Hi -

I know the answer is posted somewhere on this site - but I can't find it!!

Can someone tell me the best way to use the ANA tool? I registered on it, have my password etc, but don't know where to go to on the site to search - and from reading the comments (as I search for help) does anyone have any tips when it comes to booking/checking?

Thanks ^

Just select award booking -bottom left- and it will open a new window so you can search.

Problem is I can't see this link !! I'm not dumb when it comes to computers so please don't think that's my issue . . . when I log in it takes me to this page

http://www.anaskyweb.com/uk/e/index.html

Can you tell me where to go from there?

had the same problem. someone here posted this. im passing it forward :-)

https://aswbe-i.ana.co.jp/p_per/sky_...SearchLogin.do

I started using this tool just days ago so here's my tips:

* Change the search so you can do it for each segment ("Search For Flights" from memory) - it's not the default

* Focus on outgoing before even thinking about incoming. Just set the flight back to whatever - you'll be ignoring it to start with

* For the outgoing, firstly search from origin to destination for the date you want. e.g. MEL-LHR. Then look for the round circles! If you see the round circle in a solid orange block, you've got a hit and this is a possible flight. Scribble it down.

* The painful part! To search other dates, you can only look 1 day at a time. Click the >> button for 1 day forward, << button for 1 day back. Or alter the search for a totally different date.

* If the quick search (e.g. MEL-LHR) doesn't get a hit, nor any other dates you'd consider, it's time to research! Find other ways to get from MEL to LHR that aren't "default". e.g. MEL-LHR can go MEL-SIN-LHR, MEL-HKG-LHR, but there's many other ways, including via America or via another Australian city. You need to look up each component (e.g. MEL-SIN, SIN-LHR) and see if you can string an itinerary together. It's painful and requires a lot of patience.

Good luck!

By the way, remember that ANA is only for Star Alliance (United, Singapore, etc.)

For One World (Qantas, BA, etc.) it's best to use BA's website... you'll need to be a member. Qantas have search too, but apparently BA uses more airlines.

That's exactly what I needed! Thanks so much!