Sears 16X question/experience
Nov 6, 2013 | 3:29 pm
#16
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,660
Sears 16X question/experience
When will people learn to just video capture your screen for every portal purchase. I'm batting 100% on disputed purchases and "here's the video" shuts down their objections really, really fast.
Nov 7, 2013 | 6:21 am
#17
Join Date: Mar 2013
Location: LAX
Posts: 54
Care to illuminate us as to what software you use to video capture?
Nov 7, 2013 | 6:30 am
#18
Join Date: Apr 2013
Posts: 260
I actually started doing a screenshot myself a while back. Hover the pointer over the portal tab so it shows the portal name, with the store in the active tab. Shows portal, store, + time and date. This combined with a receipt has been indisputable evidence whenever I've had problems.
Nov 7, 2013 | 11:48 am
#19
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,443
But you have opened up an entirely new market segment. Now I, too, can experience the thrill of making 21x purchases through the eyes of a manufactured spender.....
Nov 14, 2013 | 9:21 pm
#24
Original Poster
Join Date: Sep 2012
Location: Florida
Posts: 448
Mine still haven't posted. I probably won't start a dispute until the 60-90 waiting period is over. Very disappointing.
Really wish I had invested in a GoPro prior to this little endeavor! But in all seriousness is there some sort of plug-in I could download that takes a "video" of what is going on on the screen. Would be cool for lots of reasons.
Really wish I had invested in a GoPro prior to this little endeavor! But in all seriousness is there some sort of plug-in I could download that takes a "video" of what is going on on the screen. Would be cool for lots of reasons.
Nov 18, 2013 | 6:31 am
#26
Join Date: May 2010
Posts: 22
Nov 22, 2013 | 11:01 pm
#30
Join Date: Mar 2011
Location: FL
Programs: AAdvantage Elite Plat, HH Gold, SPG Gold, Hertz Gold, BA
Posts: 498
Sears 16X question/experience
I print to PDF. Right before I click-exit the portal. And the the landing page which shows the full referral link. Then the order completion page.
We have to help Cartera too ( I hear ya). Sometimes the merchant does not acknowledge the link referral. Cartera shows the click and timestamp but this is a two or three link system.
I clean my cookies for that merchant and ensure I am disconnected. Then I log in to say Aadv and search for the merchant and rest as above.
I will research that video capture idea, neat)
All Sears and eBags posted quickly
We have to help Cartera too ( I hear ya). Sometimes the merchant does not acknowledge the link referral. Cartera shows the click and timestamp but this is a two or three link system.
I clean my cookies for that merchant and ensure I am disconnected. Then I log in to say Aadv and search for the merchant and rest as above.
I will research that video capture idea, neat)
All Sears and eBags posted quickly