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[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J

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Old Dec 13, 2016, 5:03 pm
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Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum

COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
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[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J

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Old Dec 14, 2016, 6:31 am
  #2206  
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Just to clarify...

I was able to change the pre-selected seats on AF for one ticket.

For the other ticket, for which no seats were pre-assigned, I can now at least get the AF website to pull up the seatmaps, and to allow me to select seats (in strangely-empty business class cabins). However, the seats I select don't "stick" so I still have no seats for this second ticket....

I don't know why one ticket came with pre-selected seats on AF while the other didn't. But the pre-selection seems to have helped....at least these I can change, and the change remains.
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Old Dec 14, 2016, 6:36 am
  #2207  
 
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I am now able to change my seats on AF operated sectors (coded as AZ) on AF.com
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Old Dec 14, 2016, 6:36 am
  #2208  
 
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My itinerary is ALL on AZ (this coming Sunday) and all entirely unflawed so far (same for the Mrs). However, in light of the above, I'm glad I got rid of a few air-miles (we're currently booked on the 17:55 service to FRA, both myself & the second half - just in case the return flight on AZ gets cancelled). Whether I'm going to get to EZE in the first instance, though, je ne sais pas I'd be really annoyed in case as this would have been one of my very few leisure flights after countless work trips this year... Ah well, fingers crossed...

G
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Old Dec 14, 2016, 6:36 am
  #2209  
 
Join Date: Jan 2014
Location: Copenhagen
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Originally Posted by cepylka
Althrough they didn't stick for me. Could you check if your seats stay choosen?
And yes, the perspective is not so good
I have a booking on AZ and EY, can choose seats on AF desktop web (not app or mobile site) - they stick and show in KLM app
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Old Dec 14, 2016, 6:38 am
  #2210  
 
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Originally Posted by irishguy28
Please be more specific. You experience a one-day date change but no change in itinerary/carriers?
Sorry, I thought you'd read my earlier posts where I was.

It's changes from a FLR-FCO-NRT, NRT-HKG-DUS leaving on the 30th, to a FLR-FCO-DUS leaving on the 31st.

Opodo are unable to get through to AZ so will call me back within 24hrs.
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Old Dec 14, 2016, 6:38 am
  #2211  
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Originally Posted by AlicorporateUK
My itinerary is ALL on AZ (this coming Sunday) and all entirely unflawed so far (same for the Mrs). However, in light of the above, I'm glad I got rid of a few air-miles (we're currently booked on the 17:55 service to FRA, both myself & the second half - just in case the return flight on AZ gets cancelled). Whether I'm going to get to EZE in the first instance, though, je ne sais pas I'd be really annoyed in case as this would have been one of my very few leisure flights after countless work trips this year... Ah well, fingers crossed...

G
It might be they are just cancelling itineraries on other airlines
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Old Dec 14, 2016, 6:41 am
  #2212  
 
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Originally Posted by Dave_C
Yes, my booking was originally for December 30th, arriving in NRT on the 31st, leaving there on the 1st and landing in DUS on the morning of the 2nd. It has now been moved to depart on the 31st.

Edited to add, I was due to be returning on CX via HKG.
it seems that CX379/2JAN is not operating,at least i dont see such flight from various system, perhaps the move you to some earlier flight?
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Old Dec 14, 2016, 6:42 am
  #2213  
 
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Originally Posted by Dave_C
Sorry, I thought you'd read my earlier posts where I was.

It's changes from a FLR-FCO-NRT, NRT-HKG-DUS leaving on the 30th, to a FLR-FCO-DUS leaving on the 31st.

Opodo are unable to get through to AZ so will call me back within 24hrs.
Oh that is vile from them. Why doing this instead of not just cancelling which would result in much less hassle for everyone!
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Old Dec 14, 2016, 6:43 am
  #2214  
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Tried selecting seats on klm.com for the Air France flights that wouldn't go through.

Somehow, playing around with this booking on the AF website had resulted in me being kicked out of the best possible WBC seat on a subsequent KLM flight. Yikes!

KLM.com also baulked at the prospect of assigning seats on AF. And I had to go back to AF to re-assign the KLM seat that it had robbed me of previously.

So, back where I started on that one
irishguy28 is offline  
Old Dec 14, 2016, 6:43 am
  #2215  
 
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Originally Posted by tymoon25
Oh that is vile from them. Why doing this instead of not just cancelling which would result in much less hassle for everyone!
Unless there is a commercial reason.... (liability?)
zebranz is offline  
Old Dec 14, 2016, 6:43 am
  #2216  
 
Join Date: Sep 2002
Posts: 517
I half hope that the above are prank posts...

...if true it would set a precedent for an airline, which has issued a multi-city itinerary, to amend an itinerary to the most direct STARTING AIRPORT -> FINAL AIRPORT route. Makes a mockery of the multi-city booking system and destroys trust in the process.

I'd rather they just flat out cancel the tickets (which I'd have no issue with given the premise of this ticket) than unilaterally decide to issue a new routing of their whim.
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Old Dec 14, 2016, 6:44 am
  #2217  
 
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Mine hasn't been changed yet, but only travelling in the summer involving CX

Last edited by BlackBerryAddict; Dec 14, 2016 at 6:46 am Reason: added CX
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Old Dec 14, 2016, 6:44 am
  #2218  
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Originally Posted by Dave_C
Sorry, I thought you'd read my earlier posts where I was.

It's changes from a FLR-FCO-NRT, NRT-HKG-DUS leaving on the 30th, to a FLR-FCO-DUS leaving on the 31st.

Opodo are unable to get through to AZ so will call me back within 24hrs.
Thanks, but please list the carriers involved. This could be crucial.

So far it seems to be only itineraries involving CX that are being cancelled.
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Old Dec 14, 2016, 6:46 am
  #2219  
Shl
 
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Originally Posted by tymoon25
Oh that is vile from them. Why doing this instead of not just cancelling which would result in much less hassle for everyone!
It's because of the legal position:
1. They provide transportation as booked in the first place (from their interpretation)
2. They offer you an even better connection (more direct, perhaps even nonstop)
3. They leave it to the customer to cancel with the OTA
4. All trouble is with the OTA.
5. OTA can not ask AZ to cover the booking fees
6. OTA might keep booking fee from customer
7. Customer could try to get the money back from CC issuer

Last edited by Shl; Dec 14, 2016 at 6:57 am Reason: edit in point 7 following note nufnuf77
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Old Dec 14, 2016, 6:48 am
  #2220  
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Originally Posted by irishguy28
Thanks, but please list the carriers involved. This could be crucial.

So far it seems to be only itineraries involving CX that are being cancelled.
My itinerary had AZ, CX, and NZ, and the ticket has been exchanged (in GDS terms) not cancelled, for AZ FLR-FCO-DUS.

At a stretch, I could try and get AZ to perhaps let me do FLR-FCO-NRT-FCO-DUS, but don't have much hope for that...
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