What is your Dream FF Program?
Apr 5, 2003, 8:05 am
#1
Original Poster
Join Date: Apr 2000
Location: Fort Myers, FL
Programs: Hilton Gold, SPG & IHG Plat, & every airline program that I can join
Posts: 2,279
What is your Dream FF Program?
After reading a zillion posts here over the past few years, I was wondering what in your minds would be the perfect FF program or wish list for an airline to get your business, like the top 3 things. Is it bonus miles, no extra charges for standby or changes, or just good plain customer service (like a genuine "we are glad you spent your hard earned money with us today")? I know you all want Hooters Girls on every flight, but I was wondering what the experts really felt would get people in the seats of one airline over another in these days of virtual collapse of the industry.
JudyJ
PS. Are there figures on what each airline thinks their cost per passenger mile is as opposed to break even per passenger mile?
JudyJ
PS. Are there figures on what each airline thinks their cost per passenger mile is as opposed to break even per passenger mile?
Apr 5, 2003, 6:26 pm
#2
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Luggage tags for all Elites, free lounge acess for top tier elites, 50%, 100%, 150% mileage bonuses, Free upgrades for Top Tier Elites, stickers for the bottom two, a general "Elite Lounge" at major airports along with the airline club.
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DC-10's Forever!
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DC-10's Forever!
Apr 6, 2003, 12:55 pm
#3
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,684
Southwest's program, after they start service to Kona, Hawaii. Everything else about the program is just about perfect right now.
Apr 6, 2003, 3:00 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,299
The HP or AS program, but with a route network that allows productive use of the program and its benefits by folks who aren't based in the Northwest or Southwest.
Apr 6, 2003, 5:19 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2002
Location: Currently in Bloomington, IN, but Normally NYC, CDG, and even POZ or wherever FT takes me.
Programs: Northwest Airlines. MTA pay-per-ride Metrocard; zero-balance Oyster card.
Posts: 14,026
I'm no expert, but the NW program, with improved opportunities for international upgrades and a full-benefits codeshare partner to OZ would be a really good start.
Also, and this is not really mile-specific but rather a more general wish, I would like to see a complete overhaul of the reservation/fare system. (Who wouldn't
)
[This message has been edited by notsosmart (edited 04-06-2003).]
Also, and this is not really mile-specific but rather a more general wish, I would like to see a complete overhaul of the reservation/fare system. (Who wouldn't
)[This message has been edited by notsosmart (edited 04-06-2003).]
Apr 7, 2003, 1:54 am
#6
Join Date: Jul 2002
Programs: UA 1MM, SPG Lifetime Platinum, Marriott Gold, IHG Platinum
Posts: 2,796
LH's Miles and More program would be perfect if 1) they added a higher tier (already announced) and 2) stopped giving free upgrade certs. Other than the latter, M&M strikes a perfect balance between miles flown and revenue generated.
Apr 7, 2003, 4:08 pm
#9
FlyerTalk Evangelist
Join Date: Oct 2002
Location: Currently in Bloomington, IN, but Normally NYC, CDG, and even POZ or wherever FT takes me.
Programs: Northwest Airlines. MTA pay-per-ride Metrocard; zero-balance Oyster card.
Posts: 14,026
Keep in mind that Southwest is perfect for those who fly only domestic and are only interested in free flights and not upgrades.
Although it is a good program, it is extremely limited, and I would not even consider it a true Frequent Flyer program along the lines of others discussed here.
Although it is a good program, it is extremely limited, and I would not even consider it a true Frequent Flyer program along the lines of others discussed here.
Apr 8, 2003, 1:13 am
#10
Join Date: May 2002
Location: Newcastle, Australia.
Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.
Posts: 2,637
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CMK10:
Luggage tags for all Elites, free lounge acess for top tier elites, 50%, 100%, 150% mileage bonuses, Free upgrades for Top Tier Elites, stickers for the bottom two, a general "Elite Lounge" at major airports along with the airline club.
</font>
Luggage tags for all Elites, free lounge acess for top tier elites, 50%, 100%, 150% mileage bonuses, Free upgrades for Top Tier Elites, stickers for the bottom two, a general "Elite Lounge" at major airports along with the airline club.
</font>
www.qantasfrequentflyer.com.au
All that's missing is a distinct lounge for Platinum members in Domestic terminals.
Apr 8, 2003, 8:08 am
#11
Join Date: Sep 2000
Location: MCO
Programs: Marriott Lifetime Platinum / Titanium, AA Executive Platinum
Posts: 967
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by notsosmart:
Keep in mind that Southwest is perfect for those who fly only domestic and are only interested in free flights and not upgrades.
Although it is a good program, it is extremely limited, and I would not even consider it a true Frequent Flyer program along the lines of others discussed here. </font>
Keep in mind that Southwest is perfect for those who fly only domestic and are only interested in free flights and not upgrades.
Although it is a good program, it is extremely limited, and I would not even consider it a true Frequent Flyer program along the lines of others discussed here. </font>
Apr 8, 2003, 8:11 am
#12
Join Date: Sep 2000
Location: MCO
Programs: Marriott Lifetime Platinum / Titanium, AA Executive Platinum
Posts: 967
I would like most of the major FF programs (CO, AA, etc.) better if the capacity controls were loosened up a little.
[This message has been edited by quinella66 (edited 04-08-2003).]
[This message has been edited by quinella66 (edited 04-08-2003).]