How does Points.com really work?
#1
Original Poster
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
How does Points.com really work?
I just opened an account with points.com and trying to exchange miles from DL,UA ect to my AA miles. First I noticed that my AA account in POints.com is of a big fat zero where the other programs have miles (i might have to check on these miles too). wondering if this service is reliable and has anyone successfully used this?
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Al
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Al
#2

Join Date: Mar 2001
Location: Austin, TX -- AA Life Platinum; QF Life Silver; UA Silver
Posts: 5,467
I had that problem as well, I ended up removing AA, but when I tried adding it again it said the # was already in the system. (apparently delete doesn't really delete your info... :/ ) I've called/emailed/chatted with their customer service people three times now and they can't seem to remove/readd AA; now I've missed out on the conversion from Alaska since they upped the minimum 


