Dec 9, 2015, 12:15 am
Last edit by: m907
- No 1-2-F credit for options on 1-day rental (SXM, etc)
- If applying 1-2-F coupons for a rental, as least one day must be paid in order for a National credit to be gained; but at least two- to get any 1-2-F points for anything associated with that rental!
- On longer rentals , 300 points are earned every 4 days
2018-2019: August 23, 2018 through February 28, 2019 - coupons valid until June 13, 2019
2017-2018: August 24, 2017 through February 28 2018, with 12F coupons valid until June 15 2018
2016-2017: August 25, 2016 through February 28 2017
2015-2016: August 2015 through end January 2016, with 12F coupons valid until June 15th 2016
- If applying 1-2-F coupons for a rental, as least one day must be paid in order for a National credit to be gained; but at least two- to get any 1-2-F points for anything associated with that rental!
- On longer rentals , 300 points are earned every 4 days
2018-2019: August 23, 2018 through February 28, 2019 - coupons valid until June 13, 2019
2017-2018: August 24, 2017 through February 28 2018, with 12F coupons valid until June 15 2018
2016-2017: August 25, 2016 through February 28 2017
2015-2016: August 2015 through end January 2016, with 12F coupons valid until June 15th 2016
Email: "ONE TWO FREE preregistration is open now"
Sep 12, 2018, 3:14 pm
#856
Join Date: Nov 2010
Posts: 1,663
Nice! We'll see if someone corroborates this timeline!
Sep 17, 2018, 10:23 am
#857
Join Date: May 2007
Posts: 3
OneTwoFree Issues
I have been calling the Emerald Club customer service center weekly since the OneTwoFree program started on Aug 23rd with no success so I'm hoping that someone can help! The issue is that I am not being credited for OneTwoFree Bonus opportunities that I have fulfilled. By my calculations, I am owed 500 additional points for the following: Take Our Survey (50 points), Mobile App Download (25 points), Email Opt In (50 points), Emerald Reserve Service (25 points), Weekend Rental (100 points), Complete 5 Bonus Opportunities (100 points), Emerald Checkout (3 x 50 = 150 points on my last 3 rentals). A few of these Bonus Opportunities were on my dashboard on Aug 23rd, grayed out when I completed them, but disappeared off of my dashboard the next day when I went back to see if I had been credited which I hadn't. What has been most frustrating about calling their customer service line is that the representatives AND their supervisors are not even familiar with the Terms and Conditions of this year's program which clearly specify all of the Bonus Opportunities. Is anyone else having similar problems with this year's program? Does anyone have an email address that I can submit an inquiry and bypass their useless customer service? Thanks, Chris
Sep 17, 2018, 10:08 pm
#859
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
You can receive ONE TWO FREEŽ bonus points for an EnterpriseŽ neighborhood rental if you qualify for that bonus opportunity. If you qualify, the Enterprise neighborhood bonus opportunity will appear on your Bonus Opportunities page on the promotion website. Other Enterprise rentals, not considered neighborhood bonus opportunity rentals, are not qualifying ONE TWO FREE rentals and will not result in ONE TWO FREE points outside of the bonus opportunity, but will count as a program credit on your Emerald ClubŽ account if you use your Emerald Club number on the rental.
Sep 17, 2018, 10:41 pm
#860
Join Date: Jan 2014
Location: Brooklyn, NY
Posts: 385
You can receive ONE TWO FREEŽ bonus points for an EnterpriseŽ neighborhood rental if you qualify for that bonus opportunity. If you qualify, the Enterprise neighborhood bonus opportunity will appear on your Bonus Opportunities page on the promotion website. Other Enterprise rentals, not considered neighborhood bonus opportunity rentals, are not qualifying ONE TWO FREE rentals and will not result in ONE TWO FREE points outside of the bonus opportunity, but will count as a program credit on your Emerald ClubŽ account if you use your Emerald Club number on the rental.
Renting from there do I get a rental credit (i.e. one of the "one, two") AND the 200 points?
Sorry for these semantics!
Sep 18, 2018, 4:13 am
#861
Join Date: Oct 2016
Posts: 3,705
No, as discussed in this thread last week you only get 200 points.
Sep 22, 2018, 9:53 am
#863
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Oct 1, 2018, 10:34 pm
#864
Ambassador: Alaska Airlines
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,863
I have a 1 day rental coming up. I am aware this will not be a qualifying rental, so it will not earn the 300 points.
I am wondering, however, if it can earn some of my other bonus opportunities such as:
I am wondering, however, if it can earn some of my other bonus opportunities such as:
- 75 points for mobile app rental
- 50 points for Emerald Checkout
- 25 points for Emerald Reserve Service
Oct 2, 2018, 1:47 am
#865
Join Date: Oct 2016
Posts: 3,705
I have a 1 day rental coming up. I am aware this will not be a qualifying rental, so it will not earn the 300 points.
I am wondering, however, if it can earn some of my other bonus opportunities such as:
I am wondering, however, if it can earn some of my other bonus opportunities such as:
- 75 points for mobile app rental
- 50 points for Emerald Checkout
- 25 points for Emerald Reserve Service
Oct 2, 2018, 5:09 am
#866
Join Date: May 2010
Location: PHL
Programs: AA EXP, UA *S, Hilton Diamond, Marriott Titanium, Hyatt Exp, IHG Plat, National EE, Sixt Plat
Posts: 648
I have a 1 day rental coming up. I am aware this will not be a qualifying rental, so it will not earn the 300 points.
I am wondering, however, if it can earn some of my other bonus opportunities such as:
I am wondering, however, if it can earn some of my other bonus opportunities such as:
- 75 points for mobile app rental
- 50 points for Emerald Checkout
- 25 points for Emerald Reserve Service
As far as ERS, I believe booking and taking a compact, convertible, minivan, pickup, etc. should work - basically anything other than midsize/fullsize/premium. I don't think this works at non-aisle locations, but not entirely sure as I don't personally chase this bonus. You could always try and report back.
Oct 2, 2018, 7:01 am
#867
Join Date: Nov 2010
Posts: 1,663
Yes, you can definitely still earn those bonuses even though it's just a 1-day rental. I get the app bonus and EC (if available) on all of my rentals during 12F.
As far as ERS, I believe booking and taking a compact, convertible, minivan, pickup, etc. should work - basically anything other than midsize/fullsize/premium. I don't think this works at non-aisle locations, but not entirely sure as I don't personally chase this bonus. You could always try and report back.
As far as ERS, I believe booking and taking a compact, convertible, minivan, pickup, etc. should work - basically anything other than midsize/fullsize/premium. I don't think this works at non-aisle locations, but not entirely sure as I don't personally chase this bonus. You could always try and report back.
Oct 3, 2018, 2:54 pm
#868
Join Date: Jun 2016
Programs: AS MVP Gold, Marriott Lifetime Gold, National Executive Elite
Posts: 247
I successfully got the 300 point bonus for Sirius on a 1 day rental, but didn't get the credit for booking through my mobile app. I called and asked and they said that I didn't receive the mobile app booking bonus because it wasn't a qualifying rental. I wasn't about to bring up that I got the Sirius bonus on the very same rental for fear they'd take it away.
Oct 3, 2018, 9:51 pm
#869
Join Date: Nov 2010
Posts: 1,663
I successfully got the 300 point bonus for Sirius on a 1 day rental, but didn't get the credit for booking through my mobile app. I called and asked and they said that I didn't receive the mobile app booking bonus because it wasn't a qualifying rental. I wasn't about to bring up that I got the Sirius bonus on the very same rental for fear they'd take it away.
Oct 4, 2018, 12:20 pm
#870
Join Date: Jun 2016
Programs: AS MVP Gold, Marriott Lifetime Gold, National Executive Elite
Posts: 247
I wouldn't bank on it. I didn't even realize my one day rental wasn't qualifying at time of booking and adding Sirius, so could be a YMMV situation.