Long-term customer acknowledgment?
#1
Original Poster
Join Date: Dec 2000
Location: Houston, TX (HHonors Gold)
Posts: 365
Long-term customer acknowledgment?
I know that FF programs aren't any more than about 20 years old (not sure about frequent-stay programs), but I note that my 10th anniversary with OnePass is coming up, and I wondered if anybody ever received any anniversary/longevity acknowledgments ("Here's a little something for you, our loyal customer, for being in our super-duper Diamond Medallion Platinum level for 15 years" kind of thing).
#2
Join Date: Oct 1999
Location: Allentown, PA USA
Programs: Northwest-millionair; Marriott, lifetime gold
Posts: 578
Unlikely, in my experience. I have belonged to several since they began... since around 1983.
Interestingly, I was mostly flying then USAIR when ff programs began to spread. US AIR resisted them successfully for several years, during which I switched to Republic and then NW and went on to log 3.5 million. I wonder if USAIR ever calculated how much they lost by their early hostility to the programs.
Interestingly, I was mostly flying then USAIR when ff programs began to spread. US AIR resisted them successfully for several years, during which I switched to Republic and then NW and went on to log 3.5 million. I wonder if USAIR ever calculated how much they lost by their early hostility to the programs.
#3
Join Date: Feb 2001
Location: Raleigh, NC, USA; AA Executive Platinum (4 million miler), US Chairmans Preferred, NW Platinum Elite;
Posts: 95
I think it varies by airline and travel patterns. Just being a long term member doesn't really mean anything unless you've also flown a lot. It's business that gets the airline's attention.
I've been a member of United's Mileage Plus since its inception, yet my guess is that I've flown maybe 20-30 segments on United during that period. That's not very many when last year alone I did about 350 segments in other programs.
But in answer to your question, last year, one day, I returned home from work to find a little package on my doorstep that had arrived FedEx. I opened it up to find a limited edition bottle stopper made especially for American Airlines, with a card thanking me for my "millions of miles." There wasn't any visible occasion for this - just an unexpected surprise.
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/swaggie
I've been a member of United's Mileage Plus since its inception, yet my guess is that I've flown maybe 20-30 segments on United during that period. That's not very many when last year alone I did about 350 segments in other programs.
But in answer to your question, last year, one day, I returned home from work to find a little package on my doorstep that had arrived FedEx. I opened it up to find a limited edition bottle stopper made especially for American Airlines, with a card thanking me for my "millions of miles." There wasn't any visible occasion for this - just an unexpected surprise.
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/swaggie




