I spoke with Beata this morning briefly and she was supposed to get back to me later in the day but never did after she could review my file; I never did anything but order travelers cheques using another bank's credit cards; no phony names, apartment numbers, etc. But I still received "the letter" yesterday. If they cross-referenced addresses with Chase accounts, they'd have easily seen that I have 3 accounts with Chase and have been doing business with them close to 20 years now..

The gist of our brief conversation was that they were dumping customers because of Chase's perceived fraud problems with anyone who apparently ordered more than one travelers cheque order. She claimed that they were calling all customers to say an order was not being shipped or they were being dumped because of suspected fraud but I received no call, and there was no fraud.

I'll post what happens when I do finally hear back from her. I expect to be reinstated since I'm a long-time Chase customer and there is no fraud going on here; or I will cancel my Chase accounts..

I spoke with Beata this morning briefly and she was supposed to get back to me later in the day but never did after she could review my file; I never did anything but order travelers cheques using another bank's credit cards; no phony names, apartment numbers, etc. But I still received "the letter" yesterday. If they cross-referenced addresses with Chase accounts, they'd have easily seen that I have 3 accounts with Chase and have been doing business with them close to 20 years now..

The gist of our brief conversation was that they were dumping customers because of Chase's perceived fraud problems with anyone who apparently ordered more than one travelers cheque order. She claimed that they were calling all customers to say an order was not being shipped or they were being dumped because of suspected fraud but I received no call, and there was no fraud.

I'll post what happens when I do finally hear back from her. I expect to be reinstated since I'm a long-time Chase customer and there is no fraud going on here; or I will cancel my Chase accounts..

I spoke with Beata this morning briefly and she was supposed to get back to me later in the day but never did after she could review my file; I never did anything but order travelers cheques using another bank's credit cards; no phony names, apartment numbers, etc. But I still received "the letter" yesterday. If they cross-referenced addresses with Chase accounts, they'd have easily seen that I have 3 accounts with Chase and have been doing business with them close to 20 years now..

The gist of our brief conversation was that they were dumping customers because of Chase's perceived fraud problems with anyone who apparently ordered more than one travelers cheque order. She claimed that they were calling all customers to say an order was not being shipped or they were being dumped because of suspected fraud but I received no call, and there was no fraud.

I'll post what happens when I do finally hear back from her. I expect to be reinstated since I'm a long-time Chase customer and there is no fraud going on here; or I will cancel my Chase accounts..

I'm not surprised that Beata has not gotten back to you yet. I'm guessing that she has had a busy couple of days.

You guys are all a bunch of cheaters trying to steal money from my employer. Why are you picking on me? This kind of thing never happened when I worked for the Registry of Motor Vehicles. I think I'm going to send you all another rude letter tomorrow.
Beata

http://www.flyertalk.com/forum/smile.gif This topic is better than fine in-flight cusine http://www.flyertalk.com/forum/smile.gif I can't say how much I have enjoyed this http://www.flyertalk.com/forum/smile.gif

I just do not know... this should definitly make inflight entertainment.... could show the rest of the world how freaky we are about miles.. we are addicts being pushed by our "airline and partner" pushers...
HELP ME http://www.flyertalk.com/forum/smile.gif

LOL! Keep the fun coming... so much fun.

Sorry if I gave the wrong impression, but I was not trying to say that "Beata Bialecka" was a made-up name. I was just relaying what I thought was an interesting tidbit about the mail-order company that I worked for, not supsicions about Chase.

I am sitting here laughing my head off trying to decide which of my FT friends was clever enough to reinvent her/himself as Beata the Poster Girl.

The wonderful thing is that there are so many of you with whacky and wonderful enough humor to have done so. http://www.flyertalk.com/forum/smile.gif No wonder I keep coming back.

My six sense tells me that the whole story can't be explained by what's happening here. I believe that Chase is practically shutting down its currency to go program due to massive CC fraud. It's probably a CC scheme being investigated right now. IMHO.

http://www.flyertalk.com/forum/smile.gif

Sergio. Would you like to come work in my Department? You would fit right in. As for the rest of you....just TRY and balance your checkbooks this month.
Beata

Here's the bottom line on this (from my second conversation with Beata): Chase doesn't want customers who order more than once or twice a year. Ordering once a month may be allowed but more than that will set off their alarm and you will be told to go elsewhere, buh-bye. Her advice...if you need to order more than infrequently (which in Chase-speak, is once or twice a year), go elsewhere or you'll get "the letter." If you're a longtime Chase customer, they'll cut you a little slack..(maybe they got tired of the multiple names, apartment numbers, etc. that some tried to pull over on them..)

George, Thanks for relaying the results of your conversation with VP Beata. I was lucky enough to get four orders in before getting the infamous letter. It seems obvious that if Chase wants to limit orders, they would have mentioned it on their website. Sending curt letters without explanations is not a good way to win friends and influence people. And if we keep trying to order checks following the instructions on the offer, what would Beata's next step be? Would we get a letter from her boss. Would a nasty phone call be next? It is scarey to think of all the things Beata may have in store for those who try to do business as advertised.

[This message has been edited by Lurch (edited 12-16-1999).]

I don't get it. The website says "every 7 days". If they were only going to allow you to use their service once or twice a year then they should say so. The numerous times I've spoken to customer service reps, I was told over and over that you can only buy them every 7 days. Is is 7 days or is it every 365 days. I would say there is a difference. I am thinking Chase does not need new customers. It will be a cool day in ---- before I'm one.