Reliability of MR Mall????
Jul 26, 2009 | 2:36 pm
#1
Original Poster
Join Date: May 2009
Posts: 59
Reliability of MR Mall????
Does anybody use the Rewards Mall enough to have a good feel for its' reliability? I gave it a try nearly 4 months ago, and have had points post from 1 transaction out of 3. Cookies were working fine. Is that par for the course?
Jul 28, 2009 | 3:42 pm
#2
Original Poster
Join Date: May 2009
Posts: 59
That's kinda what I figured - not a real popular way to earn points, huh? For what it's worth, points from Gap and Sierra Trading Post never posted, points from Musician's Friend posted within a couple of days.
Jul 28, 2009 | 4:00 pm
#3
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
Sierra Trading post purchase on Sep 16 posted on Oct 28. The Walking Company purchase on July 17 posted on Aug 20. Polo.com purchase on May 15 posted on June 3. All of my purchases at Marriott Mall have posted successfully. I hope that helps.
Jul 28, 2009 | 4:39 pm
#4
Join Date: Aug 2008
Location: DEN
Programs: Recovering after 7 years of UA 1K, Still UA Silver (Which means nothing), Marriott Lifetime Plat Pre
Posts: 1,950
Bought flowers on FTD in early May. Cookies on. Entered MR# at beginning, and again on checkout. Still have not posted.
Jul 28, 2009 | 5:10 pm
#5
Join Date: Oct 2006
Programs: UA, bmi, AA, CO, DL, B6, AMEX, Hertz, Most Hotels
Posts: 3,042
I've only used it once (for Company Store) and iirc the website was a bit wonky and made me slightly afraid I wouldn't get my points.
However, the points did post and without me having to chase them down
However, the points did post and without me having to chase them down
Jul 28, 2009 | 6:00 pm
#6
Join Date: Jul 2004
Location: DC metro
Programs: PC Platinum Ambassador, Marriott Gold Elite, UA 2P, Starwood Gold, Avis First, Bolt Bus $1 Rider
Posts: 1,175
quickest has been 2 months
Aug 7, 2009 | 2:47 pm
#7
Join Date: May 2008
Location: New Orleans, LA
Programs: MR Platinum, UA, AA, etc. etc. etc.
Posts: 52
My wife uses 3-4 times per month and we've always been credited our points.
Aug 8, 2009 | 8:31 am
#8
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Save your screenshot!!!!
When you first land at a merchants page (after clicking though on the Marriott Mall portal) print out(or save)that opening page since it has all the affiliate transaction Id number.
I have had to provide that info on more than one occassion and it is pretty much needed if you need to elevate the request for missing points.
The customer service for the portal(which is shared amongst a few airlines and Marriott)is based in Phonerepistan and is not pleasant to deal with.
After far too many delays in posting of points for VERY major purchases($17k) and having to chase purchases several times I abandoned this altogether.I refuse to give money to either Marriott Rewards nor the Portal service for such a pooly run system.
I now use ebates or Mr. Rebates.
I have had to provide that info on more than one occassion and it is pretty much needed if you need to elevate the request for missing points.
The customer service for the portal(which is shared amongst a few airlines and Marriott)is based in Phonerepistan and is not pleasant to deal with.
After far too many delays in posting of points for VERY major purchases($17k) and having to chase purchases several times I abandoned this altogether.I refuse to give money to either Marriott Rewards nor the Portal service for such a pooly run system.
I now use ebates or Mr. Rebates.