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Old Nov 5, 1998 | 9:17 am
  #1  
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Location: Chicago, IL (2 miles from ORD)
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Blacklisting

Watch out if you have a bad temper! If you have very bad conduct while in flight, an article I read this week stated that BA might start blacklisting. Already one airline has banned several passengers and the blacklisting might take the form of an international database that all airlines could access. However, the article stated that certain legal problems might prevent the airlines from implementing blacklisting. It is becoming apparent that airlines are going to be much more strict with unruly passengers.
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Old Nov 5, 1998 | 11:49 am
  #2  
Commander Catcop
 
Join Date: May 1998
Posts: 10,259
I sometimes have a firey temper like my cats when they get their tails stepped on. So I
better control it!

Curious to know how Merry Flyer feels about
his favourite Airline's reported move to Blacklist. CATMAN
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Old Nov 5, 1998 | 12:13 pm
  #3  
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I saw a guy with the personality of a angry rattlesnake, giving a DFW Delta agent hell. I later learned that the guy had been banned from flying American. This was the first time I had heard of an airline refusing service to someone. From what I witnessed that night, it was well justified.
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Old Nov 5, 1998 | 1:01 pm
  #4  
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Location: London,UK. Ok, about 100 miles from London really, but how many Americans know where Market Harborough is?
Posts: 409
Aubie, there is a bit of backgound to this, and a as we all know I love background....

Last week a Stewardess on an AirTours (UK charter airline - to be avoided at all costs) flight from Spain to the UK was attacked by a passenger wielding a broken vodka bottle.

The stewardess had to have 20+ stiches and is scarred for life.

Big Dick (Branson) looking for free publicity as always (the vendetta continues) said that he wanted to start a data-base of passengers to be barred for life from all flights by UK carriers.

A good idea if you ask me (not that you did)!
MF



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Old Nov 5, 1998 | 1:14 pm
  #5  
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Join Date: May 1998
Location: Texas, U.S.A.
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A United manager at London Heathrow told me that they do maintain a "blacklist", but only for those who commit an offence that requires police/courts intervention.
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Old Nov 6, 1998 | 1:09 am
  #6  
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Location: London,UK. Ok, about 100 miles from London really, but how many Americans know where Market Harborough is?
Posts: 409
At present each airline maintains its own "blacklist", they do not share information.

The current discussions are to create a UK-wide "blacklist".
MF

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Old Nov 6, 1998 | 6:07 am
  #7  
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Location: CT (NYC Suburbs), Gulf Stream, FL
Programs: United Premier 1K, American AAdvantage Gold
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frequent flyers beware. all majors keep detailed files on their elite members. that favor you think they did with a waived fee or whatever.....is in your record. at some point they will bring these things up to you if you ask for too much. the data they have is scary. another issue....if you have an unhelpful telephone agent, they will frequently document yur record to protect themselves by claiming you were aggressive or abusive. this "blacklisting" process goes much deeper than just highlighting onboard incidents.
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Old Nov 6, 1998 | 11:24 am
  #8  
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Location: Chicago, IL (2 miles from ORD)
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I know the airlines document all discussions regarding a flight in a log that is associated with the ticket number, but I did not know that the airlines transfer these logs to our FF account. I saw my ticket log once and it was 4 pages!

Does anyone know if they actually review the logs? It is one thing to have them, but I would think it would expensive to review everyone's entire log history.
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Old Nov 6, 1998 | 11:39 am
  #9  
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Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
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UA: Any on-line-employee can at least:

* check your flight-pattern (at the least the current year and one year before) looking at your mileage-plus-account (if he/she wants so)
* check your profile (status, credit cards, flight preferences)
* on the profile they can make special notes (I know they can, I don't know what they "usually" will put there: why don't they put there the newly requested info on "the Relativ to be informed in case of an emergency"?).
Rudi is offline  


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