MCI 25K!
#1
Original Poster
Join Date: May 1999
Posts: 346
MCI 25K!
Well, I think this is great news!!!!! I just spoke with Brandon from MCI and explained that I would like to stay with MCI but would like to get the 25K promo again without having to cancel and resign otherwise I was switching to AT&T. So, he spoke with his supervisor and got the okay to do it so I would remain with MCI. This rep is fantastic, he eliminated my account and re-entered as a new account so I could get my miles! You will get a new MCI calling card and PIN but it seems worth it for the miles!
[This message has been edited by Rosemarie (edited 03-26-2000).]
[This message has been edited by Rosemarie (edited 03-26-2000).]
#2
Join Date: Apr 1999
Location: Oak Park, IL
Programs: AA 2 MM LIfetime Platinum, SPG Platinum, Hilton Silver, BA
Posts: 3,585
do you know code was used? I "reissued" several numbers but had one that wasn't giving me miles. I e-mailed and was told the account was not eligible. I called and got a rep who said Illinois wasn't eligible. I got off the phone and called back and spoke to someone who said everything was listed and I should have gotten the miles. So we will see.The code I got was ZAT5 which should give me 2500 over 10 months.
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DtG
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DtG
#3
Original Poster
Join Date: May 1999
Posts: 346
I spoke with the MCI agent and its the same deal as last time, 5K for 5 months. From reading the last posts, I noticed that it depends on the customer service rep that you get and often times you get different answers. Brandon just signed me up. It was the old code from before, Z25 (I'll look it up and post it). Contact Brandon at his email and based upon my experience, you should get the 25K regardless of where you live.
#4
Original Poster
Join Date: May 1999
Posts: 346
http://www.mileageworkshop.com/phone.html
The code for American Airlines is Z25A. The rest are posted at the link above. He did offer me the 10K and said that the 25K promo expired. I just stated that I wanted the same deal, 25K per phone number or I would switch. He and his supervisor understood that if they wanted to keep me, I wanted 25K and knew all I had to do was switch for one month and go back to MCI. Why fool around, just delete my account, start fresh again, and I stay with MCI then we're both happy. It worked! Now to see if they post!
The code for American Airlines is Z25A. The rest are posted at the link above. He did offer me the 10K and said that the 25K promo expired. I just stated that I wanted the same deal, 25K per phone number or I would switch. He and his supervisor understood that if they wanted to keep me, I wanted 25K and knew all I had to do was switch for one month and go back to MCI. Why fool around, just delete my account, start fresh again, and I stay with MCI then we're both happy. It worked! Now to see if they post!
#8
Join Date: Oct 1999
Location: Southeast Texas
Posts: 66
I got a verbal commitment from a supervisor - have the name somewhere - for 25k for switching back to MCI but then got an email saying only eligible for 10k and apologizing for inconvenience and mistaken information I'll probably stay long enough to get the first 5k all at once and be looking for a better deal in the meantime. However, even though I eventually ended up with over 25k Northwest miles with Sprint they were really really really a pain to deal with!
#11
Join Date: Nov 1999
Posts: 258
hi. i email brandon today, and here is the exact response i received the same day..
"Let me explain, it won't work. The 25k promo ended over a month ago, now
there are new promos however I cannot call people back from e-mail. If you
would simply call 1-800-444-3333 I'm sure someone there will gladlly post
some extra bonuses just for staying...
Sorry,
Brandon"
is the mci 25k promo with AA (code: z25a) really over? oh well.. guess it was only good while it was available..
"Let me explain, it won't work. The 25k promo ended over a month ago, now
there are new promos however I cannot call people back from e-mail. If you
would simply call 1-800-444-3333 I'm sure someone there will gladlly post
some extra bonuses just for staying...
Sorry,
Brandon"
is the mci 25k promo with AA (code: z25a) really over? oh well.. guess it was only good while it was available..
#14
Join Date: Nov 1999
Programs: UA, DL, AA, Sutherlands Lumber
Posts: 7,356
Tried 800-444-3333 per Brandon in this thread. The rep said I'd already gotten 25K Delta miles and he couldn't give any more. Anybody had any better luck? What are the new promos for retention which Brandon alluded?
#15
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I just called MCI. I've been a cistomer, with 4 lines, since November 1998. I told them that AT&T had made an offer to me to switch, and asked what they would do to keep me. They offered 15,000 Delta miles over 5 months (in a complicated form, but who cares). I took it. I didn't want to switch anyway!
Bruce
Bruce