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Why do airlines care if you actually fly?

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Why do airlines care if you actually fly?

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Old Jun 17, 2009 | 1:51 pm
  #1  
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Exclamation Why do airlines care if you actually fly?

I've always been confused why if you buy a ticket, you can't get the miles if you don't fly. And if you want some extra room on a flight, why can't you buy 2 or 3 seats and stretch out.

If you don't fly, they give your seat away. And you can't get any mileage credit unless you are actually in the air, even though the airlines have your $. Why do they care?

Air travel seems like the only product you can buy, and get charged a fee if you change your mind even 9 months before your flight yet the airlines can change the flight 10 times and you get nothing....

Can anyone offer any logic to this air travel weirdness?
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Old Jun 17, 2009 | 2:02 pm
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its simple business math.

they want you to pay and not get the miles. im sure not traveling also saves them money. and theyre not going to pass that on to you by giving you miles.

re fees, they vary.
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Old Jun 17, 2009 | 2:14 pm
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Originally Posted by kinglerch
I've always been confused why if you buy a ticket, you can't get the miles if you don't fly. And if you want some extra room on a flight, why can't you buy 2 or 3 seats and stretch out.

If you don't fly, they give your seat away. And you can't get any mileage credit unless you are actually in the air, even though the airlines have your $. Why do they care?

Air travel seems like the only product you can buy, and get charged a fee if you change your mind even 9 months before your flight yet the airlines can change the flight 10 times and you get nothing....

Can anyone offer any logic to this air travel weirdness?
@:-) Good point and something I've wondered about. As you noted, it would seem that the airlines could make more money (indeed squeeze more seats onto each plane) by offering these phantom seats.

You buy your ticket, choose not to fly and you still get miles. It would be just another variation of "buying miles" but in this case "buying RDMs and EQMs".
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Old Jun 17, 2009 | 2:27 pm
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It seems like a great revenue stream. When you buy your ticket, have a checkbox that says "I'm not actually going on the plane, I want the miles only." Then they can sell the physical seat to someone else.

And if you like 3 seats, you can buy 3 for yourself and stretchout, and they can fill the plane quicker. Why not?

Airline math = bad math, it seems to me
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Old Jun 17, 2009 | 2:30 pm
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Good question. Maybe it is to penalize you for not flying and not eating their food on International flights
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Old Jun 17, 2009 | 2:40 pm
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Just a wild guess:

the airlines want you to buy miles and/or use a co-branded CC because they're really profitable.
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Old Jun 17, 2009 | 2:44 pm
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Makes it harder to buy elite status. You don't just need the money. You need the money, plus the time, plus the tolerance.

Which is, of course, why some people here wish it weren't so.
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Old Jun 17, 2009 | 2:59 pm
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Originally Posted by Efrem
Makes it harder to buy elite status. You don't just need the money. You need the money, plus the time, plus the tolerance.

Which is, of course, why some people here wish it weren't so.
But they must realize that some of us chose not to buy tickets because we didn't have the time to fly, but we would have bought the "phantom" tickets just to get the miles, and the airlines would have gotten our $.

Anyway, it seems in this competitive time, that if an airline were to suddenly offer such a convenience, that they would immediately gain a financial advantage, no?
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Old Jun 17, 2009 | 3:05 pm
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Originally Posted by Efrem
Makes it harder to buy elite status. You don't just need the money. You need the money, plus the time, plus the tolerance.
Airlines arguably need the money more than the collective we do. And in the short term, minting more elites isn't going to hurt them. If each airline simply set aside an additional 10 seats per flight for "Not actually going to fly" seats linked for pricing to the actual inventory, they've created an entirely new revenue stream.

And if they have a lot of elites who have trouble getting upgrades, that forces many to simply buy F fares, adding more revenue.

True, I would certainly have preferred to simply buy my EXP status rather than invest money, time and tolerance. But I would have spent another $2K during the DEQM promotion to also buy UA 1K status.

Last edited by SFO777; Jun 17, 2009 at 5:55 pm
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Old Jun 17, 2009 | 3:18 pm
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Originally Posted by kinglerch
It seems like a great revenue stream. When you buy your ticket, have a checkbox that says "I'm not actually going on the plane, I want the miles only." Then they can sell the physical seat to someone else.

And if you like 3 seats, you can buy 3 for yourself and stretchout, and they can fill the plane quicker. Why not?

Airline math = bad math, it seems to me
Actually airline math = good math.

The only people that would do something like this, would get a very high value out of the miles earned. The airlines dont want more miles in FT members hands, it costs them alot more than miles in someone elses hands.
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Old Jun 17, 2009 | 3:25 pm
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Originally Posted by broog
Actually airline math = good math.
If you say so.
It is exactly that "head in the sand" thinking that has made every US airline except WN a terrible investment and money loser for decades.

Q: How do you make a small fortune in the airline business?
A: Start with a large fortune.
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Old Jun 17, 2009 | 3:26 pm
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Originally Posted by SFO777
If you say so.
It is exactly that "head in the sand" thinking that has made every US airline except WN a terrible investment and money losers for decades.

Q: How do you make a small fortune in the airline business?
A: Start with a large fortune.
True. I meant the math in this scenario.
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Old Jun 17, 2009 | 3:36 pm
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US allows you to buy status outright, but it is usually far less expensive to go through the process of buying tickets and flying.

US-Buy Up to Preferred

You can essentially buy CP (top tier) for just under $4500.
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Old Jun 17, 2009 | 3:42 pm
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Originally Posted by sonofzeus
Just a wild guess:

the airlines want you to buy miles and/or use a co-branded CC because they're really profitable.
Exactly. If you got to pick the route from a city you don't live near to any city you choose thousands of miles away, you could get BOTH RDM and EQM for a FAR, FAR lower price than is a typical price due to a temporary fare war between competing airlines. Example is LAX-SYD (RT), which could have been purchased for $500.

And, of course, the FT junkies would grab up the seats just for the dirt cheap price per mile.
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Old Jun 17, 2009 | 3:44 pm
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Originally Posted by aztimm
US allows you to buy status outright, but it is usually far less expensive to go through the process of buying tickets and flying. You can essentially buy CP (top tier) for just under $4500.
But then you have to fly US.
Another drink in your plastic glass sir?
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