Got no miles cause I was not on Manifest?
#1
Original Poster
In Memoriam




Join Date: May 1998
Location: Seattle
Programs: Ephesians 4:31-32
Posts: 10,690
Got no miles cause I was not on Manifest?
When I noticed a NW trip I had taken in November hadn't shown up on my FF account, I began tracing it. After much checking I found that I hadn't goten the miles because I did not show on the manifest and that the return portion of my ticket had not been used. (I know I got home...sure didn't walk.) Well not getting the miles is one thing but my husband would have been very disappointed not to get my insurance had the plane crashed. I had the ticket stub so I can work it out, but it is a little scary. This ever happen to anybody else?
#3
Original Member, Moderator: Hotel Deals and MilesBuzz




Join Date: May 1998
Location: Washington, DC
Posts: 14,291
Punki,
Simply mail the boarding passes with a short letter to Northwest Customer Service. The address is on the back of your mileage statement or email me if you need it.
Simply mail the boarding passes with a short letter to Northwest Customer Service. The address is on the back of your mileage statement or email me if you need it.
#8
Original Member




Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
for UA flight numbers with UA as carrier (no code-share) an email to mileage-plus (on their website) was always sufficient: ticket number, flight number and date, name, mileage-plus-number.
It was always confirmed in 3 working days and appeared then on the next statement.
It was always confirmed in 3 working days and appeared then on the next statement.
#9
Original Poster
In Memoriam




Join Date: May 1998
Location: Seattle
Programs: Ephesians 4:31-32
Posts: 10,690
Guess I wasn't clear. Makes no difference what I show or say---according to airline records I wasn't on flight. They say "TICKET WASN'T USED". They want me to use that ticket. Like I didn't exist
#11
Original Member
Join Date: May 1998
Location: Arizona
Posts: 213
Punki: The situation happen to me 3 times last year. All when I was flying connections and on international flights. I sent the stub in with a short letter and things work out. Like I said, get used to it and let your husband worry about if someone with a private jet is flying you around. :-)

