Appaling check-in agent. Should I complain?
Jan 8, 2001 | 9:33 am
#31
Join Date: Oct 2000
Location: Memphis, TN USA UA 1K, NW Platinum, AA Gold, Starwood Platinum, HHonors Gold
Posts: 701
The AMEX Platinum is by Invitation Only, but as Law Lord stated, they may indeed send you one if you meet their basic crtieria.
It used to be (and still may be)
2 years of membership with stellar payment history
income of at least $100,000 USD per year
A stellar credit report with no late reportings or payments over 30 days late.
This is what I remember, there may be more, and as I said they may have made the maderequirements more easily met.
It used to be (and still may be)
2 years of membership with stellar payment history
income of at least $100,000 USD per year
A stellar credit report with no late reportings or payments over 30 days late.
This is what I remember, there may be more, and as I said they may have made the maderequirements more easily met.
Jan 8, 2001 | 10:31 pm
#32
Join Date: Sep 2000
Location: HKG
Posts: 566
For what it's worth, I had been using a UK issued Gold Amex occasionally for a couple of years and suddenly received the offer of the Platinum. No way was...er...that should be is... my income 100,000+, but I gather from a few conversations, the computer trawls the bills looking for a decent payment history and regular overseas charges...
Jan 9, 2001 | 5:18 pm
#33
Join Date: Jun 2000
Location: Pismo Beach, CA
Programs: Marriott Lifetime Platinum Elite, UA Premier 1K, TAP Silver, Hyatt Discoverist
Posts: 1,546
In the USA the Amex Platinum Card is NO LONGER by invitation only. You can apply for it and it's not hard to get. We have a newer product, the Centurion Card. It gives you elite memberships (first tier only) in several FF programs among other benefits for only US$1000 per year! You have to spend (and pay off) about $150,000 a year--just called them so I know I could never get one!
Nobbi
Nobbi
Apr 15, 2001 | 6:07 pm
#35
Original Poster
Join Date: Jul 2000
Location: AUH
Posts: 8,638
Forgot to post that I did get a very apologetic letter from their station manager at LHR and he included on the letter that "internal discipline procedures" had been "instigated".
And that wasn't just empty talk either; When checking in at LHR for my flight back home, I noticed she was no longer serving First Class, but Economy Class this time. (and should stay there too
)
And that wasn't just empty talk either; When checking in at LHR for my flight back home, I noticed she was no longer serving First Class, but Economy Class this time. (and should stay there too
)
Apr 15, 2001 | 7:23 pm
#36
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Originally posted by stargold:
...2. When I hand her the wrong part of the ticket (the itinary card) she glares at me with the "are you stupid or what" look and then says loundly, "Sir, this is NOT a ticket."...
...2. When I hand her the wrong part of the ticket (the itinary card) she glares at me with the "are you stupid or what" look and then says loundly, "Sir, this is NOT a ticket."...
Apr 15, 2001 | 8:54 pm
#37
Join Date: Feb 2001
Location: NRT/SJC/SFO
Posts: 526
Good ending, stargold.
If it should have happened at NRT, I guess nothing good would be resulted, because most of ground staffs there at NRT are contractors (except JAL staffs, I guess) and it is known ANA Japan side don't take issues of ground staff quality seriously.
If it should have happened at NRT, I guess nothing good would be resulted, because most of ground staffs there at NRT are contractors (except JAL staffs, I guess) and it is known ANA Japan side don't take issues of ground staff quality seriously.
Apr 15, 2001 | 10:12 pm
#38
Join Date: Jun 1999
Location: NYC/LA
Programs: DL DM, UA Silver, Marriott Titanium/LTP, Hilton Diamond
Posts: 9,810
But actually, my experience with Japanese ground staff and F/As has always been excellent... much better than most of my encounters in the US or Europe.
Apr 18, 2001 | 2:09 am
#39
Suspended
Join Date: Sep 2002
Location: Copenhagen
Programs: British Airways Gold (oneWorld Emerald), Starwood Preferred Guest Platinum
Posts: 1,713
I think it might just be that foreigners are treated better by staff than natives.
I think I would say that I am treated with much more respect (well kindness rather, I guess) when dealing with staff at e.g. LHR, EWR or ORD than in CPH and ARN.
------------------
Goldlust
[This message has been edited by Goldlust (edited 04-18-2001).]
I think I would say that I am treated with much more respect (well kindness rather, I guess) when dealing with staff at e.g. LHR, EWR or ORD than in CPH and ARN.
------------------
Goldlust
[This message has been edited by Goldlust (edited 04-18-2001).]
