Use Miles to pay Baggage Fees
Jun 20, 2008 | 2:08 pm
#1
Original Poster
Join Date: Sep 2005
Location: Washington, DC
Programs: AA, AB, AC, ..., ZZ
Posts: 1,086
Use Miles to pay Baggage Fees
How many miles would travelers be willing to redeem instead of paying the first/second baggage fees? I wonder what amount will make financial sense for the airlines. 2000? 3000? 5000? Should be rather easy to implement at the airport. Might improve customer satisfaction & reduce mile inventories.
Jun 21, 2008 | 5:35 pm
#4
Join Date: Aug 2004
Location: New York City
Programs: Delta Gold
Posts: 106
How many miles would travelers be willing to redeem instead of paying the first/second baggage fees? I wonder what amount will make financial sense for the airlines. 2000? 3000? 5000? Should be rather easy to implement at the airport. Might improve customer satisfaction & reduce mile inventories.
Jun 23, 2008 | 8:27 am
#5
Join Date: Mar 2007
Location: ATX
Programs: AA LT PLT, Marriott LT PLT
Posts: 278
A mileage option in lieu of cash sounds like a good idea to me. This could incentivize the loyal, non-elite, leisure customers to stick with AA while pulling additional revenue from the most infrequent/budget traveler. My vote goes to 2500 miles/bag for the first two....