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Adding frequent flyer number after initial reservation

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Adding frequent flyer number after initial reservation

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Old Jan 3, 2010 | 7:26 pm
  #1  
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Join Date: Jan 2010
Posts: 5
Adding frequent flyer number after initial reservation

Hi,

I reserved tickets with Delta for myself and a friend.

Afterwards, I tried to add his Delta Frequent Flyer number to the reservation so that he can get credit for the trip miles.

Because I used something slightly different from his full ("3-name") name when I made the reservation, Delta will not do so because of the "mismatch."

This is really silly.

Does anyone know of a means of correcting this situation ?

Thanks!

howardm
howardm19 is offline  
Old Jan 3, 2010 | 9:37 pm
  #2  
 
Join Date: Dec 2009
Location: HOU
Posts: 11
I think things recently changed to require the full name (on DL) to match the ticketed name so you may want to think about that as well...

In my experience this is fixed by faxing/mailing a copy of the Drivers License to the service center and asking them to credit the flight to the acct. I went through this on CO when a flight was booked for me under my middle name and in the end it worked out, it was just a little more work.
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Old Jan 3, 2010 | 10:44 pm
  #3  
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Welcome to Flyertalk. Board courtesy is to post your question in a single place. As it also was posed on the Delta forum (an appropriate place), I'll close the thread here.
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