A challenge for ALL FT's
#1
Original Poster
Suspended
Join Date: Apr 1999
Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau
Posts: 4,129
A challenge for ALL FT's
ATTENTION ALL FTers:
I have a mission that all of us could participate in. The Continental Airlines OnePass program is one of the few, if not the only major program that requires a Saturday night stay for domestic/Canadian rewards. I believe that this is most unfair, especially when, for instance, CO partner NW does not have the same restriction.
So, I am asking that each and every FT with a OnePass account (which is probably many of us) email CO at [email protected] and ask them to rescind this unfair and restrictive rule.
Thank you for your help!
I have a mission that all of us could participate in. The Continental Airlines OnePass program is one of the few, if not the only major program that requires a Saturday night stay for domestic/Canadian rewards. I believe that this is most unfair, especially when, for instance, CO partner NW does not have the same restriction.
So, I am asking that each and every FT with a OnePass account (which is probably many of us) email CO at [email protected] and ask them to rescind this unfair and restrictive rule.
Thank you for your help!
#5
Original Poster
Suspended
Join Date: Apr 1999
Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau
Posts: 4,129
Wasn't aware that some of the majors also had that restriction. NW does not have it though. I was able to book a Thanksgiving trip on NW without a Saturday night stay for just 20,000 points.
Perhaps we should expand this: every person who belongs to a FF program with that restriction should write to the carrier voicing their opposition to such an imposition.
Perhaps we should expand this: every person who belongs to a FF program with that restriction should write to the carrier voicing their opposition to such an imposition.
#6
Original Member




Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
There are things I am concerned about with CO's FF program, but Saturday night stays are not one of them.
General availability of award seats, particularly to Hawaii and Europe, is one. I believe the Consumer Reports Travel Letter, which did the excellent study of award seat availability, had CO at 5% of seats for travel to Hawaii, far lower than any other airline.
Another concern is the ridiculous rules regarding use of upgrade awards, where those things don't typically clear until 60 days before the flight. I guess the implication here is if you can't upgrade with miles when you buy your ticket, don't bother (or be prepared to ride in coach).
Finally, the extra miles (35K) required for doing a stopover on a domestic coach ticket. I can't even complain too much about this as UA doesn't permit stopovers at all.
I can live with the Saturday night stay given the off-peak coach awards from Sept-May at only 20K miles and the generous bonus promotions CO usually has.
General availability of award seats, particularly to Hawaii and Europe, is one. I believe the Consumer Reports Travel Letter, which did the excellent study of award seat availability, had CO at 5% of seats for travel to Hawaii, far lower than any other airline.
Another concern is the ridiculous rules regarding use of upgrade awards, where those things don't typically clear until 60 days before the flight. I guess the implication here is if you can't upgrade with miles when you buy your ticket, don't bother (or be prepared to ride in coach).
Finally, the extra miles (35K) required for doing a stopover on a domestic coach ticket. I can't even complain too much about this as UA doesn't permit stopovers at all.
I can live with the Saturday night stay given the off-peak coach awards from Sept-May at only 20K miles and the generous bonus promotions CO usually has.
#7

Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,459
>NW does not have it though. I was able to book a Thanksgiving trip on NW without a Saturday night stay for just 20,000 points.<
The Saturday night stay restriction may well have been replaced with a Thursday stay restriction during Thnaksgiving week, just as was done with revenue tickets. Nevertheless, NW, like both CO and US, does have such a restriction.
The Saturday night stay restriction may well have been replaced with a Thursday stay restriction during Thnaksgiving week, just as was done with revenue tickets. Nevertheless, NW, like both CO and US, does have such a restriction.
#8
Join Date: Jan 1999
Location: Manhattan
Programs: 40 46'N 73 57'W; AA Gold; CO Silver
Posts: 381
Nothing is 'unfair' if it's free and they don't have to give it to you at all.
It might be unwise competitive policy, but I always think about what it must have been like before FF programs existed.
It might be unwise competitive policy, but I always think about what it must have been like before FF programs existed.
#10
Original Member


Join Date: May 1998
Location: Los Angeles, CA
Posts: 5,524
100K, "free" awards are not free. I've paid thousands of dollars of my personal money to get "free" tickets. So, the statement that requiring a Saturday night stay is unfair is valid. It's one reason I don't patronize airlines that have such a restriction.
#11

Join Date: Apr 1999
Location: SFO
Programs: UA Million Miler (mostly earned on CO)
Posts: 2,599
Northwest does require a Saturday night stay; please see http://www.nwa.com/freqfly/direct/charts/
#12
Original Member




Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,764
Free awards are perks the airlines provide to you as a loyalty bonus. You paid them your hard earned money to get you from point A to point B. The airlines are free to set any restrictions they want on the award tickets. You are free to voice your opinion. They are free to change or not if they perceive a valid business reason for that change.
Gee, and I thought Continental was so wonderful.
Gee, and I thought Continental was so wonderful.
#13
Original Member and FlyerTalk Evangelist




Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
I'm not aware of DL having this rule, the free tickets I've booked have usually had a Saturday stay or in two cases had an open return (which I never ended up using, so basically they were one-way tickets, but I could have used them if I had the opportunity).
#14


Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,122
The reason that CO has the Saturday stay restriction is that not enough people yelled when they instituted it several years back. I believe another airline (UA?) tried this and there was an outcry and they backed off. As a CO Platinum Elite, I am now paying for it. Still, it is still the best program.
There is and will continue to be inequalities between NW and CO. Remember that even though NW "owns" CO, they are supposed to opperate independently. There is probably a legal limit on how closely they can allign the programs. Also, Both programs developed over the years by providing benefits that each airlines marketing program felt its customers wanted. They will tread carefully in changing benefits.The inequality that irks me the most is the inability to upgrade Internationally on CO on the cheap fares. On NW, one can use miles to upgrade on ANY fare. I wish CO would change this.
There is and will continue to be inequalities between NW and CO. Remember that even though NW "owns" CO, they are supposed to opperate independently. There is probably a legal limit on how closely they can allign the programs. Also, Both programs developed over the years by providing benefits that each airlines marketing program felt its customers wanted. They will tread carefully in changing benefits.The inequality that irks me the most is the inability to upgrade Internationally on CO on the cheap fares. On NW, one can use miles to upgrade on ANY fare. I wish CO would change this.
#15
Original Member




Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
I believe another airline (UA?) tried this and there was an outcry and they backed off. yes - they (UA) tried to introduce this last year (98) and backed off.






