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-   -   Hotel Status Match Master Thread (https://www.flyertalk.com/forum/milesbuzz/517330-hotel-status-match-master-thread.html)

b8b Feb 27, 2008 10:25 pm


Originally Posted by brahms77 (Post 8920575)
I was comped to SPG Plat in less than 24 hours of sending an email to SPG plat liason (with attachments of my HH Diamond record).


Originally Posted by Didi (Post 8956643)
To which email address did you send the request?
How long is your new SPG Platinum status valid?

Indeed, what is the Plat liason email address?

gleff Feb 28, 2008 4:02 am

Officially you're supposed to send a fax but YMMV

mapu Mar 24, 2008 1:40 pm


Originally Posted by flo_147 (Post 9054019)
Did anybody of you every try to match with shangri-la? Do they match? When yes, which programms do they match? :confused:

They don't.

Danpod Mar 25, 2008 4:25 pm

Just qualified for Hilton Diamond Status. I sent off my paperwork for a comp to SPG Platinum a few minutes ago. I'll update this when I get a response.

Danpod Apr 3, 2008 4:51 pm

SPG Platinum Status granted. Here is part of the email:

As you are already an elite member, Diamond with Hilton HHonors, we realize your potential patronage of Starwood Hotels & Resorts Worldwide is great. As a result, we have upgraded you to the Starwood Preferred Guest Platinum Preferred Level. This is a one time only exception. In order to retain your Platinum Level membership for next year, you will need to have a minimum of twenty five eligible stays or fifty eligible room nights. This number is based upon a calendar year basis, January 1 through December 31

It looks like I have about eight months to get this done. I thought the match was supposed to last until the next calendar year but it's all good.

gleff Apr 4, 2008 3:37 am


Originally Posted by Danpod (Post 9515354)
It looks like I have about eight months to get this done. I thought the match was supposed to last until the next calendar year but it's all good.

This email notwithstanding, in all likelihood your status will last until Feb 2010.

skywalkerLAX Apr 6, 2008 3:55 am

Hilton ?
 
Just registered for the 15K miles promotion with LH/HHONORS and would like to know if there are any current offers regarding a challenge to Gold / Diamond !?

The first page provides 4 links of which 3 are inactive and one is from 2007.

Thanks in advance,

triviaguru Apr 9, 2008 4:58 pm

Do any Hotel programs offer a status match for having Diamond status at Choice Privileges?

Fulkerson Apr 10, 2008 9:37 pm

I was just matched to Hyatt Diamond with my spg plt status, which is good.
But the Diamond status is good only until Feb. 2009. Is this typical their offer?
I am not sure if I can maintain this status as there are only less than 8 months left this year....

globaltrotter Apr 11, 2008 11:22 am

Aug 1st and after is the date I believe that they will match your status to diamond for the remaining of the year AND the following year till Feb 2010.

lucky9876coins Apr 11, 2008 7:10 pm

And also to clarify Hilton has a rolling qualifcation tier, so you have 12 months to qualify (or in this case till your status expires if you don't want to lose benefits) instead of the calendar year.

stefanm Apr 12, 2008 12:40 pm


Originally Posted by Fulkerson (Post 9553418)
I was just matched to Hyatt Diamond with my spg plt status, which is good.
But the Diamond status is good only until Feb. 2009. Is this typical their offer?
I am not sure if I can maintain this status as there are only less than 8 months left this year....

yes, it is :( - i've got the same problem...

dabo_gc May 26, 2008 1:12 am

Sample Letter/FAX
 
Hi, all.

First, I'd like to thank all of FTers for valuable information you always provide me.

Today, I am looking for somebody who can help me to write a nice letter/FAX to ask for status match in good and polite way.

I am not good at English and I don't want them to think I'm just a idiot from my poor English.

Can anyone help me ?

Please post a sample here or PM.

Regards

wintersummer May 27, 2008 3:20 pm

I am Marriott Lifetime Plat. Does that qualify to be matched by other chains? And, if so, do I have to stay X nights/year OR is it matched for Lifetime?

jgsx May 28, 2008 1:27 pm


Originally Posted by gleff (Post 8219384)
For SPG it's March 1, gets you pretty much 2 full years of status.

Is this still true? If I match my HHonors Diamond to SPG Platinum, I'll have SPG Platinum until Feb 2010??

boar Jul 8, 2008 11:12 am

Does anybody know the current email address for any requests at Marriott?

Would they consider offering a PC RA a challenge? If so how many nights would it involve?

I am Marriott Silver but would like to experience Gold.

mbmiles88 Jul 20, 2008 2:35 pm

SPG Gold status match
 
Wow, I am very surprised about this! Yesterday, after reading up on this thread, I decided to send an email to Starwood asking for a status match from my AA Plat status. I never thought they'd actually do it, but this morning I logged into my account and I was SPG Gold. I never had to send them any proof or anything. Here's a copy of the email I sent and the one I received back:


Hello,

This email is in regards to receiving a status match to Gold Preferred status with Starwood. I am currently a Platinum Elite member of American Airlines, and I was told that Starwood will comp Gold Preferred status to elite members of American Airlines. With my new job, I will be doing a lot of business travel in the coming months, and I am in the process of choosing a hotel chain to give my business to. If Starwood is willing to comp me with Gold Preferred status, then I would happily use Starwood hotels for all of my upcoming stays. I am willing to send over any documents necessary to prove my status with American and I look forward to your response.

Thanks,
mbmiles88
Here's the email I received back:


To: mbmiles88
Gold Preferred Guest Number: ***********

Dear Mr. Miles,

Thank you for your recent email concerning your Starwood Preferred Guest account. I welcome this opportunity to assist you.

We always want to be sure that you're pleased with our service so we've included a link to a brief survey at the end of this email. I would very much appreciate it if you could take a minute or two to let us know how we're doing.


I am pleased to advise you that we have upgraded your account to the Gold Preferred level of membership. Please keep in mind that all renewals and membership levels in the Starwood Preferred Guest program are based on the number of stays a member has in a calendar year; the Gold Preferred level membership requires a minimum of ten stays or twenty-five room nights in a calendar year. Your Gold status is set to expired February 28, 2001.


As a Starwood Gold Preferred Guest, you will receive:

-Two Starpoints per US dollar spent on eligible charges plus a 50% bonus on base points earned.
-Guaranteed late check-out of up to 4:00 p.m., subject to availability at resorts.
-Upgrade to a Preferred room, subject to availability at time of check-in.
-Check cashing privileges up to US$ 300.00 or equivalent per stay.
-The ability to earn Starpoints for dining at Starwood dining outlets, even if you are not a registered guest (US$10.00 minimum).
-Personal profile information.
-Choice of National or Financial weekday newspaper.
-Pre-blocked and pre-keyed room on day of arrival.
-Personalized, fast, and efficient check-in.
-Unlimited ability to transfer Starpoints between two accounts in same household.
-Gold Preferred membership credentials.


Welcome back to Starwood Preferred Guest! We wish you many great stays with us in the future!

In closing, I was wondering if you'd mind answering a few quick questions about the service you've received today. This will help to ensure that our customer service will continue to meet as well as exceed our guests' needs. Thank you in advance for your participation. I look forward to assisting you in the future!

We appreciate your continued loyalty to the Starwood Preferred Guest program and welcome any further questions or concerns. Please feel free to contact us at [email protected].


Best Regards,

********
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

www.starwoodhotels.com

Now, I'm not sure why the expiration date says February, 2001 but does anyone know the actual date that my gold status will expire?

lucky9876coins Jul 20, 2008 3:49 pm


Originally Posted by mbmiles88 (Post 10064368)
Now, I'm not sure why the expiration date says February, 2001 but does anyone know the actual date that my gold status will expire?

Sounds to me like they meant to say Feb. 2010.

skywalkerLAX Jul 21, 2008 1:27 am

Nice to hear about the SPG ./. AA thing.

Especially because I just completed 11 stays :mad: LOL

skywalkerLAX Jul 21, 2008 1:43 am


Hyatt

If you can demonstrate elite status with another chain and 10 stays or 30 nights within the past 12 months, Hyatt will comp you to Diamond status.

Send a fax with a copy of your elite statement (online statement is fine) and elite card to the Hyatt Account Services Desk (402-593-9449).
Is this info still correct ?

I have at least 16 stays with Hilton in the last months but I'm not Diamond.

Would Hyatt actually consider to match me to GP Diamond ? :confused:

mbmiles88 Jul 21, 2008 5:54 pm


Originally Posted by skywalkerLAX (Post 10071307)
Is this info still correct ?

I have at least 16 stays with Hilton in the last months but I'm not Diamond.

Would Hyatt actually consider to match me to GP Diamond ? :confused:

Yes, I asked Hyatt for a status match the other day and they told me to show them at least 10 stays or 30 nights.

skywalkerLAX Jul 21, 2008 10:10 pm


Originally Posted by mbmiles88 (Post 10075343)
Yes, I asked Hyatt for a status match the other day and they told me to show them at least 10 stays or 30 nights.

I just sent them my SPG & Hilton stuff showing about 30 stays ytd...

Let's hope it happens soon :)

Expecting a VERY pleasant stay at the Hyatt Regency Jersey in the near future.

thecompdude Jul 27, 2008 10:09 pm

Got a status match & platinum challenge at Marriott rewards based on SPG Platinum & HH Gold status.


After reviewing your Marriott Rewards account with my supervisor, we have decided to upgrade your Marriott Rewards account to Gold Elite Status. Please allow 3-5 business days for your online Marriott Rewards account to reflect your new Elite status. You will be receiving your new Gold Elite membership card and packet in the mail within 4-6 weeks.

Also, we would like to offer you a Platinum Elite challenge. If you are able to complete 18 nights within the next three months, I would be more than happy to upgrade your account to Platinum level at that time.

mbmiles88 Jul 29, 2008 11:45 pm


Originally Posted by thecompdude (Post 10106124)
Got a status match & platinum challenge at Marriott rewards based on SPG Platinum & HH Gold status.

I wonder how long you stay Gold for if you don't make the platinum challenge.

johnep1 Sep 7, 2008 2:53 pm

I might have just gotten extremely lucky, but hopefully this info will be of use to someone else in a similar situation.

I recently got out of grad school. Because of that school, I had not traveled enough to hold top tier on any hotel program. However, I had been Hyatt Diamond a few years ago. So I emailed Hyatt and asked if they could offer any sort of fast track as I used to be Diamond and would again be staying in hotels 3-4 nights a week on business. I also offered proof that I had in fact been a full time student for the last few years. To my surprise, I received an email from Hyatt a few days later saying they had upgraded my account to Diamond.

SanDiego1K Sep 7, 2008 4:24 pm

That's a classy story about Hyatt. And they were smart to want your loyalty again.

johnep1 Sep 7, 2008 8:59 pm


Originally Posted by SanDiego1K (Post 10327932)
That's a classy story about Hyatt. And they were smart to want your loyalty again.

I agree. I would have easily made diamond just in 4 months of travel (especially with FFNs giving me an incentive to have 1-night stays), but it was a nice surprise not to have to wait a few months. I must say, Hyatt never did one thing to make me want to stay anywhere else when I was traveling a few years ago, and they were the first chain that I went back to now that I am traveling again.

Tom92591 Oct 13, 2008 2:13 pm

does anyone know the new fax number for hyatt? 402-593-9449 does not seem to be working!

chitownflyer Oct 16, 2008 9:13 pm

Does Starwood still grant United 1ks and 1Ps Gold status, or is this only resrved for AA Plat & Ex Plat?

DDL Nov 4, 2008 8:58 am

SPG not respond to Hyatt Diamond's request for status match after a month
 
I am Hyatt Diamond and upon reading the posts here on FT, I wished to try Starwood. One month ago, I joined SPG and applied to be matched to SPG Platinum. I complied with requirements set out in post #1 above and faxed over both sides of my Hyatt Diamond card, up-to-date online Hyatt statement and a cover letter setting out relevant information including my contact details and email address. After a few days, when I heard nothing, not even an acknowledgement, I telephoned and was told by a nice agent that my application had reached the right department, that all particulars had been received and I should hear positively from SPG soon. After about 2 weeks, I emailed and asked, giving my SPG number and particulars of my request. I explained that I was waiting for a response to my request as I was intending to book stays at Starwood. l received a response that the process could take up to 30 days. Now, over 30 days has passed and I have heard nothing. There has been no request for additional information nor any communication, whether positive or negative. Indeed, if I had not taken the initiative to telephone as well as email in chasing up the matter (which resulted in the response that the application could take 30 days, which time has passed), I would not have heard anything. As things stand, despite chasing, my application has simply gone into a black void. This experience is obviously not very pleasant and rather surprising coming from the SPG which I keep reading on this board, including posts about their wonderful customer service, attention towards Platinum members and efficiency in handling status match requests. Even if my application were somehow not approved, I would have expected SPG to respond, with reasons. It seems that in my case, SPG does not value an approach from a frequent traveler with potential for loyalty and has decided to dispense with an answer.

This year, I have accumulated 50 stays with Hyatt although I also stay at other hotels.

I wonder if anyone on this board can comment on this rather discouraging experience?

Thank you.

Tom92591 Nov 4, 2008 10:04 am


Originally Posted by DDL (Post 10630363)
I am Hyatt Diamond and upon reading the posts here on FT, I wished to try Starwood. One month ago, I joined SPG and applied to be matched to SPG Platinum. I complied with requirements set out in post #1 above and faxed over both sides of my Hyatt Diamond card, up-to-date online Hyatt statement and a cover letter setting out relevant information including my contact details and email address. After a few days, when I heard nothing, not even an acknowledgement, I telephoned and was told by a nice agent that my application had reached the right department, that all particulars had been received and I should hear positively from SPG soon. After about 2 weeks, I emailed and asked, giving my SPG number and particulars of my request. I explained that I was waiting for a response to my request as I was intending to book stays at Starwood. l received a response that the process could take up to 30 days. Now, over 30 days has passed and I have heard nothing. There has been no request for additional information nor any communication, whether positive or negative. Indeed, if I had not taken the initiative to telephone as well as email in chasing up the matter (which resulted in the response that the application could take 30 days, which time has passed), I would not have heard anything. As things stand, despite chasing, my application has simply gone into a black void. This experience is obviously not very pleasant and rather surprising coming from the SPG which I keep reading on this board, including posts about their wonderful customer service, attention towards Platinum members and efficiency in handling status match requests. Even if my application were somehow not approved, I would have expected SPG to respond, with reasons. It seems that in my case, SPG does not value an approach from a frequent traveler with potential for loyalty and has decided to dispense with an answer.

This year, I have accumulated 50 stays with Hyatt although I also stay at other hotels.

I wonder if anyone on this board can comment on this rather discouraging experience?

Thank you.


Welcome to ft DDL I would go on the starwood forum and pm starwood lurker and ask what the heck happend!

DDL Nov 5, 2008 7:15 am

Dear Tom,

Thank you.
I have sent a private message to Starwood Lurker and am waiting to hear from him. I have also cross-referenced my post above to the Starwood forum.

DDL.

gkbiiii Nov 9, 2008 11:29 am

Radisson Gold to Hyatt Diamond
 
I have been well treated with Radisson, but will be wanting to stay at more Hyatts this coming year. I tried posting on the Hyatt thread but with no response.

I have a Radisson Gold Card (top Radisson tier) will, Hyatt status match me to Diamond? I would like to start staying with them in their Florida properties; but all I have seen on this thread is about Hilton, Marriott, Starwood, etc. This would be a great upgrade for me, the Hyatt Grand Cypress, at the Walt Disney Resort; is near where I go on business. If they were willing to do it, I would move all my business/personal stays (where there are Hyatt properties) to them.

Years ago, I did have Starwood Gold and HHonors VIP Gold status. I know there are a good many on flyertalk that like the Marriott, Hilton, and Starwood programs, but I mainly want VIP club floor lounge access. This is more important to me, then suite upgrades or high point accumulation. The Grand Cypress includes complementary cocktails in its Club floor lounge; the Hilton and others (here at Disney/Orlando) have a cash bar. Based on this, would Hyatt indeed be the best choice for me?

gkbiiii Jan 22, 2009 9:43 pm

Well Hyatt does seem to like Radisson Gold. I faxed them a copy of my Gold Elite card, a copy of the Radisson web page showing elite status, and a copy of 10 stays in the past two months. In a day I was upgraded to Diamond!! I have enjoyed Radissons (great value) but I feal like I have truly arrived, with Hyatt. Hyatt is just so classy; more money for sure, but still a great place. The vive I got was, that they really cared about their Diamond's and that "We" were special to Hyatt. In the end, sometimes you get what you pay for, sometimes a bit more. Thanks a bunch you guys, this is truly special to me!!

Synistasia Feb 26, 2009 12:27 pm

SPG Gold for AA Plat
 
Using a previously posted email as a template to SPG asking for status match based on AA Plat, got the following response in about an hour....yes, an hour:



To: Synistasia
Gold Preferred Guest Number: *******3102


Dear Synistasia,


Thank you for your recent email concerning your Starwood Preferred Guest account. I welcome this opportunity to assist you.


I am pleased to advise you that we have upgraded your account to the Gold Preferred level of membership. Please keep in mind that all renewals and membership levels in the Starwood Preferred Guest program are based on the number of stays a member has in a calendar year; the Gold Preferred level membership requires a minimum of ten stays or twenty-five room nights in a calendar year.


I also want to let you know that voting has begun for the 21st Annual Freddie Awards! The Freddies are awarded to the most outstanding frequent travel programs, determined by travelers like you. Simply visit FreddieAwards.com to vote by February 28.


In closing, I was wondering if you'd mind answering a few quick questions about the service you've received today. This will help to ensure that our customer service will continue to meet as well as exceed our guests' needs. Thank you in advance for your participation. I look forward to assisting you in the future!


We appreciate your continued loyalty to the Starwood Preferred Guest program and welcome any further questions or concerns. Please feel free to contact us at [email protected].


Best Regards,


XXXXXXXXXX
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide


www.starwoodhotels.com


More awards than any other hotel program throughout the Freddie Awards 20-year history, including 10 wins in 2007.

allset2travel Mar 5, 2009 2:26 pm

Need help with Hilton staus match
 
I have searched and read the entire thread started by gleff to no avail.

I would like to request Hilton to status match my Marriott Platinum, and would appreciate current contact such as email address, telephone #.

Note: many if not all LINKS provided at the beginning of this thread are no longer valid.

Appreciate your info.

MCruler Mar 27, 2009 3:20 am

Anyone ever tried to get matched to Raffles Ambassador status? Any experiences with that status?

MC

lucky9876coins Apr 26, 2009 4:22 pm

Does anyone know what the cutoff date is for status matching to Hyatt as far as status being valid for all of next year? I've heard August 1, but wanted to confirm....

Thanks!:)

hhoope01 Apr 28, 2009 4:35 pm

Check out posts #212 (the question) and #214 (the answer) in http://www.flyertalk.com/forum/hyatt...-thread-6.html

echohorn May 12, 2009 8:04 pm

how to HHonors match without fast tracking
 
Does anyone know of a way to match Hyatt/SPG top tier to HHonors Diamond without doing a "fast track"?

Thanks!


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