The micro objectives comparison for anyone planning a trip to Alaska:

Unlike Marriott, Hilton & Starwood - Priority Club does not inflate point requirements for its Holiday Inn Express hotels in Alaska.

For some reason, Priority Club classifies Alaska Holiday Inn Express as "non special desination."

This allowed me to get a night at Holiday Inn express in Anchorage for the same 10,000 points required for Holiday Inn Express in Tulsa.

Good deal, I think.

[This message has been edited by jmartin (edited 07-23-2003).]

The title of this thread is: "Hotel programs objective comparrisons". I believe Priceline should be included and I can tell you, they have made my decision on which hotel to use for me tonight. As a Diamond and a Platinum I would be entitled to some upgrades, a free breakfast at Hilton more than likely. But tonight I will be paying $35.00 to the same hotel I have paid as much as $125.00 to last year.

I don't have to worry if they will give me a breakfast coupon or not, I know I won't get one. And the 2,000 points I will loose, well I have no idea what they will be worth next year. I do know where the extra money is going and when it will get there!

I think you really have to take a look at what you're looking to do with your membership/status. If you're travelling to the same city week after week, maybe you should pay more attention to forming a relationship with a local hotel, perhaps something with ties worldwide... I'm Hilton Gold, but really only got great treatment after I frequented a hotel a few times. Last month, I received a letter from Sofitel's program offering me a free night's stay (weekend, later this year)after 4 paid nights. Well, I've now earned my free night, but having come to the same hotel 5 times now, I was upgraded to a 'junior' suite last week, and the only reason I know it was junior is because of the suite I was put in this week. Point is: I have no Sofitel status, but they take care of me because I'm here often (and for the record, I only pay the lowest lowest rates). Find a hotel you like, make friends, and go from there--that's my advice.

--bc

To the spreadsheet person that started this thread. If you've become used to Hyatt, my guess is that SPG is where you might be more comfortable.

Cygone, it sounds like you've booked more great free trips than anyone I know. Why the bitterness when the programs up their price? Would you care to share what you spend on hotel rooms during a typical year?

There have been many rapid changes in all sorts of industries the past two years. Why cry about programs increasing the cost of a free room, especially when you were smart enough to use the rewards? I think we're lucky to have the Priceline alternative in 2002/2003. I really don't expect the same deep discounts to be here in 2005.

For the record, I'm SPG Plat, Hyatt & Hilton Diamond. Whenever Holiday Inn began (1982?) Priorty Club, I remember them paying airfare for two and a week in South Africa after maybe 30 stays at their properties. I never complained when they changed their program.

(My first post)
Diva, I just joined Hyatt this year for Faster Free Nights and have made the easy promo to Platinum. How does one acquire Diamond for Life?!


------------------
AA Gold, AWEST HHonors Diamond, Hyatt Platinum, Starwood Gold, Priority Club Gold, Marriot Silver, Hertz President's Club

Well, for those interested I have chosen to go with Starwood as my second choice behind Hyatt. Based on my oblective comparisons, and some phone calls to check award availability, I was leaning towards Marriott. But they were not interested in giving me a comp to elite status, even though I have spent as much as $50K/yr on hotel rooms!

Somebody asked me about lifetime Diamond at Hyatt, which is given to those with 10 consecutive years as Diamond, and over 1 million base points.


------------------
United UGS
Hyatt Lifetime Diamond
Starwood Platimun

Hedo, I won't presume to speak for Cygone but I share his views. Priceline is often a superior alternative. One is at great risk placing faith in so-called loyalty programs when the sponsors routinely devalue their outstaning points. True, there have been great changes in the industry recently, but a sponsor might have taken a less intrusive response such as simply awarding fewer points in the future. I try not to be bitter or emotional about it, but I do try to act rationally. Any discussion to the effect that this program is 3% better than this one is extremely short sighted when your points balance can be devalued by 50% almost overnight. One is foolish to accrue an un-redeemed balance of a million points or more because you will have a hard time spending them quickly enough when the rules change.

Somehow, points and miles hasn't been brought up... if you make 50 stays at a hilton property, you'll have 25k airline miles ON TOP OF your hhonors points.

Just curious: what makes you think that the Priceline model will go away? From what I can tell, more hotels are making inventory available to Priceline every day.

The one thing that I believe will happen is that Priceline rates will creep up as the economy grows. As room supply and demand starts to move back into balance, hotels won't be as eager to dump excess inventory for quite so little in return. And I can see where bidding certain zones will be very hard in a bull market. (For example, I got a $65 three-star room on a Tuesday night in Silicon Valley earlier this year. In a strong economy, bidding that zone for a midweek stay might not be possible.)

But even in 2 or 3 years, hotels will still look to discounters to dump weekend rooms or rooms at other off-peak times. The cost will creep up, the availability may creep down, but Priceline will still be a win-win for hotels with excess capacity and travelers that are a little more flexible than most.

Did I say anything about Priceline going away? We're all saying pretty much the same thing. Right now, Priceline is often the best value. PL YTD bookings: 46 And I'll still keep top level in three programs. No company or other individual is paying for my hotel rooms/travel expenses.

Okay, why don't you think Priceline will still offer deep discounts in 2005?

I'm not a stockholder or a heavy user - I'm just curious. I use PL for about a half dozen hotel stays per year.

That's a valuable point. There is a kink in multiple earning levels, with the plentiful hamptons only earning 100 miles. (However, with Southwest all hhonors hotels give the same credit, with 32 stays being enough to earn a free trip.)

And it also goes with elite qualification. Hilton lets you qualify for elite by stays, nights, or revenue. Marriott is just nights. Priority club is nights or points. Thus, with Hilton, you could hotel hop, and achieve gold status in 16 nights, with diamond taking a little longer.

Nobody has mentioned the Radisson yet. Their goldpoints program is more of a general awards program than a strict hotel program. However, they do have plenty of ways to earn points, as well as hotels in Hawaii.

Miles are credited based on stays so you would pick up 16*500 = 8000 FF Miles, however with 200 + nights for the last two years hotel hopping is the last thing I want to do

No one is bringing up HH because they just screwed over their most loyal customers with a serious devaluation. The brass ring was the ALON award which HH bumped from 100K to 150K.

One thing that is left out of the equation (and the webflyer program comparison site that was linked) is the treatment of elites on priceline stays.

I am close to elite in both Marriott and Hyatt programs. From what I can tell so far, Hyatt provides far superior treatment to me on priceline stays (e.g. better rooms, club access) and sometimes even miles. Would be curious to hear how one is treated by the other programs.

Anytime discussion turns to HHonors, the increase in the ALON award is the only thing mentioned. Granted, the increase of 50% on this particular (and perhaps most popular) award was very steep. But it seems to me the award was too good a deal for too long. The award was at 100K for at least the last 7 years (back to 1995 when I joined the HHonors program), maybe longer. Most other hotel programs have devalued at least once during that time frame, with many devaluing twice or more (Marriott Rewards comes to mind). The ALON award at 175K is still a decent, though not great, value. With the availability of the Hilton Hawaiian properties (HHV and HWV) on Priceline over the past few years, perhaps the award was never as great a bargain as many people believed it was.

My experiences with prepaid travel agent stays (in my case, either Priceline or Expedia). I am Gold in all three programs.

Marriott: I have always gotten a decent room and no complaints, but never an upgrade on these rates. No lounge access.

HH: occasionally, I will get a minor upgrade by showing my Gold card at the front desk. For example, I might go from "garden view" to "ocean view", but never room to suite. Most Hiltons won't put me on the concierge level with a cheapo rate, but most of them will give me the keycard to enter the lounge, which is all I really ask for.

SPG: I don't have a good cross-section of hotels, so this won't help much. I only use prepaid rates for one Starwood: the 4Points in St. Paul. (~$35 on Priceline) They always treat me very well. Breakfast certs, drink coupons, a slight upgrade (high floor, as far away from the indoor pool as possible), and always get my bed/smoke preferences right the first time. I worry that this hotel will go out of business because nobody is ever there!! It's a great place for us when we are in St. Paul...

LH 738 created an excellent overview for top and middle tier frequent guest programmes. As an add on, he developed a point calculator to compare different FGPs.

Hotel programs matter but status matters even more.

Personally, with all its shortcomings, I rate SPG better than HH without status. BUT, if you have HH Diamond status, SPG Plat pales in comparison. HH Diamond is "pure" anytime anywhere and not the standard room availability one that SPG has.

The point calculator is an interesting tool, but it is like comparing Japanes Yen to the US Dollar with no knowledge of the exchange rate.

I do not know if LH738’s main intention was to compare eg *wood points with MR points, as he created the point calculator. There are so much possibilities to redeem (eg hotel stays, transfer into airline miles, etc), when it comes to value hotel points.

Further more, I see that some poster do not differ between "price" and "value", which is very important for me. I define "value" what it's worth to me and “price” what I have to pay for this service. Let me come up with an example:

On a given day, the price for a suite is USD 440,--, for a club level room USD 135,-- and – the room I book - for a standard room USD 95,--. Assume the check in agent gives me the choice for a suite without access to the lounge and a club level room. I will choose the later, but wood never argue I “saved” USD 40,-- or I “lost” USD 305,-- (my friend would say I should have booked the room for USD 40,-- on Priceline). I think this way: someone gives me the choice of either getting a room for USD 440,-- or some amount in cash, how much cash would he need to offer me to take the cash? If he offered me the room for USD 240,-- and USD 200,-- in cash, would I still consider the USD 440,-- suite the better value? I would say no. IM the key question is: Where would be the limit for me? Once I figure that limit out I know "my value".

As I used the FGP points & and requalification calculator for the first time, it was amazing for me to realize, how low the “discount” is within a frequent guest programme (FGP), if you compare it with the “discount” of frequent flyer programmes assuming you spend the same amount of money. Since I recognized that, I am much more price sensible and therefore I am looking more carefully on how to get the best rate rather than to maximize my FGP points. And at this stage, it is very important to compare the prerequisites of (re-)qualification for a top tier…

In your speadsheet, how did you earn points? In the reward equation, the difficulty of earning points is as important as the difficulty of redeeming points.

If you compare the Marriott Maui Resort to the Westin Maui the Marriott costs 120K for six nights, the Westin 50K (one night free).

For non-hotel charges, both chains award one point for every dollar spent on their respective credit cards. So in this case the Marriott award costs 140% more than the Starwood award.

I realize these properties aren't exactly the same and that the math will be different if you get most of your points through stays.

How you earn points matters as much as how much it costs to cash them in.



[This message has been edited by Family flyer (edited Mar 05, 2004).]

[quote]<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Family flyer:
[b]

Quote:

---

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">In your speadsheet, how did you earn points? In the reward equation, the difficulty of earning points is as important as the difficulty of redeeming points.

If you compare the Marriott Maui Resort to the Westin Maui the Marriott costs 120K for six nights, the Westin 50K (one night free).

For non-hotel charges, both chains award one point for every dollar spent on their respective credit cards. So in this case the Marriott award costs 140% more than the Starwood award.

I realize these properties aren't exactly the same and that the math will be different if you get most of your points through stays.

How you earn points matters as much as how much it costs to cash them in.

[This message has been edited by Family flyer (edited Mar 05, 2004).]

---

In general, I think you need to separate hotel stay earnings from credit card earnings. As I noted earlier, the exception would be when the credit card awards more points for hotel charges than for other charges, as is the case with Marriott Rewards VISA and both the Hilton AMEX and VISA.

If you look only at hotel stay earnings (and ignore credit cards completely), I have to agree with divaoftravel that Starwood comes in dead last, particularly if you are a base member. Comparing the properties of two programs in a single location, such as the Maui example, seems to miss the mark. In this particular instance (6 nights in Maui), I would agree that Starwood is a somewhat better value than Marriott. But unless Maui is the only location that you ever plan to redeem your points, it would seem that a more general view is needed. Most of us don't use our points that way and I'm sure we could find numerous examples in other locations where Hilton or Marriott would come out on top.

It is interesting to note that while I consider Starwood's hotel stay earnings to be the worst (of Starwood, Marriott, and Hilton), the credit card earnings from the Starwood AMEX card are the best. Marriott is almost the opposite; excellent hotel stay earnings but the worst credit card, offering only 1 point per dollar for non-Marriott purchases. So if you want to maximize your earnings/redemption value while diversifying your points portfolio at the same time, you would stay with Marriott or Hilton but use the Starwood AMEX as your primary credit card. This is exactly what I do, FWIW.

[This message has been edited by MileKing (edited Mar 05, 2004).]

[This message has been edited by MileKing (edited Mar 05, 2004).]

There is one other benefit of HHonors, over both Starwood and Marriott, that hasn't been mentioned. HHonors award stays count toward status re-qualification. This is potentially huge and I'm surprised it has not gotten much press here on FlyerTalk. Not only do you get the value of redeeming the points for a free stay, but the stay/nights count towards renewal. This could be considered the equivalent of getting twice as much value out of each award night. Every award stay is one less hotel stay you have to pay out of your own pocket towards re-qualifying.

Maybe if you're going for Diamond; for any other level, it's worthless since anyone can get status with all the promotions they run.

You want comparison. Here is a real life scenario.

Today, I tried booking an award for Key west for the coming weekend. The Hilton is booked solid and there are no rooms available for purchase too.

A quick call to the Diamond desk and they got me a suite in an oversold resort on points. I am not talking about a guaranteed room at rack rate. Even a SPG plat status cannot beat that.

Disclaimer: I have a HH Diamond and SPG Plt.

So the common theme among FT'ers is approximately this:

- If you are a frequent business traveler with a company paying enough qualifying-rate-nights to get you to top tier, HH is your program. The Diamond treatment plus 25 or 27.5 or whatever pts/$ make this program unbeatable - IF you are doing the volume in actual qualifying-rate-stays.

- If you do a mix of business plus leisure, but not enough to reach top tier, HH might still be your program if you are doing enough qualifying-rate volume to reach a meaningful award. Everybody is Gold in that program, which yields 17.5 points/$ plus air miles. (I forget if HH offered me the chance to take the 50% point bonus instead of air miles or not. I haven't been paying close attention.) If your biz travel is mid-scale to low-end, then you might look more to SPG because you won't drive enough meaningful volume to hit the big awards in the HH program.

- If you do little or no business travel, then SPG is your program because "normal" credit card usage will yield free hotel rooms very quickly. I figure I can do about $3k/month on my SPG Amex with just regular bills and expenses. If I so choose, I can turn that into a near-endless stream of free weekends at Four Points or Sheratons. Or, I can take one free 5-night trip per year to a nice resort. That's pretty good loot for someone who doesn't do hardly any qualifying room revenue.

Marriott and Hyatt come into play with specific promotions like FFN. And a lot of people just like the Marriott brands, so they stay there even if the program isn't QUITE as rewarding as another one could be.

Thanks for your synopsis, pinniped!

I have a different approach as you, because I do focus frequent guest programs on the benefits I can expect during my stays if I have top tier status and not on rewards I can redeem later (reason: PL comes into play…). IMO gleff asked the key question: What benefits are most important to you?

I have been working on a comparative analysis of the programs for Hilton, Hyatt, Intercontinental, Marriott, and Starwood.

There are too many variables in the hotel loyalty programs to really develop an objective comparison. The bottom line is that I think it is really a snapshot look to evaluate the programs at any particular time. It all depends on the promotions offered at the moment. Promotions can set any of the 5 programs ahead of the others.

For example, right now Hyatt comes out dead last in my recent analysis, but that is simply because they don't currently have an online booking bonus and the Free Nights promo has ended. Last month it would have been overwhelmingly on top.

Trends I see(based on several tables I have created to compare the programs):
Go for top status in any program and you are a winner. The value received by a top tier elite is much more than lower level members. For example a Starwood Platinum on one night stays with $100 in charges would need 20 stays for a Category 6 high season 25,000 point hotel award, whereas a SPG Gold would need 32 stays to accumulate the same number of points. Compare this to a Priority Club Gold who can earn an Intercontinental 30,000 point award with 15 stays or a Platinum with 12 stays.

One of the analyses I did was to assume top-tier status in each program and assume single night stays with $100 in point earning charges and an online booking bonus:
At top-tier Platinum or mid-tier Gold Starwood is unbeatable for their low category properties compared to the others. A member can earn a free night for every 3 to 4 stays vs. 8 stays at Hilton, 12 stays Hyatt (doesn't consider a booking bonus), 4 to 5 stays Marriott, and 6 stays with Priority Club.

For top level properties Priority Club comes out on top with 12 stays for a free IC night vs. about 16 stays for Hilton, Starwood, and Marriott.

For a mid-tier elite, Priority Club comes out on top especially since you can buy gold status for $50 vs Marriott which also shows good value, but requires 50 nights for status.

Hilton still has the advantage of allowing airline miles transfers.

Hyatt has the most generous promotions with their FFN, but without that promo they don't fare that well in a head to head comparison.

If you are not top-tier with Starwood and you want to stay at high end properties, then they fare the worst in my comparisons.

With no status, then Marriott and Intercontinental's Priority Club fare the best for getting awards with the least amount of money spent.

To reitierate, these trends are based on multiple one night stays. The majority of points are due to booking bonuses per stay common for online reservations and for Starwood and Marriott assume a 500 point platinum amenity gift.

If your travel pattern is for multiple nights at a property then these comparisons won't necessarily be valid.

Bottom line: If you have 25 or more stays in a year then go for top elite with Hilton, Hyatt, or Starwood. If you stay multiple nights then Priority Club or Mariott might be a good choice. If you have loads of AA miles then Hilton is your best bet.

It really depends on your travel pattern.

I second the great advantage of HHonors allowing award nights to count for stay credit. I think I had 2 paid stays with Hilton in 2003, but with about 600,000 points in award stays I maintained my status through free nights and also got back about 100,000 of those points. I have never understood how they calculate awarding points on free stays.

I am not complaining.

satori:

When you ran your numbers, what assumptions did you make about credit card usage? Did you assume that the top-tier guest uses the appropriate program credit card for their stays, but not other spending? Or did you also assume that the top-tier member uses the appropriate card for $X dollars/month of non-hotel spending.

The reason I ask is that it appears from reading FT that nearly all active Starwood folks use the SPG Amex as their primary card. HH and MR top-tiers are more mixed: most use the appropriate card for their stays, but many use other cards for their other non-hotel spending.

I did not use any credit card activity in the hotel comparisons.

Obviously that would influence the comparisons. That is an additional variable that could be used in any comparison, but not a necessary variable in my opinion.

I tried to reduce the variables to make a reasonable analysis. I used booking bonuses of 1,000 points per stay for Marriott, Hilton, and Intercontinental because over the course of a year I think that a member will average 1,000 points during the year for reservations. I used 500 points for Starwood. While there are periods when these programs don't offer booking bonuses there are other times they do and I think that the average of 1,000 points or 500 for Starwood works over the course of a year for 15 to 30 stays.
I didn't use a booking bonus for Hyatt because I haven't researched it well enough yet to know if that is a valid assumption for Hyatt.

Does Hyatt regularly offer booking bonuses for online reservations?

So my comparisons use points earned for hotel folio based on status and assume an average booking bonus is earned.

Any comparison without using platinum amenity points or booking bonuses leaves Starwood at a comparative disadvantage and is not typical of a member's actual Starpoint earnings since the 500 points for online reservations and the 500 points platinum amenity are a significant part of the Starwood earnings value.

A $100 folio for a Gold or Platinum SPG member would only be 300 points, but the booking bonus is typically 500 points, and for the Platinum member an additional 500 points is typically earned. 1,300 points for a $100 stay vs. using 300 points for a $100 stay is a huge factor in comparative analysis of overall award night cost.

Credit cards are like other partner activity and would not apply to all loyalty program members equally regardless of status, so a person would need to factor in their own card usage and other point earning partner activity for individualized comparisons.

Hyatt is currently offering 1000 points for online booking and quite a few properties offer another 1000 or 2000 Gold Points per stay.

"Influence" is a mild word: when you factor in credit card usage, it radically changes the numbers. It is NOT an equal variable in the three major programs. Any top-tier member seriously running the numbers would absolutely factor this in - at a minimum, using the card at the hotels.

Am I beating a dead horse here? Am I the only guy here who carries all three cards? (MR Visa, HH Amex, SPG Amex) Do other frequent hotel guests just ignore the cards altogether?

If you factor in credit card use, particularly non-hotel charges, then any comparison becomes increasingly complicated unless you are going to have extended tables to account for charge amounts at incremental levels. That analysis would be useful if it applies to you, but more work than I am interested in at this point.

What about a person who uses Diner's Club? or cash back cards?

Hyatt has their online booking bonus pretty well hidden on their web page. I didn't see it when I went through the site a couple days ago.

I know there is are targeted promos for 10,000 and 15,000. I will go back and add the 1,000 points per stay in my Hyatt calculations since it sounds like over the course of the year a member would probably average that amount for stay bonuses.

Fair enough - I'd probably leave non-hotel charges out myself when doing a general analysis. That's unfair to Marriott since they don't have a good card for non-hotel spending.

I have done this analysis myself (MR vs. HH vs. SPG) for the mid-tier level in each program, and I just added the credit card earnings into the multiplier per dollar spent. In other words, my multipliers (Gold in all programs) were 15 MR, 17.5 HH, and 4 SPG.

Adding promotions/bonuses in is tricky as well because you don't REALLY know what you will get in the future. We think online booking bonuses will be around, we think HH will let us jump in on one or two Conquest-like bonuses a year, we think Hyatt will do more FFN-type promotions, we think Marriott will do those Free Weekend deals, etc. I usually factor them in when I'm doing this, but I also create a worst-case view if they don't happen or if I just can't meet the criteria of the bonuses.

I am HH Diamond, and I keep going back to them being the better value due to the air miles.

Assuming a 1000 pt booking bonus (Right now HHonors is offering a 4K for 4 stay 8K for 8 promo)

1 night stay @ $100
1000 Base points
500 Diamond bonus
500 Visa bonus (promo that happens fairly regularly with them)
300 Visa charge card bonus
1000 promo bonus at the moment (See above)
500 Airline miles

Leaving me to figure on 1 $100 stay I am yielding 3300 points or a free cat 6 award night for every 12 stays.

But, don't forget those air miles. I have been able to maximize those with a NW promo going on, and am getting 1500 miles per stay.

So, for this first 4 months of the year. I am getting a free cat 6 award night every 12 stays, and a free rt NW ticket for every 16 stays.

Sorry if this doesn't really tie in with the thread topic.. and i'd send this via email if you had email, divaof travel.. but here goes.. i post it here then:
---

Divaof travel! wow indeed you are the diva of travelling! i was just looking at your "side info" and you are Diamond in, well a lot of stuff! sounds impressive.. though i'm not sure what it all means.. i've seen silver, gold, platinum before on other profiles.. but i assume diamond means a lot more. how do you get this status? and what does it mean?

sorry for silly question. i'm quite new.. i am just curious, that's all. maybe one day i'll be diamond too?

-starry-eyed.

Hey sweetie, you look good in that elite status. Can I buy you a drink? http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/wink.gif

I've bounced around between Hilton, Hyatt and * Wood for the past few years (Top & Mid Tiers on all). This thread is quite useful in sorting out earning points & their value.

However, when it comes to redemption I have to say Starwood wins easily. Why you ask?

HH = total pain to redeem. You can't search online for availability and must call in. And you know as a FT regular, I have a myriad of questions and variables so calling is a burden for me and the HH person who gets stuck with my call. Plus I like to "see" my options. When I have to write them down from a phone call inevitably all the numbers & notes get jumbled.

Hyatt = the sticking point for me is that for a mid-week stay you have to use a minimum three nights worth of points. You can't simply have one 1-night award stay. I had a crisis last week when my AMEX got all screwed up (more fallout from it being stolen last fall) and couldn't use it in Chicago. I have all kinds of points but Hyatt wouldn't let me stay anywhere. Arrgghh!

* Wood = while earning points through stays is pokey-slow it certainly is the easiest program to redeem award nights. The online redemption is easy and fast.

This is why I'm going with *Wood for 2004 - trying the Platinum status. I'll try Hilton again when they get their act together. There really is no excuse for their antiquidated website. Hyatt will be my 2nd choice (dropped to Plat from Diamond) since I like the Park Hyatts a lot.