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Air Miles cancels expiry policy: Dec 2016 (Canada)

Air Miles cancels expiry policy: Dec 2016 (Canada)

Old Dec 1, 16, 4:33 pm
  #1  
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Join Date: Sep 2010
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Air Miles cancels expiry policy: Dec 2016 (Canada)

Air Miles cancels expiry policy


http://www.cbc.ca/news/business/air-...licy-1.3877319
jerry305 is offline  
Old Dec 1, 16, 10:06 pm
  #2  
 
Join Date: Mar 2016
Location: Canada
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I'm surprised it even registered on here. Haha. Air Miles doesn't seem to be a big contender as a Loyalty program anymore.
jayta78 is offline  
Old Dec 1, 16, 10:16 pm
  #3  
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Originally Posted by jayta78 View Post
I'm surprised it even registered on here.
Came by a few months ago. http://www.flyertalk.com/forum/miles...zz-canada.html
mahasamatman is offline  
Old Dec 2, 16, 10:54 am
  #4  
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Originally Posted by jayta78 View Post
I'm surprised it even registered on here. Haha. Air Miles doesn't seem to be a big contender as a Loyalty program anymore.
Gosh, I hope it isn't the favoured program of any experienced loyalty points collectors / credit card churners.

But certainly many of us have had to help out a few family members and friends with their expiring Air Miles accounts.

And, most of the Air Miles I've earned have been from American Express card churns. If they keep offering, I'll keep enrolling.
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Old Dec 2, 16, 11:45 am
  #5  
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From Air Miles' parent company filing with the SEC:

At this time LoyaltyOne anticipates the amount of the expected charge to be between USD $180 million and $250 million.

Going forward, LoyaltyOne will adjust the value proposition to collectors to offset the lost economics resulting from a reduction in the breakage rate estimate and to maintain, as closely as possible, the economics of the AIR MILES reward program prior to cancellation of the expiry policy.

https://www.sec.gov/Archives/edgar/d...88/form_8k.htm
jerry305 is offline  
Old Dec 2, 16, 12:23 pm
  #6  
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I feel for the multitude of member who rushed to use their points for overvalued travel and merchandise they didn't want to need. Talk about a way to alienate a good percentage of your collectors.
tcook052 is offline  
Old Dec 2, 16, 12:27 pm
  #7  
 
Join Date: Nov 2013
Location: Bracebridge, ON
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Time to talk about a class action representing everyone who used there miles in a rush at a lower value than they should have?
I know a few people who were saving for travel and spent them on merchandise instead to avoid expiry.
rstruthe is offline  
Old Dec 2, 16, 12:55 pm
  #8  
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"Going forward, LoyaltyOne will adjust the value proposition to collectors".

I expect that the number of Air Miles required for any reward will spike, maybe even before January 1.
jerry305 is offline  
Old Dec 3, 16, 6:53 am
  #9  
 
Join Date: May 2010
Posts: 157
I am so angry with Air Miles! I have been saving for several years in order to accumulate enough miles for a trip to Asia. I was going to lose about 2000 miles on December 31, and another 1000 in the spring. To see use the miles before expiry, I wound up using them to purchase car rentals in Las Vegas and Florida. The physical rewards that were offered were ridiculous and overpriced. I really did not want gourmet toasters or espresso machines!

So now, 30 days before the expiration policy was about to come into effect, they reverse their decision, and thousands of collectors are sitting with junk they didn't want, but bought to use up their hard-earned Miles!
dorif is offline  

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