Hilton profile update
Jan 2, 2003 | 5:35 am
#17
Join Date: Sep 2002
Location: BWI
Programs: AA PLT and that's that!
Posts: 8,350
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
The link is gone, but when you go into your profile and click on something to change (even if you are changing it to what it is alreasy) when you exit it you will get the 500 points. The link stopped working a while ago. They may not have reset the 1/4'ly counter yet, last night I did an update and got the points, but today it's not popping up.
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The link is gone, but when you go into your profile and click on something to change (even if you are changing it to what it is alreasy) when you exit it you will get the 500 points. The link stopped working a while ago. They may not have reset the 1/4'ly counter yet, last night I did an update and got the points, but today it's not popping up.
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Jan 3, 2003 | 10:44 am
#21
Join Date: Apr 2002
Location: Santa Barbara, Ca USA: HHonors Diamond, SPG Gold
Posts: 97
Nothing from the website this AM. I called CS, and they performed an auto update for 500 points. I was told by CS however, that it should be up and running, but like I said, no dice.
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Always Alaska, Hilton and SWA (not by choice)
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Always Alaska, Hilton and SWA (not by choice)
Jan 3, 2003 | 1:20 pm
#23
Suspended
Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by steve100:
Looking at my account history, I show Profile Update Bonus points on 5/1/02, 8/1/02, and 11/1/02.
Wouldn't that suggest that the next profile update time is on 2/1/02 and not on 1/1/02?</font>
Looking at my account history, I show Profile Update Bonus points on 5/1/02, 8/1/02, and 11/1/02.
Wouldn't that suggest that the next profile update time is on 2/1/02 and not on 1/1/02?</font>
[This message has been edited by cactuspete (edited 01-03-2003).]
Jan 3, 2003 | 4:19 pm
#24
Join Date: May 1999
Posts: 6,084
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cactuspete:
No, that suggests that you happened to update your profile on those dates.</font>
No, that suggests that you happened to update your profile on those dates.</font>
Jan 6, 2003 | 7:06 am
#26
Join Date: Mar 2002
Location: Richmond, VA, USA
Programs: Starwood Gold, Hilton Gold, Marriott Silver
Posts: 122
I've made changes to my profile every day since January 1st, but not received any points for doing so. Finally called Customer Service this morning, and was told they are no longer giving points for updating one's profile. That conflicts with several of the above posts. Is it just a matter of which customer service rep answers the phone? Does anyone have a suggestion for how to get those points?
Jan 6, 2003 | 8:10 am
#28
Join Date: Nov 2002
Location: NYC/Singapore
Programs: UA 1K, HH Diamond
Posts: 218
I tried the profile update too and a HH CSR also told me that they were no longer giving bonus points for updates though they might start giving them out again in the summer. Is this really the policy or just the CSR???