Mar 17, 2015, 9:24 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Server

*Update 28/10/2015*
American Airlines has sent out a batch of emails offering customers two options. None of which earns miles and does not address DOT's old guidelines.

We have yet to here from DOT.

Here is a copy of the letter:

Quote:

Thank you for your patience in our responding to your complaint regarding the cancellation of a reservation for travel to China which you placed on hold earlier this year.

The reservation you placed on hold was for an extremely low fare offered by American in error, and the mistaken fare was offered for only a few hours. Because the fare was offered in error, we cancelled those reservations, such as yours, that had been made but not ticketed.

In our view, given the fact that the fares American offered for China travel in those few hours were so low that it was obvious they were offered in error (a fact widely acknowledged in the social media posts which prompted many of those who reserved the fares to do so), we were justified in cancelling those reservations that were made but not ticketed, and accordingly will not honor the fare associated with your cancelled reservation. However, we will offer to you two options for reduced rate travel to China, one for business class and one for coach class. The two options are as follows:

Option A – Business Class: We offer you a $1,500 discount on any roundtrip business cabin fare to Shanghai or Beijing.

Reservation must be booked by AA and operated entirely by AA (including AA’s regional partners).
Travel may not be upgraded, by upgrade certificate, AAdvantage status, or any other means, to a higher class of service.
Travel will not be eligible to earn AAdvantage miles or Elite Qualifying Miles or points, and will not count as Elite Qualifying segments in the AAdvantage program.
Travel may be ticketed immediately and must be completed within one year of the date of this letter.
Travel to PEK or PVG should originate and end in the same U.S. airport(s) as in the original PNR with the same passenger(s) (or subset of passengers) traveling as were listed in the cancelled PNR.
Must be ticketed within six weeks of the date of this letter.

Option B – Main Cabin: We offer you the opportunity to receive a $0 fare basis main cabin fare to Shanghai or Beijing, subject to taxes and fees of approximately $450 (varies slightly by routing)..

Reservation must be booked by AA for any Q or O class fare to PEK or PVG, and operated entirely by AA (including AA’s regional partners).
Travel may not be upgraded, by upgrade certificate, AAdvantage status, or any other means, to a higher class of service.
Travel will not be eligible to earn AAdvantage miles or Elite Qualifying Miles or points, and will not count as Elite Qualifying segments in the AAdvantage program.
This offer is subject to Q or O class inventory availability for travel outbound starting November 15, 2015.
Travel must be completed within one year of the date of this letter.
Travel to PEK or PVG should originate and end in the same U.S. airport(s) as in the original PNR with the same passenger(s) (or subset of passengers) traveling as were listed in the cancelled PNR.
Must be ticketed within six weeks of the date of this letter.

If you would like to accept one of these offers, please contact American Airlines at the following number to make your flight reservation.

When and where are you traveling? - edit below

March
27-March-2015 -- 30-March-2015 (NYC)-DCA-ORD-PEK heatheresq FIRST (apparently)!
30-March-2015 -- 02-April-2015 DCA-ORD-PEK transparent
31-March-2015 -- 03-April-2015 ICN-PEK-ORD-DFW timid_trnchcoat, Y only

April
01-April-2015 -- 05-April-2015 DCA-BOS-ORD-PEK-HKG-DFW-DCA thegrailer
02-April-2015 -- 07-April-2015 DCA-ORD-PEK Soddon
03-April-2015 -- 07-April-2015 DCA-ORD-PEK jetsarefast2
03-April-2015 -- 10-April-2015 DCA-ORD-PEK fly2nrt
04-April-2015 -- 07-April-2015 DCA-ORD-PEK cocobird
07-April-2015 -- 10-April-2015 DCA-ORD-PEK/PEK-ORD-DCA DiscoverCSG
07-April-2015 -- 16-April-2015 DCA-ORD-PEK learingtofly2015
08-April-2015 -- 12-April-2015 DCA-ORD-PEK IWontRegretThis
09-April-2015 -- 13-April-2015 IAD-DFW-PVG/PVG-LAX-IAD Tblack15 Confirmed 2x EQPs; had no elite status
10-April-2015 -- 13-April-2015 DCA-ORD-PEK andrewwm
11-April-2015 -- 19-April-2015 DCA-ORD-PEK thyeri
13-April-2015 -- 16-April-2015 DCA-ORD-PEK bchips
13-April-2015 -- 16-April-2015 DCA-ORD-PEK cbuckhouse Confirmed 2x EQPs; had Platinum status

14-April-2015 -- 22-April-2015 DCA-ORD-PEK-ORD-DCA fijaircan
15-April-2015 -- 21-April-2015 IAD-DFW-... elliottishere
16-April-2015 -- 21-April-2015 ...-DFW-PVG elliottishere
22-April-2015 -- 27-April-2015 DCA-ORD-PEKChucksterace
22-April-2015 -- 01-May-2015 DCA-ORD-PEKtn8
26-April-2015 -- 29-April-2015 DCA-ORD-PEK-ORD-DCA MarkP24
26-April-2015 -- 29-April-2015 DCA-ORD-PEK-ORD-DCA FriendlySkies
26-April-2015 -- 01-May-2015 DCA-ORD-PEK-ORD-DCA miffsc
26-April-2015 -- 01-May-2015 DCA-ORD-PEK-ORD-DCA travelsavant
26-April-2015 -- 03-May-2015 IAD-DFW-ORD-PEK-ORD-MIA-IAD Fredd and Mrs. Fredd
27-April-2015 -- 01-May-2015 DCA-ORD-PEK-ORD-DCA MsSTL
27-April-2015 -- 01-May-2015 DCA-ORD-PEK-ORD-DCAlakers6902
27-April-2015 -- 05-May-2015 DCA-ORD-PEK smikih
27-April-2015 -- 06-May-2015 DCA-ORD-PEK-ORD-DCA the_happiness_store
29-April-2015 -- 09-May-2015 IAD-DFW-ORD-PEK-DFW-IAD Brituchenite

May
01-May-2015 -- 14-May-2015 DCA-DFW-PVG-ORD-DCA Novemurr+2
06-May-2015 -- 10-May-2015 DCA-ORD-PEK edbyu +1
07-May-2015 -- 10-May-2015 DCA-ORD-PVG iadp
08-May-2015 -- 11-May-2015 DCA-DFW-PEK Golfingboy washeelers747 +2
08-May-2015 -- 11-May-2015 DCA-DFW-PEK-DFW-IAD a330300
08-May-2015 -- 12-May-2015 DCA-ORD-PEK-ORD-DCA smoneyxc
08-May-2015 -- 12-May-2015 IAD-DFW-... eap
09-May-2015 -- 12-May-2015 ...-DFW-PEK-DFW-IAD eap
09-May-2015 -- 13-May-2015 ...DCA-DFW-PEK-ORD-DCA Bonaventure
10-May-2015 -- 16-May-2015 IAD-DFW-PEK Kidorki
11-May-2015 -- 14-May-2015 DCA-ORD-PEK medichill
12-May-2015 -- 19-May-2015 DCA-DFW-PEK party_boy
12-May-2015 -- 23-May-2015 DCA-DFW-PEK-ORD-DCA rexid
13-May-2015 -- 24-May-2015 DCA-DFW-PEK-DFW-DCA hoosiereph+3
13-May-2015 -- 20-May-2015 IAD-DFW-... travisair
13-May-2015 -- 16-May-2015 IAD-ORD-PEK Long Train Runnin
14-May-2015 -- 17 May-2015 IAD-DFW-PEK Bigguyinpasadena
14-May-2015 -- 20-May-2015 ...-DFW-PEK travisair
14-May-2015 -- 17-May-2015 IAD-DFW-PEK roastpuff
14-May-2015 -- 17-May-2015 DCA-DFW-PEK Robert
14-May-2015 -- 18-May-2018 DCA-DFW-PEK Cachris69
14-May-2015 -- 17-May-2015 DCA-ORD-PVG iadp
14-May-2015 -- 26-May-2015 DCA-DFW-PEK-ORD-DCA AJollyLife (Birthday on the 23rd! )
15-May-2015 -- 18-May-2015 DCA-DFW-HKG-PEK-HKG-DFW-DCA Bonaventure
15-May-2015 -- 18-May-2015 DCA-DFW-PEK alexj7
15-May-2015 -- 18-May-2015 DCA-DFW-PEK andrewwm
15-May-2015 -- 18-May-2105 DCA-ORD-PEK-DFW Madone59
16-May-2015 -- 21-May-2015 DCA-DFW-PEK-ORD-DCA davidyyz
16-May-2015 -- 19-May-2015 DCA-ORD-PEK schwimmair
16-May-2015 -- 24-May 2015 DCA-DFW-PEK-DFW-DCA keepssmile
17-May-2015 -- 21-May-2015 DCA-ORD-PEK tzvilev
17-May-2015 -- 23-May-2015 DCA-DFW-PEK-ORD-DCA tommya
17-May-2015 -- 27-May-2015 IAD-DFW-PEK-DFW-IAD krazieman
18-May-2015 -- 21-May-2015 DCA-ORD-PEK-ORD-DCA ben1979
18-May-2015 -- 21-May-2015 DCA-ORD-PEK-ORD-DCA DS
18-May-2015 -- 22-May-2015 DCA-ORD-PEK-ORD-DCA miffsc
19-May-2015 -- 22-May-2015 DCA-DFW-PEK-ORD-DCA Bonaventure
19-May-2015 -- 30-May-2015 DCA-ORD-PEK-DFW-DCA transparent
20-May-2015 -- 26-May-2015 IAD-DFW-... elliottishere
20-May-2015 -- 24-May-2015 DCA-DFW-PEK thepla
20-May-2015 -- 28-May-2015 DCA-ORD-PEK cvg-aa
21-May-2015 -- 26-May-2015 ...-DFW-PVG elliottishere
21-May-2015 -- 24-May-2015 DCA-DFW-PEK/PEK-ORD-DCA awaite01
21-May-2015 -- 24-May-2015 DCA-DFW-PEK/PEK-ORD-DCA smitty06 and shynate
21-May-2015 -- 01-Jun-2015 DCA-ORD-PEK-ORD-DCA Tobypie
22-May-2015 -- 25-May-2015 DCA-ORD-PEK tsz
22-May-2015 -- 25-May-2015 DCA-ORD-PVG PaceLaw2012
22-May-2015 -- 25-May-2015 DCA-ORD-PEK alexj7
22-May-2015 -- 25-May-2015 DCA-ORD-PEK onfo
22-May-2015 -- 27-May-2015 DCA-DFW-PEK-ORD ghzhammer
23-May-2015 -- 26-May-2015 DCA-ORD-PEK jetsarefast2
23-May-2015 -- 31-May-2015 DCA-DFW-PEK-ORD-DCA bqkali
23-May-2015 -- 31-May-2015 DCA-DFW-PEK-ORD-DCA blootch
23-May-2015 -- 31-May-2015 IAD-DFW-PEK-DFW-IAD FlyingChuck
24-May-2015 -- 27-May-2015 IAD-DFW-PEK northshorepa
24-May-2015 -- 27-May-2018 DCA-DFW-PEK Cachris69 +1
24-May-2015 -- 28-May-2015 DCA-ORD-PEK Bikeguy+1
24-May-2015 -- 28-May-2015 DCA-DFW-... Server
25-May-2015 -- 28-May-2015 DCA-ORD-PEK-ICN-DFW-DCA Bonaventure
25-May-2015 -- 28-May-2015 ...-DFW-PEK-ORD-DCA Server
25-May-2015 -- 28-May-2015 DCA-DFW-PEK-ORD-DCA ben1979
25-May-2015 -- 28-May-2015 DCA-DFW-PEK-DFW-IAD bartmas777
26-May-2015 -- 29-May-2015 CMH-DCA-ORD-PEK paramenace
27-May-2015 -- 01-Jun-2015 DCA-DFW-PEK-DFW-DCA platinumTA
28-May-2015 -- 01-Jun-2015 IAD-DFW-PEK anchor79
28-May-2015 -- 01-Jun-2015 DCA-DFW-PEK-ORD-DCA flying for gold elite
28-May-2015 -- 01-Jun-2015 DCA-ORD-PEK-DFW-DCA cfegeley
29-May-2015 -- 01-Jun-2015 DCA-ORD-PEK-ORD-DCA Mrp Alert

[PREM FARE GONE] AA DCA-PEK sub-$450 a/i rt in J

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Apr 16, 2015, 7:28 pm

#1426

cmd320

FlyerTalk Evangelist

Join Date: May 2012

Location: MCO

Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold

Posts: 12,809

Quote:

Originally Posted by Cachris69

I'll be flying DFW-PEK May 15-18. If anyone has Centurion Lounge access, and wouldn't mind making a new friend and guesting me in, please PM me.

I'll sadly miss you by a couple days, otherwise I would have. I'll be in the CL the weekend before.

Apr 16, 2015, 11:03 pm

#1427

Bonaventure

Join Date: Sep 2013

Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd

Posts: 1,507

Any more data points on whether people are getting 2 EQPs (or not, as per AAs poorly worded threat) would be greatly appreciated!

Apr 16, 2015, 11:41 pm

#1428

Pucnit

Join Date: Jan 2011

Location: CMH

Programs: AA EXP, EBS GLD, A|Club PLT, CC Silver, HH GLD

Posts: 782

Just read through a ton of the thread and was really surprised that more people didn't book: DCA-DFW-HKG-PEK-HKG-DFW-DCA

It was only double the cost but you get the new bird.

Apr 17, 2015, 8:31 am

#1429

MarkP24

Join Date: Mar 2015

Location: NYC/ EWR/ PHL

Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum

Posts: 2,211

Quote:

Originally Posted by Pucnit

Just read through a ton of the thread and was really surprised that more people didn't book: DCA-DFW-HKG-PEK-HKG-DFW-DCA

It was only double the cost but you get the new bird.

There are currently other inexpensive options to fly the 787 like ORD to PEK via DFW for many dates in October and November for $610 (I saw this on the mileage run thread).

Apr 17, 2015, 10:15 am

#1430

mikelat

Join Date: May 2009

Location: SEA

Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium

Posts: 4,859

Quote:

Originally Posted by Pucnit

Just read through a ton of the thread and was really surprised that more people didn't book: DCA-DFW-HKG-PEK-HKG-DFW-DCA

It was only double the cost but you get the new bird.

Quote:

Originally Posted by MarkP24

There are currently other inexpensive options to fly the 787 like ORD to PEK via DFW for many dates in October and November for $610 (I saw this on the mileage run thread).

With the routes mentioned in the post you quote (DFW-HKG-DFW), I think they were referring to the 77W as the new bird, not the 787.

Apr 17, 2015, 10:40 am

#1431

Jimgotkp

Join Date: Oct 2009

Location: Somewhere over the rainbow

Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist

Posts: 3,811

Flew into PEK a few hours ago... I didn't expect PEK or the roads to be busy around 8:30PM... boy oh boy was I wrong. I had to wait 40 minutes for the taxi queue then another 30 minutes to find a driver that wouldn't charge me a fixed fare and knew where I was going. I have a few more runs on this route, I might just pay for a o/w airport transfer so I don't have to deal with this again. Absolutely ridiculous.

Apr 17, 2015, 2:12 pm

#1432

mzrn

Join Date: Nov 2013

Programs: UA 1K; Hyatt Globalist; Marriott Gold

Posts: 218

Quote:

Originally Posted by Jimgotkp

I got tired of that real quick. Uber / Lyft in China. Every time. ^

It may not be the cheapest option, but it's consistent, and you can input your location in the app so it's crystal clear every time.

Apr 17, 2015, 2:20 pm

#1433

FriendlySkies

FlyerTalk Evangelist

Join Date: Nov 2009

Location: Northeast Kansas | Colorado Native

Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium

Posts: 21,605

Regarding taxi's, I've always used this app in Beijing to get around. Translates the names into Chinese so you can show the driver.

https://itunes.apple.com/us/app/beij...287346119?mt=8

Apr 17, 2015, 3:30 pm

#1434

SJC AA

Join Date: Jun 2000

Location: JFK > LGA >> EWR

Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold

Posts: 2,180

Quote:

Originally Posted by Pucnit

Just read through a ton of the thread and was really surprised that more people didn't book: DCA-DFW-HKG-PEK-HKG-DFW-DCA

It was only double the cost but you get the new bird.

And requires overnighting at DCA and then leaving at the crack of dawn. Yuck.

Apr 17, 2015, 3:30 pm

#1435

SJC AA

Join Date: Jun 2000

Location: JFK > LGA >> EWR

Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold

Posts: 2,180

Quote:

Originally Posted by Jimgotkp

Why not just take the Airport Express into town?

Apr 17, 2015, 4:35 pm

#1436

cbuckhouse

Join Date: May 2012

Posts: 19

I just returned from my "3" day trip to Beijing. I was "originally" scheduled to fly out on April 13tha and return on the 16th. So I would have had about 36 hours in Beijing.

Well, my flight out on the 13th was delayed, and at about 2 hours into delay I began to panic that I would actually have no time in Beijing, so I called reservations. After explaining my situation and asking to change my return to the 17th and a long wait while the reservation agent "researched", I was told that I could change but I would have to pay the difference in the fares, about $9,000.00. Needless to say , I said I would just stay where I was.

The flight was further delayed and we finally were allowed to board around 7:30 or 8 pm. We sat on the plane for about an hour when the pilot stated that the mechanical issues could not be resolved and our flight was postponed until 10 am on the 14th. I called the preferred line this time, and explained situation and this time flight was changed to 17th and they also changed my "positioning" flight which was made on USAir ways so agent had to "confer" with them, but it was all flights changed without charge. We were given food vouchers totaling $31 (breakfast, lunch, and dinner), a hotel room and some were getting taxi vouchers if no hotel shuttle.

Plane left "on time" the next morning (well, a little delay concerning wind and runway). Everything else smooth.

When I arrived at my hotel, checked my email and American had emailed me about the delay and an apology and note saying they were giving me 15,000 miles for my "trouble". I checked my AA account, and they had already deposited.

On an additional note, I had signed up for platinum challenge the day before I left to start my journey (had been silver on US, then gold on AA) and that had already changed as well, I am now a AA platinum. The miles from flight already posted and the DOUBLE EQP did also!

Apr 17, 2015, 5:17 pm

#1437

MarkP24

Join Date: Mar 2015

Location: NYC/ EWR/ PHL

Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum

Posts: 2,211

Quote:

Originally Posted by cbuckhouse

Wow that's frustrating! All's well that ends well. Why does this flight keep getting delayed?

Today's flight 187 was delayed as well (currently showing estimated departure at 7 PM CST)

Last edited by MarkP24; Apr 17, 2015 at 5:25 pm

Apr 18, 2015, 6:19 am

#1438

MSPATIL1985

Join Date: Sep 2013

Location: Boston

Posts: 81

Quote:

Originally Posted by Tblack15

Mine just posted.

13,939 mi
27,878 EQP

2.0 earned.

Sadly, I need 2 more segments to meet 4 min to qualify for AA Gold. IAD-DFW-PVG were all AA127.. rookie mistake, but hey.. wasn't really flying this for the miles.

Hello, a rookie here with a very rookie question. I have a flight coming up in May. How do you get 2.0 EQP? Do we need to put a request? thanks in advance.

Apr 18, 2015, 7:01 am

#1439

teddy25

Join Date: Jul 2012

Location: KSTP KSPG

Programs: AOPA

Posts: 974

Quote:

Originally Posted by SJC AA

Why not just take the Airport Express into town?

If it is the first time in Beijing, I would avoid the airport express and the subway at rush hour. Dongzhimen station where the airport express ends is very crowded. If you have any bags, you might not be able to get on the subway.

Apr 18, 2015, 7:38 am

#1440

mikelat

Join Date: May 2009

Location: SEA

Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium

Posts: 4,859

Quote:

Originally Posted by MSPATIL1985

Hello, a rookie here with a very rookie question. I have a flight coming up in May. How do you get 2.0 EQP? Do we need to put a request? thanks in advance.

Its a promo listed on AA.com front page. No need to register.