AAdvantage Shopping Portal Holiday 2013 Bonus
Dec 27, 2013, 4:51 pm
#93
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
On different accounts? Or your total on the bonused purchase wasn't high enough to qualify for the total bonus?
Jan 2, 2014, 12:33 pm
#96
Join Date: Jan 2010
Programs: Food Lion MVP
Posts: 114
"Your recent AAdvantage eShopping℠ transactions are below. Please allow 2-3 weeks for a transaction to be posted in a pending status, with an additional 1-3 weeks to confirm your transaction."
Purchased 250 gc for Walmart on the 15th, transaction is not showing under pending status. Oh well, it was worth a try, nothing lost.
Purchased 250 gc for Walmart on the 15th, transaction is not showing under pending status. Oh well, it was worth a try, nothing lost.
Jan 8, 2014, 2:54 pm
#99
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,257
Maybe I'm hosed... made two purchases during the promotional period - Old Navy and Newegg. To date, neither has shown up on my Aadvantage Shopping recent transaction page. (Yes, I tried switching the view to last 120 days as suggested here earlier.)
Jan 8, 2014, 3:25 pm
#100
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,206
I sent an e-mail asking for missing purchases to be posted. They said "as a courtesy" they'll post them to my account within 4 weeks or whatever. Wow, thanks for doing the thing that is the sole point of your existence Cartera 
Jan 8, 2014, 3:47 pm
#101
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Use the contact email to report it. I did when my two orders never showed and after some back-and-forth they are now listed at the portal site.
Jan 9, 2014, 8:07 am
#104
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
I'd email them again. They took a few days to respond to my first email, and then 9 days after I sent them the invoices they sent me an email telling me I was awarded the points. The points showed up on the eShopping mall 2 days after that email.
Jan 9, 2014, 8:11 pm
#105
Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, *A Silver
Posts: 4,896
AA Shopping miles not posting
I know that if a purchase is made but you do not get the miles, you can contact Cartara about it. However, a lot of my AA shopping portal transaction do not even come up on the AA shopping portal activities list... Any recommendations on what to do? Can you still contact them when you do not have the order number to reference?