AA.COM - Totally USELESS!!!!
#1
Original Poster
Join Date: Jul 2000
Location: Dallas/Ft. Worth, TX AA PlatPro, BA Gold, Hyatt Globalist, Marriott Lifetime Platinum,
Posts: 307
AA.COM - Totally USELESS!!!!
For all of you having trouble with AA.COM
email [email protected]
He is the one to talk to to get results.
I Hope everyone will take the time to email him and tell him what a joke AA.COM is!
[This message has been edited by AAdvantageGuy (edited 09-08-2000).]
[This message has been edited by AAdvantageGuy (edited 09-08-2000).]
email [email protected]
He is the one to talk to to get results.
I Hope everyone will take the time to email him and tell him what a joke AA.COM is!
[This message has been edited by AAdvantageGuy (edited 09-08-2000).]
[This message has been edited by AAdvantageGuy (edited 09-08-2000).]
#2
Join Date: Mar 2000
Location: California
Programs: AA EXP 5 Mil, UA Global Services, BA Gold, DL Diamond, SPG Plat75, Hilton Diamond
Posts: 1,231
Who is he ([email protected])? Could you please inform us his title/role/ responsibility.
AA.com has been a terrible problem lately
Thanks!
AA.com has been a terrible problem lately
Thanks!
#5
Join Date: Jul 2000
Posts: 146
I've found that often when "aa.com" is closed for maintenance, you can still get through to "americanair.com"
One problem I have with AA.com is that I can never get through to their "gates and times" feature. The page never fully loads. I used to have the same problem with Continental's site.
The seat selecter feature at AA.com has a few quirks to it. My browser normally has no problem with java, but I have to load the non-java version with the AA seat maps. Also, once I've selected seats for all the segments of my trip, I have to go back to the first one to confirm the last one.
Anyway, aa.com has some handy features, and in general I'm fairly pleased.
One problem I have with AA.com is that I can never get through to their "gates and times" feature. The page never fully loads. I used to have the same problem with Continental's site.
The seat selecter feature at AA.com has a few quirks to it. My browser normally has no problem with java, but I have to load the non-java version with the AA seat maps. Also, once I've selected seats for all the segments of my trip, I have to go back to the first one to confirm the last one.
Anyway, aa.com has some handy features, and in general I'm fairly pleased.
#7

Join Date: May 2000
Location: Lincoln, NE (OMA or LNK)
Programs: UA, AA, DL, Starwood/Marriott, Hilton, IHG
Posts: 1,345
It is sad when the only way to get a booking online with AA is from a site other than American's. I thought things would improve when Crandall left, but it appears that 'business as usual' is the daily bread!

