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-   -   Topguest additional points for checkins [Update Jan 2014 - program has ended] (https://www.flyertalk.com/forum/milesbuzz/1094376-topguest-additional-points-checkins-update-jan-2014-program-has-ended.html)

summerdayshopping Jul 21, 2012 6:23 am

Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.

prabelli Jul 21, 2012 6:52 am

No emails or points for me this morning, either.

snugglening Jul 21, 2012 7:54 am


Originally Posted by summerdayshopping (Post 18973651)
Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.


Originally Posted by prabelli (Post 18973711)
No emails or points for me this morning, either.

Did you check prior posts to this thread and to find solutions such as re-submit your # or call topguest to see if there is a problem?

Or maybe you are checking in more 1 once in 24hrs...it could be numerous reasons..but reading the thread may illuminate you to the solution to your problem.

summerdayshopping Jul 21, 2012 8:23 am


Originally Posted by snugglening (Post 18973937)
Did you check prior posts to this thread and to find solutions such as re-submit your # or call topguest to see if there is a problem?

Or maybe you are checking in more 1 once in 24hrs...it could be numerous reasons..but reading the thread may illuminate you to the solution to your problem.

I am not new to topguest. The check ins were more than 24 hours. I am well aware of what you mentioned regarding re-saving account number and contacting topguest for points not credited to accounts. Usually when that happens, I could see my check in records on topguest and I also receive emails -- no such things this morning. Same thing happened to another friend who traveled with me.

I just need a confirmation of a successful check in with points from someone, then I will try again and see if it works for me.

stacylee Jul 21, 2012 10:08 am


Originally Posted by summerdayshopping (Post 18973651)
Check ins were not recorded in the TopGuest account this morning, no email notifications, no points.

My normal daily Holiday Inn check in did not get recorded yesterday either. No email from topguest and no record in the topguest log, even though foursquare shows the check in. I hope that it isnt all over. Never had a problem until yesterday. Its not the "stuck" points because they are not showing on topguest whereas when they were stuck once on hampton inns they still showed on topquest website.

aarif1 Jul 21, 2012 10:17 am

Mine worked fine yesterday (DT) but didn't work today (PC)

WingedWorldExplorer Jul 21, 2012 10:25 am


Originally Posted by aviator8 (Post 18941474)
LOL, I can't even really grasp what their business model was, or how they convinced the partners they have to sign up.

Thank you Thank You. I felt so 20th Century and the only person who did not grasp the underlying needs or business model. Now I feel much better and 20 years younger.

Btw, I did enough miles to reach a critical account threshold without flying.

Jarred Jul 21, 2012 11:02 am

I can confirm that points for Holiday Inn and DT posted for my fiancee's account at approximately 0530 EST this morning. However, when I checked in on my account (less than a minute later) nothing was recorded in my account. If anyone figures out what the issue is please post.

dealswelike Jul 21, 2012 11:40 am

Topguest - additional points for checkins
 
My check ins for both a doubletree and intercontinental today did not record.

DaydreamBeliever Jul 21, 2012 1:57 pm

I just got the confirmation email for one Holiday Inn check-in (hours later) but my family member hasn't gotten their email yet.

bearcat74 Jul 21, 2012 2:11 pm

My checkins for a HI Express and DT this morning both posted to TG. Both done with 4sq.

aarif1 Jul 21, 2012 2:25 pm


Originally Posted by aarif1 (Post 18974540)
Mine worked fine yesterday (DT) but didn't work today (PC)

Got the email for my check-in about an hour later.

dealswelike Jul 21, 2012 2:46 pm

Topguest - additional points for checkins
 
Got the emails so looks like its working just a little delayed.

summerdayshopping Jul 22, 2012 7:46 am

Didn't get my points yesterday but it is fine today. :)

aviator8 Jul 22, 2012 9:36 am

data point....

HI is working fine for me, but my Hilton points stopped posting yesterday


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