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-   -   TK First class booking [error?] (https://www.flyertalk.com/forum/mileage-run-discussion/1093268-tk-first-class-booking-error.html)

nomad1974 Jun 16, 2010 1:41 am

I am surprised nobody mentioned that the OP broke all FT etiquette for such cases by calling both the agent and the airline!

schley Jun 16, 2010 6:18 am


Originally Posted by nomad1974 (Post 14140895)
I am surprised nobody mentioned that the OP broke all FT etiquette for such cases by calling both the agent and the airline!

You are correct as I assumed they contacted him but indeed it seems that he has contacted them. A definite NO NO.

bangkokiscool Jun 16, 2010 6:22 am

So what was OP supposed to do, show up on the date of travel and demand to be placed in First? There was no way TK was going to do that.

nomad1974 Jun 16, 2010 7:11 am


Originally Posted by bangkokiscool (Post 14141512)
So what was OP supposed to do, show up on the date of travel and demand to be placed in First? There was no way TK was going to do that.

Let's be realistic. The OP knew 99%, after looking a bit into this and starting this thread, that he would NOT be sitting pretty in First Class. The whole thing behind such deals - even when they are real - is that there is an element of risk. If you are not willing to accept it, simply don't buy. But do NOT ruin it (prematurely) for everyone else. I think this is the generally accepted logic on FT.

mahasamatman Jun 16, 2010 7:37 am


Originally Posted by nomad1974 (Post 14140895)
I am surprised nobody mentioned that the OP broke all FT etiquette for such cases by calling both the agent and the airline!

Get real. He called the airline to get seat assignments, not to question the fare.

mpattdu Jun 16, 2010 8:02 am


Originally Posted by nomad1974 (Post 14140895)
I am surprised nobody mentioned that the OP broke all FT etiquette for such cases by calling both the agent and the airline!

Dude, get off your high horse. She only called after getting feedback here and having folks tell her it likely wasn't really in first. It's not like this was some jumbo fare mistake that people were booking like crazy. There was no "deal" to "ruin" for other people.

nomad1974 Jun 16, 2010 8:04 am


Originally Posted by mahasamatman (Post 14141818)
Get real. He called the airline to get seat assignments, not to question the fare.

Sure. And nobody investigated it further:


Originally Posted by stefg1007 (Post 14138027)
... CT called and realized they made a mistake. Apparently there were 30 other people affected as well...


schley Jun 16, 2010 8:15 am

I have to agree with Nomad here. It isn't like the seat assignment needed to be made in F this far ahead of time regardless. Let it play out and see what happens, but don't force the action as nothing good can come from that for others.

stefg1007 Jun 16, 2010 10:37 am

When i called, it looked like the issue i had couldnt be replicated anymore. I was unable to find it on CT or Orbitz. I wouldnt have called anyone if i thought id be sitting in F. Id just snap some photos to post of me sitting up there to gloat. :p

After doing research, i was pretty much convinced this was a booking fare error, and 99.9% sure i wasnt going to be sitting up front. I found an older FT article where something similar happened, albeit domestically. Guess what the choices were for them? Sit in Y and take the issue up with booking site, or go home.

Calling asking for a seat was my discrete way of seeing what was really going on between Tk and CT. At this point, as a previous poster said, there was, "no deal to ruin." The last thing i wanted to do was show up to the airport in October expecting to sit in F and end up in Y, with no recourse. TK would probably laugh in my face.
As for the offer, it was
1) keep ticket in Y and get $350 credit to cc (only earn 50% miles)
2) keep ticket in Y and get $400 cheaptickets voucher (50% mi)
3) xl tix and get smaller voucher

4), my counter offer was to rebook in full fare Y, and get a voucher for less than the $400. (100% earnings)

Ill post again when its fully resolved!

bangkokiscool Jun 16, 2010 10:53 am

Umm... isn't OP the person who found this mistake in the first place? So OP found the fare, shared it with the world, and now you're mad at her for calling for a seat assignment? What the heck is wrong with you people?

stefg1007 Jun 16, 2010 11:19 am

Him. Not Her...

GoingAway Jun 16, 2010 11:28 am


Originally Posted by mahasamatman (Post 14141818)
Get real. He called the airline to get seat assignments, not to question the fare.


I was weary of something like this and called cheaptickets within the 24hr cancel period and they assured me it was first class and to wait another day for it to update in the system. Next day, i called TK for seats. They said coach, CT called and realized they made a mistake. Apparently there were 30 other people affected as well.
Three calls ... 2 the OP initiated, one from CT


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