LatinPass : Don 't Panic

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Oct 4, 2000 | 10:03 am

Sydneyjb

Original Poster

Join Date: Jan 2000

Location: Tempe,Az,USA

Posts: 472

LatinPass : Don 't Panic

Please note :I have found out that Due to flooding on LeJeune Road, LatinPass may not answer their telephones today 10/04/2000.

Oct 4, 2000 | 10:21 am

MileTex

Join Date: Feb 2000

Location: AS-100K, AA-Plat 7 Mil, UA-Plat 2 Mil, BA - Silv., KLM/AF- Plat, Bonvoy-Plat.

Posts: 824

Thanks for letting me know that. Just called twice today and no answer. I thought the worst had happened.

Oct 4, 2000 | 10:55 am

craz

Suspended

Join Date: Nov 1999

Posts: 24,150

most of Miamii is shut down, 14 inches of rain.

Oct 4, 2000 | 11:46 am

flymetothemoon

Join Date: Jan 2000

Posts: 200

thanks for the heads up. i was gonna call today. i'll try tomorrow.

Oct 5, 2000 | 10:14 am

craz

Suspended

Join Date: Nov 1999

Posts: 24,150

Before everyone keeps calling back,keep in mind that MIA got 18" of rain and the word is it'll take close to a week till is normal again and that the waters recide.

Oct 9, 2000 | 3:11 pm

dhacker

Join Date: May 1998

Posts: 3,069

Does anyone know if LP is up and running again? I just tried to call without success.

Oct 9, 2000 | 7:27 pm

vindesante

Join Date: Oct 1999

Location: Massachusetts

Posts: 452

Dave, I would imagine they are closed for Colombus day today.

Oct 10, 2000 | 11:53 am

cesco.g

FlyerTalk Evangelist

Join Date: Oct 1999

Posts: 11,867

I called them this morning:
Good news: They are up again.

Bad news: My request for award travel reservations, faxed in on 15 Sept, has still not been answered!

Oct 10, 2000 | 2:57 pm

Phil

Join Date: Oct 1999

Location: Allentown, PA USA

Programs: Northwest-millionair; Marriott, lifetime gold

Posts: 578

Yes, Latin Pass is open. An for the 14th week straight they have "not heard yet from
Avis" about my one remaining credit for the 500k.

By the way,what can be the possible rationale for faxing in a request accompanied by picture id just to find out if a particular date is available for an award ? Is there any other airline in the world that uses such a cumbersome and annoying system ? It can take MONTHS until a date is secured in this system!

Oct 11, 2000 | 10:09 am

#10

plantlady

Join Date: May 2000

Location: Colorado Springs, CO USA

Posts: 28

Does LP have to hear from the airline/hotel/rental agency directly, even if you submit all the required documentation?

Oct 11, 2000 | 12:14 pm

#11

Phil

Join Date: Oct 1999

Location: Allentown, PA USA

Programs: Northwest-millionair; Marriott, lifetime gold

Posts: 578

Yes, Latin Pass "verifies" everything that did not post by sending electronic copies of the original contract and receipt (hotel or car rental). They do not necessarily do this promptly, nor do the car rental agencies answer promptly. Latin Pass has had my car rental documents for three months. Either they have delayed sending them, or Avis has delayed answering. In any event, the one car rental (in Panama City)I need to complete the 500k promotion has not yet posted, although the rental was in June.