If you were to start an airline and FF program...
#31




Join Date: Feb 2001
Location: Auburn, AL
Programs: HH Diamond
Posts: 445
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by duxfan:
yeah, but that doesn't matter to the PC crowd... c'mon, they FEEL safer and that's the most important thing, right?</font>
yeah, but that doesn't matter to the PC crowd... c'mon, they FEEL safer and that's the most important thing, right?</font>
I don't know which is an easier way to lose money: farming, insuring Mars probes or the airline business.
#32


Join Date: May 2001
Location: Valley of the Sun, AZ, USA
Programs: AA EXP, HHonors Gold(working back up)
Posts: 608
Easy:
- Credits based on miles flown
1 - 500 miles - 1 credit
501 - 1000 - 2 credits
etc...
- Bonus credits for full fares
- 3 fare classes - Full fare, discount fare, and el-cheapo fare
- 1 roomy class for everyone (like Midwest Express).
- NO middle seats (I guess that means I'd buy 717's)
- Big Overhead bins
- At least 5% of seats can be bought with credits - untill the flight sells out
(about 4 - 6 seats per flight).
- No blackouts, rule buster, etc...
(you snooze, you lose)
- Decent food on flights over 3 hours
(I'd comp the 1st drink too).
- No elite status - everone gets treated like people instead of cattle.
- PTV's like JetBlue with on-demand movies
(some free, some PPV)
- "Airplane" ALWAYS a free on-demand movie
(Surely you can't be serious - I am, and stop calling me Shirly)
- Credits could be used to buy drinks, PPV movies, etc...
- Credits based on miles flown
1 - 500 miles - 1 credit
501 - 1000 - 2 credits
etc...
- Bonus credits for full fares
- 3 fare classes - Full fare, discount fare, and el-cheapo fare
- 1 roomy class for everyone (like Midwest Express).
- NO middle seats (I guess that means I'd buy 717's)
- Big Overhead bins
- At least 5% of seats can be bought with credits - untill the flight sells out
(about 4 - 6 seats per flight).
- No blackouts, rule buster, etc...
(you snooze, you lose)
- Decent food on flights over 3 hours
(I'd comp the 1st drink too).
- No elite status - everone gets treated like people instead of cattle.
- PTV's like JetBlue with on-demand movies
(some free, some PPV)
- "Airplane" ALWAYS a free on-demand movie
(Surely you can't be serious - I am, and stop calling me Shirly)
- Credits could be used to buy drinks, PPV movies, etc...
#33
Suspended
Join Date: Sep 2000
Location: GSP (Greenville, SC)
Programs: DL Gold Medallion; UA Premier Executive; WN sub-CP; AA sub-Gold
Posts: 13,393
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by oldpenny16:
If I were in charge of a new airline and FF program I would begin by making all the rules perfectly clear from carry-on baggage to award benefits. No need to be a super ****he to find out how it works.</font>
If I were in charge of a new airline and FF program I would begin by making all the rules perfectly clear from carry-on baggage to award benefits. No need to be a super ****he to find out how it works.</font>
(FT edited out "sleuth" because you misspelled it, and it thinks you typed a word that means selling oneself
)
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would have 2 class airplanes with 'upper' class in the rear of the airplane (on smaller planes) with no access for economy pax. Yes it would take longer for 'upper class' pax to get off the airplane, but they would have more privacy, security and bonuses the economy pax wouldn't have to interfere with. (Yes, I've had it with economy class 'visitors' to FC and Business!!!</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would not serve meals on flights less than 4 hours in 'upper class-none in economy, would sell drinks in economy as in Ryan Air. If you know that no meals are going to be served you can make your own arrangments and do a better job of it.</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would have areas of the airplane that are 'no kid' zones so that adults can work, sleep, talk in peace.</font>
You really need to have a work alone/sleep section and a talking section within the no-kid section (I take it the kid section is a free-for-all w.r.t. talking vs sleeping?)
If someone books a seat in the work/sleep section and strikes up a conversation with the adjacent passenger, they will have to get up and move to the talking section. If the flight is full, they'll have to negotiate with talking passengers to trade seats. Or, you can block off a quarter of the seats in each subsection of the 'no-kid' zone so people can switch between sleeping and talking sections more easily.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would make the toilets 50% bigger in floor space!</font>
). Use extra space for seats, not lavatories.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would increase circulation of fresh air!</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would hire and train flight attendants who have experience in law enforcement and working with people rather than pretty people who are hired for their low weight and looks. Skill in mascara application would not add points at the interview!</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would sell one-way tickets at fair prices and cut down on all this garbage about 'non-refundable' etc.
I would have an FF plan that issues a debit card that pax can use to 'buy' tickets, upgrades, drinks, gifts, prizes and travel packages.</font>
I would have an FF plan that issues a debit card that pax can use to 'buy' tickets, upgrades, drinks, gifts, prizes and travel packages.</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I would require safety seats for all infants and small children!!!!
</font>
</font>
Apparently you have a disdain for children, so rather than having your narc FA's kick-box parents who take their infants out of their seats for breastfeeding during cruise, follow the K.I.S.S. principle and make your airline adults-only.
[This message has been edited by JS (edited 02-28-2002).]
#34
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
Dear JS, I respect the amount of time you spent reading my post. Thank you!
For several years I worked for an oil company. I had the task of organizing the use of the corporate jets. If someone wanted to ride, I had to sign off their 'ticket'. Talk about popular! Birthdays were a blast.
We had an assortment of aircraft. The most popular among the big wigs were the ones which had the passenger compartment in the rear and the boardroom/meeting facility/staff areas forward. The big guys liked having their privacy.
The most favorate was a concerted 727. The bathroom actually had a bath tub, but that's another story. The 'little people' rode up front, chiefs in the rear.
We also had an assortment of smaller jets. Those were the good old days. My office organized the cattering, flowers etc.
So I have a little history with planes. I'll give you that flying commercial is a fish from a different ocean, but I think if you gave FC pax more privacy on narrow bodies, they would be willing to buy more tickets.
As it is now, unless you wait back in a secluded holding area, and you board with everyone else--on narrow bodies being in FC is 'show and THEY tell'.
As for the extra room in the lav--obviously you have never tried to pull up a pair of Sheer Energy panty hose in an airplane lav!!
As service declines on most airlines, I believe that a service-determined company will find a market.
I'm not anti-kid--I like kids to be safe. It's the elder woman in me.
For several years I worked for an oil company. I had the task of organizing the use of the corporate jets. If someone wanted to ride, I had to sign off their 'ticket'. Talk about popular! Birthdays were a blast.
We had an assortment of aircraft. The most popular among the big wigs were the ones which had the passenger compartment in the rear and the boardroom/meeting facility/staff areas forward. The big guys liked having their privacy.
The most favorate was a concerted 727. The bathroom actually had a bath tub, but that's another story. The 'little people' rode up front, chiefs in the rear.
We also had an assortment of smaller jets. Those were the good old days. My office organized the cattering, flowers etc.
So I have a little history with planes. I'll give you that flying commercial is a fish from a different ocean, but I think if you gave FC pax more privacy on narrow bodies, they would be willing to buy more tickets.
As it is now, unless you wait back in a secluded holding area, and you board with everyone else--on narrow bodies being in FC is 'show and THEY tell'.
As for the extra room in the lav--obviously you have never tried to pull up a pair of Sheer Energy panty hose in an airplane lav!!
As service declines on most airlines, I believe that a service-determined company will find a market.
I'm not anti-kid--I like kids to be safe. It's the elder woman in me.
#35
FlyerTalk Evangelist



Join Date: May 2000
Location: أمريكا
Posts: 26,931
Niche airlines are the only ones that have much of a chance of being profitable in all markets. Unfortunately, from the customer's standpoint, niche airlines can't really service the needs of travelers who want or need to visit a variety of places.
I wouldn't want to start my own airline for that reason. Owning WN would be fine, but as the owner, living in NYC, I'd never be able to fly my own airline since they don't service the major airports here. Furthermore, unlike a Star or OW alliance which can get me anywhere in the world, WN can't even get me out of the country.
To me, it would be like owning a local chain of fast food restaurants, but having to eat at McDonalds or Burger King all the time.
d
I wouldn't want to start my own airline for that reason. Owning WN would be fine, but as the owner, living in NYC, I'd never be able to fly my own airline since they don't service the major airports here. Furthermore, unlike a Star or OW alliance which can get me anywhere in the world, WN can't even get me out of the country.
To me, it would be like owning a local chain of fast food restaurants, but having to eat at McDonalds or Burger King all the time.
d
#36
Join Date: Dec 2001
Location: Here and There
Posts: 538
Forget the hot pants...
Hooters Airlines! Can't you see the owl on the tail of the airplane?
I have never actually gone to Hooters but the concept sounds valid. All the airline food could be purchased from the local Hooters. $$$$
Hooters Airlines! Can't you see the owl on the tail of the airplane?
I have never actually gone to Hooters but the concept sounds valid. All the airline food could be purchased from the local Hooters. $$$$
#37
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
Doppy, you always make a lot of sense! Yes, a nitch airline is a huge risk. Now that my chances of catching a ride on an executive jet are slim to none, I've learned to fly the so-called friendly skies.
What we lack now is 'civility', a word my mother loved to use.
Flying is now a chore!
That is so darn sad. WN does make it better if you can deal with their system, but WN can't take me to Europe.
Not long ago I was on an AA flight where a mother was flying home in a rush because her son had been killed. From time to time she was sobbing. A kind FA offered to help and got the whole story. (The woman was seated behind me, I couldn't miss the story). By the time we landed in ORD, the FA had arranged that the woman be escorted from the plane through customs etc. The FA offered to drive the woman herself if other arrangments didn't turn up!
I waited with the woman at baggage claim (there's no getting around that) and watched AA people take her in hand and make the situation as smooth as possible.
It is entirely possible to fly in a civil atmosphere where we are if not nice, polite to each other!
I am tired of flying in situations where people argue over who gets overhead storage space and the ARM REST of all things!
What we lack now is 'civility', a word my mother loved to use.
Flying is now a chore!
That is so darn sad. WN does make it better if you can deal with their system, but WN can't take me to Europe.
Not long ago I was on an AA flight where a mother was flying home in a rush because her son had been killed. From time to time she was sobbing. A kind FA offered to help and got the whole story. (The woman was seated behind me, I couldn't miss the story). By the time we landed in ORD, the FA had arranged that the woman be escorted from the plane through customs etc. The FA offered to drive the woman herself if other arrangments didn't turn up!
I waited with the woman at baggage claim (there's no getting around that) and watched AA people take her in hand and make the situation as smooth as possible.
It is entirely possible to fly in a civil atmosphere where we are if not nice, polite to each other!
I am tired of flying in situations where people argue over who gets overhead storage space and the ARM REST of all things!
#38
FlyerTalk Evangelist



Join Date: May 2000
Location: أمريكا
Posts: 26,931
I think you're on the right track oldpenny16 with civility.
If I started a new airline, I'd focus on it. Only nice FAs, pilots, gate/ticket/res agents AND customers.
Rude businessmen who push other people out of line because they're "flying first class" (especially when the people they push out of line are also in FC) would be asked not to fly with us again. Pax who are rude/drunk/belligerant would be asked not to fly again. Pax who yell at the gate agent to get an upgrade, pax who upgrade themselves by sneaking into FC seats, etc.
Unfortunately, I run into so many jerks when traveling, I'm worried that 90% of my customers would be asked not to fly with us again.
Instead of blaming the FAA for taking the fun out of flying, most people should blame themselves. If it were the FAA's fault, once you got in the air everything would be fine and you'd have a great time, since the FAA is only involved in ground security. That's not the case, there are way too many rude pax and FAs. The FAA can't do much about that.
If only people would try not to be such jerks when they fly.... I'm not even asking for people to be nice, just not be jerks.
d
If I started a new airline, I'd focus on it. Only nice FAs, pilots, gate/ticket/res agents AND customers.
Rude businessmen who push other people out of line because they're "flying first class" (especially when the people they push out of line are also in FC) would be asked not to fly with us again. Pax who are rude/drunk/belligerant would be asked not to fly again. Pax who yell at the gate agent to get an upgrade, pax who upgrade themselves by sneaking into FC seats, etc.
Unfortunately, I run into so many jerks when traveling, I'm worried that 90% of my customers would be asked not to fly with us again.
Instead of blaming the FAA for taking the fun out of flying, most people should blame themselves. If it were the FAA's fault, once you got in the air everything would be fine and you'd have a great time, since the FAA is only involved in ground security. That's not the case, there are way too many rude pax and FAs. The FAA can't do much about that.
If only people would try not to be such jerks when they fly.... I'm not even asking for people to be nice, just not be jerks.
d

