[PREM FARE GONE] BA/AA/LATAM r/t LHR to GYE First & Business from £797
#661
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Join Date: Aug 2000
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Again - none of the flights you have quoted, were for F Fares.
2 of the 4 flights are in F, while 2 are in J. I agree therefore, that 50% of the flight designations are in F. However, well over 50% of the flying time is in F opposed to J. This, however, is all for a Judge to decide, opposed to FTers whose interpretation counts, legally, for nothing.
With regards to the inferior/superior seating issue, that is a red herring which I won't delve into.
M
2 of the 4 flights are in F, while 2 are in J. I agree therefore, that 50% of the flight designations are in F. However, well over 50% of the flying time is in F opposed to J. This, however, is all for a Judge to decide, opposed to FTers whose interpretation counts, legally, for nothing.
With regards to the inferior/superior seating issue, that is a red herring which I won't delve into.
M
The key is that if BA says it made a mistake then it was a mistake fare: there's little doubt that the airline can demonstrate how the mistake came about.
Up to the airline whether or not it lets the mistake slide. I hope it does: it would be a sensible move by BA to eat humble pie. In my book, you pay for your mistakes.
But if they play hardball it will be by saying purchasers acted in bad faith, buying a ticket they should have known was offered by mistake. That gives them the legal right to pull out of their contractual obligations.
Purchasers will contend they acted in the best possible faith. An uphill struggle.
Two sides with radically conflicting views.
It will be for an ombudsman/judge/court/regulator to decide either way. Not FTers.
So probably best to wait to see what happens. If it goes pear-shaped, by all means take the airline to court. But puffing air into fabulously constructed arguments here will not help the case one jot: best keep your powder dry
#662
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Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
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I think, and I know, that a lot of us got actual recordings of their agents confirming our tickets and telling us that everything was in order, and that we had nothing to worry about.
Now this creates a very big problem for them legally because their Reservation agents are actual “legal” agents for them when they say something. So when people have these recordings in their possession they’re extremely incriminating. So I’m just wondering now that British Airways realizes this that 1. They didn’t exactly execute the cancellation the best way 60 hours after through a mass email that obviously none of their agents knew about. 2. They canceled the tickets pretty late for a so-called mistake fare, and outside the 24 hours.
It is possible now that their legal team is deciding what to do now that all of this has come about and all of the blowback and the recordings and basically how they canceled the tickets very very poorly.
Now this creates a very big problem for them legally because their Reservation agents are actual “legal” agents for them when they say something. So when people have these recordings in their possession they’re extremely incriminating. So I’m just wondering now that British Airways realizes this that 1. They didn’t exactly execute the cancellation the best way 60 hours after through a mass email that obviously none of their agents knew about. 2. They canceled the tickets pretty late for a so-called mistake fare, and outside the 24 hours.
It is possible now that their legal team is deciding what to do now that all of this has come about and all of the blowback and the recordings and basically how they canceled the tickets very very poorly.
#663
Join Date: Oct 2017
Posts: 138
Just a DP. I got a call this morning from an "Unknown" caller, and that was BA calling. From the accent, I'd guess the call was made from the UK. The agent asked me to ask amex (since I booked through amex travel) to call them about the ticket. They said there are mistakes about my fare and it should have been in economy. I told him that as far as I'm concerned, my trip is confirmed, but I'll ask amex to call them. Then thanked him and hung up politely.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
#664
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Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
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Just a DP. I got a call this morning from an "Unknown" caller, and that was BA calling. From the accent, I'd guess the call was made from the UK. The agent asked me to ask amex (since I booked through amex travel) to call them about the ticket. They said there are mistakes about my fare and it should have been in economy. I told him that as far as I'm concerned, my trip is confirmed, but I'll ask amex to call them. Then thanked him and hung up politely.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
It could very well just be that they are going to be slow canceling the tickets. I mean they’re pretty slow at doing most things, including customer service, so it’s not much of a surprise.
#665
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Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
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Just a DP. I got a call this morning from an "Unknown" caller, and that was BA calling. From the accent, I'd guess the call was made from the UK. The agent asked me to ask amex (since I booked through amex travel) to call them about the ticket. They said there are mistakes about my fare and it should have been in economy. I told him that as far as I'm concerned, my trip is confirmed, but I'll ask amex to call them. Then thanked him and hung up politely.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
Then later in the afternoon, I called amex to call BA. The amex CS did not see anything wrong in their system. Then I told her that I got a call from BA, so she called BA. After about 15 mins, she came back and said the that BA told her that there were 3 options to my ticket - cancel with refund, pay current price, or downgrade to economy. I told the amex CS that I would not accept any of the options, as it has been a week and the trip has been confirmed. She agreed and went back and talked to a BA supervisor, but came back with the same thing. She also stated from BA that they will cancel the ticket later today if no option is picked. I told her that is not acceptable as this is breach of contract. She was understanding and went back to the other line with BA. Then the call dropped.
Amex never called me back. So I'm just leaving it as it is at the moment.
#667
Join Date: Mar 2016
Posts: 77
The tickets have not been cancelled yet. I guess it was 8th October but Im sure it will take a few days to process these. If the do not cancel these tickets and make a mistake then this will go down as the best error fare ever. last week we were crossing our fingers that they would not cancel this week we are crossing our fingers that they will forget to cancel.
Fingers Crossed
Fingers Crossed
Last edited by peacefultraveller; Oct 9, 2017 at 10:42 pm
#668
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The tickets have not been cancelled yet. I guess it was 8th October but Im sure it will take a few days to process these. If the do not cancel these tickets and make a mistake then this will go down as the best error fare ever. last week we were crowding our fingers that they would not cancel this week we are crossing our fingers that they will forget to cancel.
Fingers Crossed
Fingers Crossed
But as I pointed out above they may be rethinking things for the abhorrent way they cancelled these tickets. But I can guarantee you they definitely WANT to cancel them.
#669
Moderator: Qatar Airways
Join Date: Jan 2014
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#670
Join Date: Mar 2016
Posts: 77
I don’t want to divulge too much about where I’m getting information from, but I’m fairly certain they are set on canceling these tickets. At least that’s what someone inside is saying.
But as I pointed out above they may be rethinking things for the abhorrent way they cancelled these tickets. But I can guarantee you they definitely WANT to cancel them.
But as I pointed out above they may be rethinking things for the abhorrent way they cancelled these tickets. But I can guarantee you they definitely WANT to cancel them.
But until they cancel the ticket and refund us I guess I will keep dreaming
Last edited by Pat89339; Oct 10, 2017 at 8:14 am Reason: Multiple TOS 16 violations
#673
Join Date: Dec 2016
Posts: 355
MAD-UIO in business (LIM-UIO in economy) for £1,016. Could be another error fare?? I wouldn't book this one though as it doesn't credit to the programs I follow.
https://www.google.co.uk/flights/#se...MAD1UX176;sc=b
https://www.google.co.uk/flights/#se...MAD1UX176;sc=b