Chase UA Mileage Plus Visa - NIGHTMARES ABROAD
#1
Original Poster
Join Date: May 2004
Location: Prague, Czechia (PRG)
Posts: 392
Chase UA Mileage Plus Visa - NIGHTMARES ABROAD
Wondering if I'm the only one this happens to, or if this card is just a pain in the ....
I've had it for around 10 years now, but am noticing this problem more and more recently. Each trip I take abroad I call Chase first to notify, so as to NOT have them block my charges.
For two trips now - they STILL block my charges, and it's always a fiasco to call collect (them) from abroad to re-instate. This past time, I managed to get a call through on a $4/min cell from Oman and they told me their system was down
I'm getting freakin' sick of this. Anyone else have these problems? Suggestions on what to do? Should I just can the card - it's getting to be a pain. Any suggestions on good cards for travel abroad (where they won't decline my ....)
Thanks!
I've had it for around 10 years now, but am noticing this problem more and more recently. Each trip I take abroad I call Chase first to notify, so as to NOT have them block my charges.
For two trips now - they STILL block my charges, and it's always a fiasco to call collect (them) from abroad to re-instate. This past time, I managed to get a call through on a $4/min cell from Oman and they told me their system was down
I'm getting freakin' sick of this. Anyone else have these problems? Suggestions on what to do? Should I just can the card - it's getting to be a pain. Any suggestions on good cards for travel abroad (where they won't decline my ....)
Thanks!
#3
Join Date: Oct 2005
Location: Washington, DC
Posts: 337
I was just in Italy and was able to use my Chase United card for a charge after Citi denied my AA card. We were clothes shopping because, ironically, United lost my partner's luggage. Interestingly, the charge was not more than I've charged on my Citi card but was definitely a lot more than I've put on my United card in the past.
#4
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
So I recommend getting a different card for foreign travel, one that charges no additional markup on foreign transactions. You might not get any miles, but you'll save the extra 2%, which more than makes up for that, IMHO.
#5
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
It's not just abroad. They have shut our account down 3 times in the past 8 or 9 months because something we did "set off their computer." It was never anything really unusual. Last time it was just a $500 purchase at Circuit City. They said we don't usually shop there and electronics stores are among the most frequent places for stolen cards to be used. The new Diners Club Mastercard has been doing the same thing.
#8
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
For better options see the thread in the forum and the Wiki on Credit Cards and ATM card use overseas - and then get a Capital One card. I have used mine many times since 1999 and never had a "decline" issue overseas. Of course I generally call them with my dates and itinerary beforehand to avoid any problems.
Ironically I had a charge declined when they sent me a new card, and was told by a "manager" that it is CapOne anti-fraud practice to decline the 2nd charge on a new or reissued card in order to get the cardholder on the phone. So if you get a CapOne card you should use it a few times before relying on it.
#9
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,676
FYI: It's 3% for Chase, not 2%
My experience exactly..That experience, coupled with the extra 2% that Chase charges, encourages me to leave the card at home when I travel abroad...
So I recommend getting a different card for foreign travel, one that charges no additional markup on foreign transactions. You might not get any miles, but you'll save the extra 2%,...
So I recommend getting a different card for foreign travel, one that charges no additional markup on foreign transactions. You might not get any miles, but you'll save the extra 2%,...
#10
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
#11
Join Date: Apr 2002
Location: Washington, DC, USA
Posts: 1,884
I've recently had problems using two different chase cards at various times in the u.s.. They work at certain times during the day, not at others.
But like the others, i broke down and got a capital one card for overseas. got tired of the 3% charge
But like the others, i broke down and got a capital one card for overseas. got tired of the 3% charge
#13
A FlyerTalk Posting Legend
Join Date: Jul 2000
Location: PHX and LIH
Programs: AA: 2 MM
Posts: 85,571
I used to have this problem. But, once I talked to them about it, there have been no repeats. Chase's Fraud Dept. does call me from time to time to verify that certain charges are legitimate - which I appreciate.
#15
Join Date: Jan 2006
Location: Chicago, IL
Programs: AA EXP 3MM
Posts: 496
With my Citibank MasterCard, I have had Citibank call me a few times to verify transactions after the fact. I don't mind that at all, and in fact it gives me a good feeling that they're vigilant about fraud. They have never blocked a transaction with the card when traveling internationally.