Old Angler's Inn
#1
Original Poster


Join Date: Jan 2005
Location: Bethesda, MD
Programs: UA Million Miler, Marriott Titanium, Hilton Gold
Posts: 819
Old Angler's Inn
My wife and I took friend to dinner at Old Angler’s Inn and I want to say it was one of the worst experiences we ever encountered. First off, I made my reservation with Open Table and when I checked this evening for credit, I noticed it was still not credited.
Anyway, onto the dinner. We sat down and ordered drinks. After about 15 minutes we received them. My wife’s cosmo was awful, the gin and tonic ordered by one of our friends was fine, my other friend’s martini was served in a white wine glass and my moheto was also served in a white wine glass. We returned the martini and moheto because they were both awful. I am not sure if there was any rum in my drink. So, we me the wise decision to order a bottle of wine.
Next we ordered our meals. Our appetizers arrived and we had mix reviews. My wife got oysters and she said they were not up to par. About 45 minutes later the waiter took my plate but the other three empty appetizer plates remained on the table. We waited for the waiter to come back and take the rest of the plates and bring our entrées but it never happened. Finally around 9:30 (we sat down at 7:30) I went inside and requested to speak to the manager. I told her that he have been at the restaurant for two hours and we are still waiting for our entrées and that the waiter never removed three of the four plates from our appetizers. She apologized and came over to the table with me. She had a couple of waiters take our appetizer plates and she brought over a bottle of wine (on the house). We then received our entries (finally).
The next thing we know the waiter drops the check on the table. He never offered us desert or coffee. I went back inside and spoke again to the manager about how we were never offered dessert or coffee. The owner came by and told me that due to the holiday weekend (Memorial Day) they were very busy. He offered me a $50 gift card to the restaurant. The meal was over $240 and I have to say it was one of the worst meals and experiences I ever had. The owner tried to come off as sincere but after this dreadful experience I seriously doubt it.
We left without desert and came back to my house for after dinner drinks. We will use the $50 gift card for drinks (wine and/or beer) since they couldn’t even pour a decent drink and not eat there ever again.
Anyway, onto the dinner. We sat down and ordered drinks. After about 15 minutes we received them. My wife’s cosmo was awful, the gin and tonic ordered by one of our friends was fine, my other friend’s martini was served in a white wine glass and my moheto was also served in a white wine glass. We returned the martini and moheto because they were both awful. I am not sure if there was any rum in my drink. So, we me the wise decision to order a bottle of wine.
Next we ordered our meals. Our appetizers arrived and we had mix reviews. My wife got oysters and she said they were not up to par. About 45 minutes later the waiter took my plate but the other three empty appetizer plates remained on the table. We waited for the waiter to come back and take the rest of the plates and bring our entrées but it never happened. Finally around 9:30 (we sat down at 7:30) I went inside and requested to speak to the manager. I told her that he have been at the restaurant for two hours and we are still waiting for our entrées and that the waiter never removed three of the four plates from our appetizers. She apologized and came over to the table with me. She had a couple of waiters take our appetizer plates and she brought over a bottle of wine (on the house). We then received our entries (finally).
The next thing we know the waiter drops the check on the table. He never offered us desert or coffee. I went back inside and spoke again to the manager about how we were never offered dessert or coffee. The owner came by and told me that due to the holiday weekend (Memorial Day) they were very busy. He offered me a $50 gift card to the restaurant. The meal was over $240 and I have to say it was one of the worst meals and experiences I ever had. The owner tried to come off as sincere but after this dreadful experience I seriously doubt it.
We left without desert and came back to my house for after dinner drinks. We will use the $50 gift card for drinks (wine and/or beer) since they couldn’t even pour a decent drink and not eat there ever again.
#2
FlyerTalk Evangelist

Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
Wow - sounds like a terrible experience...I've been there twice (once for drinks & once for dinner) and it's always been good service & decent enough food. Sorry you had a bad experience. Generally, I'd blame the waitstaff for screwing up the order - usually, the waiters are responsible for timing the meal & entering the orders - it seems like this particular waiter was awful.
#4
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
My wife and I ate there a few years ago on Valentines Day. When we arrived for our reservation, we were told we would have a 30 minute wait ... but the manager told us to please sit at the bar and have any drink we wanted on the house. Two champaign cocktails later, we ended up having a wonderful meal with good service.
Now this was five years ago ... so it's possible the place has gone downhill since.
Now this was five years ago ... so it's possible the place has gone downhill since.



