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DL: Insane Fare Match!!!!

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Old May 29, 2001 | 2:39 pm
  #16  
 
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Old May 29, 2001 | 2:46 pm
  #17  
 
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fokker50, thanks for posting the specific days and flights.

Would others, successful in finding working flights please pass on the data?

I found RDU to LAS Jun 19 DL 1573 and DL 793 returning Jun 26 DL 856 and 926. 81.50 at ITN.
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Old May 29, 2001 | 2:52 pm
  #18  
 
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Thanks for the hot tip everyone! I snagged a PVD-SJC-PVD via CVG both ways on ITN for $78.50. Flyertalk is awesome!
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Old May 29, 2001 | 2:53 pm
  #19  
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( I just had a closer look!
TW and HP have published a COMPANION fare!
And main passaneger must have a much more expensive ticket!



[This message has been edited by fokker50 (edited 05-29-2001).]
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Old May 29, 2001 | 2:57 pm
  #20  
 
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As I was trying to book an MCO-LAS flight, the fare jumped from $35.30 each way to $187.50 each way. Looks like this is over folks. :>(
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Old May 29, 2001 | 3:05 pm
  #21  
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My days for bwi-las were in September and a co-worker got it in early August. However, I just rechecked the same dates, and it's gone. Sorry.
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Old May 29, 2001 | 5:21 pm
  #22  
 
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Low fares are all gone. Pow!
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Old May 29, 2001 | 7:32 pm
  #23  
 
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I booked it for 4 pax on itn. Then, they called me; they couldn't issue e-tix for more than the person on the cc, and they were verifying I'd take paper tix. And by then, of course, the fare was no longer available. So now they are going to see what Delta will do. Any bets?
I booked it in good faith, so I hope they honor it.
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Old May 30, 2001 | 7:59 am
  #24  
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That and $20,000 will get you some really great benefits on Delta.

Originally posted by danM:
I just got an OAK->BWI for $86 (on ITN).
at this rate, I could make medallion level
for what, $400?

Dan


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Old May 30, 2001 | 9:52 am
  #25  
 
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Here's a follow-up of what happened to my Delta booking on itn mentioned above:
ITN/AmEx/getthere called me at 8 am today. They said they could not issue me the tickets because Delta had incorrectly loaded the fares. They said they talked to Delta, and that Delta would not issue a waiver for the tix.
Then I called Delta. They said that the travel agency's delay was what caused me to not get the fare. Remember, to purchase on ITN, one enters the cc info and then clicks "purchase"--I had done this.
So, should ITN issue me the tickets anyway, as Delta has implied?
And if the issue is that the fares can change before the website issues the tickets, does that mean we have no guarantee that the price will be the same as when we clicked that "Purchase" button?
BTW, I don't see this as a $0 Hilton deal; I was paying several hundreds of dollars for these seats.
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Old May 30, 2001 | 10:02 am
  #26  
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Until it is issued, it is not a ticket. Period. Happens even on Delta site.

For example, you are looking at and about to book the last L fare. You wait a few minutes, then get around to it. Someone else just bought it. Gone. Zip Over

Or better example. There is one SEAT left on the plane, of any fare. Assume this one is a full Y fare. Same situation. Across the country some other guy hits the button and buys it. It is gone. end of story.

Sorry, but reality is a kick in the ... sometimes. They do not owe you anything.

ESPECIALLY IF THE FARE WAS NOT EVEN SUPPPOSED TO BE THERE.
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Old May 30, 2001 | 10:21 am
  #27  
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NoStressHere,

I think your analogies are way off track. This isn't a case of missing out on the last seat, or even missing a fare because it was changed.

At the moment ErthCrclr clicked "purchase" and received confirmation, the ticket was purchased at the fare that was offered (in error or not) through an authorized agent of Delta. It is irrelevant to the purchase that the agent or airline had a policy that required that paper tickets be isssued rather than etickets, causing a delay beyond the time the fare was pulled. A contract was made and is now being broken, IMHO.

[This message has been edited by dhacker (edited 05-30-2001).]
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Old May 30, 2001 | 10:55 am
  #28  
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Originally posted by dhacker:
At the moment ErthCrclr clicked "purchase" and received confirmation, the ticket was purchased at the fare that was offered (in error or not) through an authorized agent of Delta. It is irrelevant to the purchase that the agent or airline had a policy that required that paper tickets be isssued rather than etickets, causing a delay beyond the time the fare was pulled. A contract was made and is now being broken, IMHO.
I'm not sure that's true. At the moment he clicked "Purchase", he requested that ITN.net buy the ticket at that price (he did not buy the ticket at that instant, but requested that it be bought). The problem is ITN.net was diddling around and by the time it got around to buying the ticket, it was gone.
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Old May 30, 2001 | 11:22 am
  #29  
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OK. But then ITN should make good on it.

The offer was made and accepted by the customer. At that point, the customer could no longer back out so there was probably a contract. Perhaps the contract was with ITN, but I think that since they act as an authorized agent of Delta, the contract would be enforceable against Delta. Either way, Delta may get, and in my opinion deserves bad publicity for no honoring their offer fares.
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Old May 30, 2001 | 12:54 pm
  #30  
 
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I agree that this appears to be ITN's problem. And I find it disturbing that ITN would try to mislead you by saying Delta is not honoring the "incorrectly loaded" fare, when Delta clearly is. The ITN site makes it clear that in the event they cannot e-ticket, their "first priority is to issue the ticket for the fare quoted" even if it means paper. There is no reason why they shouldn't have just gone ahead and paper ticketed the rest of your party, since they have already informed you in no uncertain terms on the booking page that paper tickets will be issued for pax not corresponding to the name on the CC.

While they really have no "legal" obligation to you as fares are technically not guaranteed until ticketed, it really is their mistake for taking so long to ticket and they ought to provide you the tickets as a good faith measure.
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