Can DL, UA and AA really call them "miles" anymore?
#16
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
#17
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
You probably can't remember to how you first learned what miles meant, and so you're not from that perspective. The only reason it seems misleading to you is because you got used to miles meaning one thing and now they're going to mean something else (in some cases). But you probably forget that the meaning of miles was not obvious to you before you started into collecting them.
Meanwhile, even if you know that the meaning of miles is on the earning side rather than the redeeming side, how useful is it still, when some airlines give you cabin and/or status bonuses (that mean you get far more than 1 airline mile per mile flown), while other airlines pay only a tiny fraction of the mileage flown on the lowest fares (if any at all on the very lowest fares! ).
So if the meaning of airline "miles" was ever anything more than an arbitrary unit of (supposed) value, that must have been very long ago indeed (before anything that I mentioned in the previous paragraph started).
Last edited by sdsearch; Dec 6, 2015 at 12:01 pm
#18
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
its kind of following in footsteps of capitalone
and at least one airline says they want most miles to be from credit cards
after first creating award levels up to millions of miles for a flight
BUT they do still use miles for status, i guess targeting incremental/status runs
and at least one airline says they want most miles to be from credit cards
after first creating award levels up to millions of miles for a flight
BUT they do still use miles for status, i guess targeting incremental/status runs
#20
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Join Date: Jul 1999
Location: ORD/MDW
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I've already wasted too much time thinking about this. Get over it.
#21
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Original Poster
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,152
Indeed!
I agree with others in that I don't see how it matters what they label their loyalty currency/scrip, whether it's based on distance or revenue. It's not misleading since the program T&Cs clearly describe the basis for earning those miles, which is now or will be revenue-based.
I agree with others in that I don't see how it matters what they label their loyalty currency/scrip, whether it's based on distance or revenue. It's not misleading since the program T&Cs clearly describe the basis for earning those miles, which is now or will be revenue-based.
Yes, it's semantics, but language matters. For example, there's a whole debate over in /PR about whether to call it "Islamic terrorism" or something else that boils down to a battle over language and what to name something, and the arguments have to do with how people react to the name and what happens as a result.
I realize there are bigger problems in the world, but in this case you've got a legacy term creating a confusion that just happens to run in the airlines' favor (via making the majority of flyers continuing to think something is distance-based when it's not, and more rewarding for most than it actually is).
Once again, if it were going the other way (i.e. holding onto the legacy term would be creating confusion that's NOT beneficial to the airlines), you can bet your bottom dollar the airlines would be more pro-active in updating it.
#22
Join Date: Apr 2000
Location: Cary, NC, USA - AA Plt 3mm/DL Dia 2mm, Hil/Dia Life, Bonvoy/Titanium Life, Spire
Posts: 3,261
My 2 skypesos worth
-outoftown, posting from Lebanon, KY
#23
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Join Date: Nov 1999
Location: IAD
Programs: AA Lifetime Platinum
Posts: 27,067
The term "miles" has been pervasive, so I doubt if it is going to go away.
For some of us who don't shell out megabucks, the new earning structure has been massively devalued so the terms SkyPesos or AirRupees seem more appropriate.
For some of us who don't shell out megabucks, the new earning structure has been massively devalued so the terms SkyPesos or AirRupees seem more appropriate.
#24
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Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,152
It did occur to me then that someday the ability to do all that could get easy enough and widespread enough that airlines would shut it down (My mom even said "If they ever figure out how much money they're losing on you they'll get rid of it in an instant!") but OTOH the whole credit-card bit didn't exist then, either, and that game is still going.
Moral: You have to find a game with high barriers to entry, or with enough study and skill required that the average person won't be able to do. The more that can, the worse the deal has to be.
#25
Join Date: Aug 2005
Posts: 730
what exactly do you mean you can earn distance based miles by purchasing through partners? For example?
Meanwhile, are you aware that you can still earn actual distance-based miles for UA and DL tickets that are purchased through partners, or that are bought in combination with something else (like flight + hotel or flight + rental car "vacation packages"). UA and DL either cannot or don't want to give you miles based on cost when the ticket was not bought (for a flight alone) on UA or DL ticket stock. So even in your logic, why can't they can them miles if you can still earn them based on the distance you fly, even if only under certain circumstances? [/QUOTE]
Meanwhile, are you aware that you can still earn actual distance-based miles for UA and DL tickets that are purchased through partners, or that are bought in combination with something else (like flight + hotel or flight + rental car "vacation packages"). UA and DL either cannot or don't want to give you miles based on cost when the ticket was not bought (for a flight alone) on UA or DL ticket stock. So even in your logic, why can't they can them miles if you can still earn them based on the distance you fly, even if only under certain circumstances? [/QUOTE]
#26
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
where it clearly says:
"With the 2015 SkyMiles program, partner-marketed flights that are ticketed by Delta will earn miles toward Award Travel based on ticket price, instead of distance flown. So when you pay a higher price, you will be rewarded with more miles — up to 75,000 per ticket.
Partner-marketed flights that are not ticketed by Delta will continue to earn miles based on a percentage of distance flown* as determined by the fare class paid.
[...]
*For purposes of mileage credit, "distance flown" means the calculated distance between origin and destination, as determined by Delta in its sole discretion, regardless of the actual distance traveled on any individual flight."
And since Delta was the first to do it, the domestic airlines that are following it tend to it similarly. But since you just asked for an example, I'll leave it as a user exercise for you to find the specific language at UA (and I don't know if it exists yet AA, which has announced something similar but hasn't started yet).
Partner-marketed flights that are not ticketed by Delta will continue to earn miles based on a percentage of distance flown* as determined by the fare class paid.
[...]
*For purposes of mileage credit, "distance flown" means the calculated distance between origin and destination, as determined by Delta in its sole discretion, regardless of the actual distance traveled on any individual flight."
#28
Join Date: Apr 2011
Posts: 233
My experience has been that all these airlines have finally closed shop on good value redemptions, such as transcon flights. Delta closed shop on me like 4 years ago, then AA 2 years ago, and now finally United (after going through a period last year with GREAT availability). Sucks. Wish I could believe it was cylical.
#29
Join Date: May 2002
Location: Arizona
Posts: 5,689
I think the airlines have converted miles to kickbacks. Obviously kickbacks are illegal in certain situations. I expect a class action lawsuit test case soon. And I expect the airlines to win. Justice is not blind but who has the most money and lobbying power.
#30
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
If I'm not mistaken, the alternative way to get credited real flown miles is to credit it to a partner airline, since the partner airlines know the trip distance but don't have information about the price paid for the flight, so they can only credit based on flown distance.
Am I right ?
Am I right ?