsers. I get, variously, blank boxes and spinning wheels and I cannot log in... I can swap to the old site and use that OK, but get nothing from the new site...
Anybody else getting this..?
My computers are pretty standard, that's to say I am not running odd plug in settings or anything.
It's rather like a few years ago when the British Airways rewards map would not work on Apple computers.... I think that was Flash-related...
OK, so, I cannot get the "new" version of the National's website to work on any of my Apple computers, using any of a variety of browsers. I get, variously, blank boxes and spinning wheels and I cannot log in... I can swap to the old site and use that OK, but get nothing from the new site...
Anybody else getting this..?
My computers are pretty standard, that's to say I am not running odd plug in settings or anything.
It's rather like a few years ago when the British Airways rewards map would not work on Apple computers.... I think that was Flash-related...
Jun 9, 2015 | 8:21 am
#2
Join Date: Sep 2013
Location: MSN
Programs: AA, BAC Gold
Posts: 4,124
Apologies if this has been covered already. I did a quick search and couldn't see that it had, but you never know..
OK, so, I cannot get the "new" version of the National's website to work on any of my Apple computers, using any of a variety of browsers. I get, variously, blank boxes and spinning wheels and I cannot log in... I can swap to the old site and use that OK, but get nothing from the new site...
OK, so, I cannot get the "new" version of the National's website to work on any of my Apple computers, using any of a variety of browsers. I get, variously, blank boxes and spinning wheels and I cannot log in... I can swap to the old site and use that OK, but get nothing from the new site...
Late 2012 IMac, OS X 10.10.3, Firefox 38.0.5
Jun 9, 2015 | 8:55 am
#3
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,951
No issues here running on 3 different macs with Chrome, Safari or Firefox.
I would be sure your Flash is up to date.
You can also access the legacy site at legacy.nationalcar.com.
I would be sure your Flash is up to date.
You can also access the legacy site at legacy.nationalcar.com.
Jun 9, 2015 | 10:54 am
#4
Join Date: Dec 2002
Location: LI, NY
Programs: AA EXP, AAdv since Day One
Posts: 2,702
On my Mac/Safari with the new site the problem I get is when I call up an upcoming reservation that has free days applied to it. The res is there in the listing but when I click on it to see it I get an error message: "Number of coupons applied not available for these rental parameters". Never got this on the old site. If I use the iPhone app I can see the same res just fine.
BTW, I can see a plain "all cash" res just fine on the Mac/Safari. Yes, Flash is up to date.
BTW, I can see a plain "all cash" res just fine on the Mac/Safari. Yes, Flash is up to date.