Amer Air Chat Board is Down
May 16, 2001 | 3:43 pm
#1
Original Poster
Join Date: Sep 2000
Location: Plano, TX
Posts: 113
Amer Air Chat Board is Down
Have tried for the last hour to use the AA Chat board, but all I get is a freeze on the selection. Other boards come up ok.
Hey doc, any answers or help in getting it fixed?
Thanks
Hey doc, any answers or help in getting it fixed?
Thanks
May 16, 2001 | 4:13 pm
#3
Join Date: Sep 1999
Location: Bay Area
Programs: AA, Hilton, Hyatt
Posts: 544
Same here, wanted to go into AA chat area to post a ques, but didn't succeed after 5 trys, so figured to try other areas. Looks like other areas are ok except a bit slow (but maybe just my connection?)
May 16, 2001 | 9:25 pm
#8
Original Poster
Join Date: Sep 2000
Location: Plano, TX
Posts: 113
Its 10:23 PM in Plano, TX (Dallas) and still NO word on what is going wrong with the AA Chat Room.
Has Talkflyer lost site of "Customer Service"?
No announcement. No front end bulleton warning. Nothing.
As an IT Tech professional, there are a dozen ways in which a website can alert and notify its customers of problems.
After several hours and NO WORD, it looks like Talkflyer is teaching us all about what poor customer service is.
Randy, are you there? Does your staff care?
Not a word to YOUR customers!!!
That does suck!!!
Has Talkflyer lost site of "Customer Service"?
No announcement. No front end bulleton warning. Nothing.
As an IT Tech professional, there are a dozen ways in which a website can alert and notify its customers of problems.
After several hours and NO WORD, it looks like Talkflyer is teaching us all about what poor customer service is.
Randy, are you there? Does your staff care?
Not a word to YOUR customers!!!
That does suck!!!
May 17, 2001 | 7:20 am
#12
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,217
Apparently there have been problems with access for a couple of days.
FYI... not sure because I have not checked yet, but did you post this in the Flyertalk Technical Issues forum? I know Randy's team checks that forum frequently... not sure they would look in The Buzz for technical problems.
William
FYI... not sure because I have not checked yet, but did you post this in the Flyertalk Technical Issues forum? I know Randy's team checks that forum frequently... not sure they would look in The Buzz for technical problems.
William
May 17, 2001 | 7:49 am
#13
Original Poster
Join Date: Sep 2000
Location: Plano, TX
Posts: 113